Customer Ratings & Reviews
- Model:
- STRDH590
- SKU:
- 6187502
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the STRDH590 receiver's excellent sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power. While the receiver boasts numerous features and 4K capability, some users have noted concerns about bass, heat, size, and menu clarity.
This summary was generated by AI based on customer reviews.
It works.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s entry level, it’s made to work and nothing else. I haven’t noticed any audio issues or video issues. It does 5.1 surround sound. The surround options and settings are bad and the menu is awful.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BestyouBuythis, Thank you for the feedback on your experience with your new STRDH590. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. Please reach us out at https://us.esupport.sony.com/support/s/service?language=en_US or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue/Inquiry:
Telephone Number:
Sincerely,
Sam
Perfect amp for a turntable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an amp for a turntable I recently received as a gift. This did the trick and works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stella, Thank you for the 5-star rating! Good to know your new Sony STRDH590 worked as advertised, providing you with performance and quality you expected. Thanks for choosing Sony! -Sam
Good product, worst customer service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great, but the customer services was the worst! Will never buy from best buy again i will go nfm!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChadK, We apologize for the inconvenience. You can directly report your concern to the retail store. Choosing this AV Receiver will definitely be worth it! Thank you for choosing and purchasing Sony STRDH590 AV Receiver. We are happy to hear your purchase went well and you appreciate the overall performance of the unit. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Jess
Great Purchase!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased on-line and was ready as promised. The item was priced at about $150 below that charged by competitors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherhC, We are glad to hear that you are happy with your purchase! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing Sony! -Carl
Sony receiver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver looks very high class for the price but only downside is wish they have banana plug option for all the channels. And Best Buy should not say item will be delivered by the end of day if they can’t do it. My item got delayed by day which was frustrating.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyreceiver, Thank you for the feedback on your experience with your STRDH590. We're glad to hear you feel that the unit is worth its price. We appreciate your feedback. We take into consideration all feedback to improve the performance and quality of our products. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam
Exactly what I needed, nothing I didn't.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy with this receiver. The ONLY issue I have is that my Roku flickers when connected, but that is the Roku's problem, not the receiver's. I was looking for something inexpensive but still had 4K and 4 HDMI inputs, and this fits the need.
I would recommend this to a friendHuge difference!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a system that I've been using for about 5 years. Didn't snap that the system was messing with my 4k resolution. Now, picture and sound are fantastic. Easy install. System menu is really low end though. Could be more user friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vincent, Awesome! We're glad to hear you're enjoying the picture and sound quality of your STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We appreciate your feedback on the system menu. For future reference, we can offer assistance on how to operate the features and functions of your Sony AV receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. -Sam
Good receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good receiver but without the help of geek squad I would have had a hard time getting it set up correctly with my tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Timmy2g,
Thank you for your time writing this review. We really appreciate that you like your STRDH590 receiver. We're sorry to hear your difficulties in setting up the unit. Nice to know that the Tech team we're able to help you. Thanks again for purchasing Sony! - Kris
Great Audio Visual Home Receiver
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this model as I had owned older Sony equipment and I was looking for good value 2 channel system for use with my classic Bose speakers that could interface via optical cable from Smart TV output.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Viking00, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Carl
Sony Receiver is great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It has many functions and option for connection.
I would recommend this to a friendSolved many of my prior problems-issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this particular model because it satisfied my AV requirements and fit into the available space in my rack. I was pleasantly surprised that it not only worked better than my previous AV Receiver, but that it also solved several operational issues as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RATTLESNAKE, Awesome! Good to know that this is what you're looking for in an AV Receiver and glad to hear it fits perfectly in your rack. Thanks for your feedback on your STR-DH590 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam
Sony System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review would have been 5 stars, but the first one we brought home did not work and we had to return. The return was trouble free but it is an 1 hour drive each way. We enjoy the receiver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sonysystem,
We're sorry to hear that and it is unfortunate that the unit had to be returned. We're glad you enjoy the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Great buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my purchase works well with sony speaker’s.Got all my equipment from best buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeoM,
You made the right choice! We're glad that the receiver is perfect for your home entertainment setup. Thank you for choosing Sony!
-Ralph
Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My hubby likes this new receiver. I would have gave a 5 star. However, the product went on sale for 100.00 less, and we went ro get a price adjustment, we were told we missed the deadline by 3 days. I think you should change your price.adjustment to 30 days versus 2 weeks!
I would recommend this to a friendSony-725W 5.2-Ch Hi-Res $K Ulta HD Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was very excited when I bought this Sony 725w receiver. After it arrived I hooked it up and tested it. I was disappointed at the volume level. My older receiver rated at 120w per channel had much more volume out put than this Sony receiver rated at 145w. The Sony receiver also does not have tone controls. The bass cannot be increased. It hardly pushed bass response thru my 15" woofers. I really did like the HDMI features and the blue tooth, but that did not compensate for the inadequacies of low power and lack of tone controls. I returned this receiver.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EddieL,
We do apologize for the inconvenience. We recommend connecting wired speakers with a nominal impedance of 6 ohms to 16 ohms for a better audio experience. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
Great receiver!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very pleased with the operation and versatility of this receiver. I would not hesitate encouraging anyone to buy it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donone,
Thank you so much for such a great review and recommendation! We are glad to hear your satisfaction with the functionality and overall performance of your STRDH590. This receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! - Kris
Great value!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and sounds really good in our built-in surround sound system. It’s nice that it has different connections. The Bluetooth is also nice and connects easily
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oo2short,
Thank you for the 5-star rating and we're glad you like the sound quality and bluetooth function of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Average performance. Great price. Good sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average performing receiver to use in a home theater. Great price. Good sound reproduction. It doesn't always recognize what its connected to. I need to switch the input too often.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBcustomer, thanks for sharing your feedback. We're glad that you like the sound quality of your receiver. Regarding the issue you have where the receiver doesn't recognize what is connected to, please follow some troubleshooting steps on the Help Guide below.
https://helpguide.sony.net/ha/strdh59/v1/en/index.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Sony receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had a Sony receiver and this met my expectations. I love the on screen menu and the ultra 4k output works great... The only down side is that it has no a/v input for my old equipment but has plenty of HDMI inputs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric,
Awesome! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you Thank you for choosing Sony!
Regards,
David
Works as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad set it up and works fine. The Logitech Harmony universal remote I purchased from Best Buy was setup by the Geek squad as well. It works through walls and cuts everything one at one time, comcast receiver, sony receiver and TV.
I would recommend this to a friend