Customer Ratings & Reviews
- Model:
- STRDH590
- |
- SKU:
- 6187502
Customer reviews
Rating 4.5 out of 5 stars with 3941 reviews
(3,941 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the STRDH590 receiver's excellent sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power. While the receiver boasts numerous features and 4K capability, some users have noted concerns about bass, heat, size, and menu clarity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Works Well But Read The Manual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well but the interface and menus are hard to use. And if you want to enable HDR pass through you have to go through a submenu that is impossible to find unless you read the fine print in the manual. I got lucky and found it. You have to switch the hdmi input from standard to enhanced for each input. It would be nice if it was either easier to find and only needed to be done once, or if HDR capability was detected and enabled automatically.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan, Thank you for purchasing the STRDH590. We're sorry to hear you're having a hard time going through the menu and enabling the HDR passthrough option.
For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.
Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
poo house
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great low cost option for a small entertainment center within pool house
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Playingmusic,
Thank you for the 5-star rating! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.
Regards,
David
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for the money...Lots of options and features. Easy to set up too!
I would recommend this to a friendRated 5 out of 5 stars
My Home teather
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent for the price is nice and soo easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mybaby,
Thank you for the 5-star rating! We're glad you like the price and how easy to use the AV receiver. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Great sound. Happy customer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my husband for Christmas. He loves it! Great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamer,
Awesome! We're glad your husband loves the AV receiver. With STRDH590 5.2 multi-channel AV receiver, the combination of superior video quality and great sound will improve your home theater experience. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Rated 4 out of 5 stars
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and easy to use.Has all the functions u need with an easy to follow setup .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Basskicker,
We are glad you like the quality and easy set up function of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Rated 2 out of 5 stars
When it Works it's Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for around a year an a half now and the sound out of it is great. My only complaint is the ARC functionality between my Vizio TV and this receiver. Sometimes when I turn the TV on, everything is synced up, receiver comes on by itself and I can use the Vizio TV remote (not universal) to control the volume (up & down) through the TV adjusting the volume on the receiver. Other times when I turn on the TV the receiver will still come on but the sound will not work nor can I control the volume of the receiver through the TV with the TV remote. When this happens I usually have to turn on and off the receiver with the Sony remote (not the TV) 2-3 times then the volume works but still cannot be controlled with the TV remote. Unfortunately I never purchased a warranty and this slight inconvenience isn't enough for me to purchase something else. Again not sure if it's the TV or this receiver but assuming it's the receiver. Tried following videos online of TV and receiver settings and still doesn't always work.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cainer255, Thank you for the feedback on your experience with your STRDH590. We value your opinion and we would like to apologize if our product did not meet your expectations. We regret to hear you're having some sound issues after turning on your TV and Receiver. We would like to look into this so we can resolve your issues. Disconnect any third-party external devices like cable boxes, satellite receivers, or gaming consoles and perform the troubleshooting steps just with the audio system connected to the TV. Third-party devices may cause the Control for HDMI or BRAVIA Sync function of the TV and the audio device to stop working.
Check the type and connection of the HDMI cable that is connected to the receiver and the TV. If the TV is compatible with the Audio Return Channel (ARC) function, make sure the Control for HDMI function on the TV is turned on. Please check the troubleshooting on the this link: https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001559233.html
You can also use this link for troubleshooting steps if there is no sound when using a TV or audio system with the ARC/eARC feature: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00020051
In any case that you need our assistance, please follow the instruction below on how to contact us
May we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Bestbuy Username:
Model Number:
Telephone Number:
Additional Information regarding your experience with the STRDH590
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Thanks again for shopping Sony.
Sincerely,
Jess
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features! Easy to use great amount of inputs the only issue is floor sample without the remote
I would recommend this to a friendRated 5 out of 5 stars
NICE
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and product, looking to purchase another for the man cave..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sledge, Great! We're glad you like our product. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl
Rated 5 out of 5 stars
Easy to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound great easy to setup I returned it for a all included system, the system I got doesn't the rang of the Sony
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Easy enough to set up, if a bit archaic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi consumer,
Thank you for the purchase and we're glad you like the value of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
Rated 4 out of 5 stars
Simple sound system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surround sounf was easy to set up with existing speaks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sunset,
Very nice! We're glad to hear that you had an easy time setting up the speakers. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Great Reciever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my old Onkyo receiver and this is great. Plenty of power for my Sony speakers.
I would recommend this to a friendRated 5 out of 5 stars
The theater
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This home theater receiver is very nice it fit perfect with my tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 123cc,
That's awesome! We're glad the AV receiver fits well with your television. With STRDH590 5.2 multi-channel AV receiver, the combination of superior video quality and great sound will improve your home theater experience. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Nice Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. No issues so far. Slimmer and overall smaller than most receivers, which is nice.
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is exactly what we wanted!! The separation is distinct and the sound is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sparky, Great! Good to know that this is what you're looking for in an AV Receiver. Glad to hear you like the sound quality. And sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing all in one system, sound and video connections.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi customer1, Thank you for the 5-star rating! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Best Buy for the money!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this receiver! Added two sub-woofer to enhance my listening pleasure, awesome extras!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WhoDat, That's awesome! We're very happy to hear you love your STRDH590. Good to know it works well with your two subwoofer and it sounded great! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Sony Surround Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice receiver for the money, works great. It's a little difficult to understand how the fuctions work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick,
We are glad that you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.
Thank you for choosing Sony!
David
Rated 5 out of 5 stars
Very nice unit.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great receiver that works amazing. It has had no problems and looks very clean.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spenga, Awesome! Thank you for the 5-star rating! We're glad to hear you love the amazing sound quality and overall performance of your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Jess







