Customer Ratings & Reviews
- Model:
- STRDH590
- SKU:
- 6187502
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the STRDH590 as a receiver with great sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power, while also finding the setup process straightforward and enjoying its 4K capabilities and array of features. However, some customers have noted concerns regarding bass adjustments, overheating, size, and menu clarity.
This summary was generated by AI based on customer reviews.
Works like it should
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much as advertised. Sends around 145 watts per channel, which work prefect for my larger floor speakers. Works well with my sony TV although Sony intentionally makes their TV's incompatible with receivers.
I would recommend this to a friendThumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly the replacement unit we needed. Does everything we expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TCLTV,
That's great! We're glad to hear that you like your new Sony AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
Bad tech support
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only got 3 stars due to difficulty setting up. Things went good until I got to the part where you have to pick your speaker arrangement. All my speakers are in the ceiling and there is no choice for that. Then Only the front speakers would work. Called tech support and spent 2 hours on the phone with them to find out that the auto calibration won't work with all the speakers in the ceiling and they couldn't figure out why my rear speakers wouldn't work. I finally figured out it was a simple setting that needed to be changed. Tech suggested was a total waste of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Badtechsupport, Thank you for the feedback on your experience with your STRDH590. We regret to hear that you had to spend so much time setting up your speakers. But, good to know that you've managed to figure out the correct settings to get all your speakers to work.
Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam
Upgrade from the old sytsem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a failry price unit that makes integration with sony tv and other products a must have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt,
Awesome! We're glad to hear that you like the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
Amazing Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An upgrade was long overdue. Got this puppy on Black Friday and it was well worth the purchase. Audio and video is much better. If you have a 4K tv I highly recommend ensuring your surround sound is up to par.
I would recommend this to a friendHome entertainment
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased to replace an old speaker. This one has been great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerryH, we're glad you like our product! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! ~Earl
Sony receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver is very heavy - difficult to install due to being front heavy
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Bestbuy,
Thank you for your purchase. Your input regarding our STRDH590 is appreciated. This will help us improve our future products. Thank you for choosing Sony! - Marco
In love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love on my setup Used Bose speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julio,
Thank you for the review! We're glad to hear that you love the Sony AV receiver. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Nice receiver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked it up with my in ceiling sonance Mag 8 and a subwoofer and set up was very easy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coach5, That's awesome! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
No 4k 60 FPS on Apple Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Sound was good. Remote CEC worked pretty well. CONS:4k 60 fps would not work with apple TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jhkmsu, thanks for choosing and purchasing our product. We're glad you like the sound quality and CEC function of your new TV. We're sorry to hear that you have an issue with your SONY unit. Be sure to use a High Speed HDMI Cable with Ethernet. When you use high bandwidth video formats such as 4K/60p 4:4:4, 4:2:2 and 4K/60p 4:2:0 10 bit, a Premium High Speed HDMI Cable with Ethernet, which can support bandwidth up to 18 Gbps, is required. Please check this link for more details:
https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553102.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl
sonic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love is excellent i never have one radio loke that
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sonic, Great! We're very grateful for this positive feedback. Thanks for choosing Sony! -Sam
Great 4k hdr receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great priced receiver that supports 4k hdr. Initially the speaker size are set to large, so changed to "small" for the subwoofer to work. Also to bypass 4k hdr change hdmi signal input to "enhanced".
I would recommend this to a friendSony/Directv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent piece of equipment but it is not compatible w/Directv remote
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GarydeanR,
We're sorry you've been running into difficulty. With regards to programming third-party remote controls to operate your Sony Home audio system, manufacturers may assign different code numbers in their universal remote controls to identify the Infrared (IR) signal of a Sony product. Thus, the code number used for operating a Sony product in one remote control may be different from that used by another.
If you need help with a non-Sony remote, please contact that remote's manufacturer.
Despite your concerns, we're truly happy that you like most of the features of your STR-DH590 AV receiver. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great with sound quality. It does not have alot of sound options. Feels like a simple receiver. Id stick to Yamaha brand for future receiver purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BumMode,
Thank you for the feedback. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
Great value, great fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fully fits its intended purpose. Connection with the TV was exceedingly simple.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buyer42,
You made the right choice! We're glad that the receiver works well with your home entertainment system. It's also great that you had an easy time setting it up. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-Ralph
Good receiver
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its a great reciever. I got a open box and has performed very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vjruiz32,
You made the right choice with the Sony STRDH590! The receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-Ralph
Budget product.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes a low clanging sound when it's in the mood to do so. That would matter to me if I intended to run the device at a low volume, as an apartment-dweller might wish to do. It syncs well with my tablet for playing Pandora. There is no pre-amp connection as certain turntables would require. It gets better FM reception than my previous receiver. There is no AM tuner. Look at the types of connections on the back and compare to your needs before buying this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Willie,
Thanks for sharing your review and experience with the STRDH590. We're glad that you like the signal reception of the receiver and how it works well with your tablet. It's unfortunate that you hearing a noise when using the receiver. You may refer to the troubleshooting steps on these links to help resolve the issue:
https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553194.html
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00024757
To connect a turntable, it must have a built-in amplifier or an in-line amplifier must be used to connect the turntable to another input on the receiver. NOTE: Sony does not produce an in-line amplifier.
In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Receiver Model Number:
Issue:
Additional Information regarding your experience with the STRDH590.
Sincerely,
-Ralph
Sony Social Support
NICE SYSTEM
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product price and service We get a lot of items for coaches and you guys always do a great job for us.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BEAR,
You made the right choice with the STRDH590! It's great that you were assisted professionally. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony!
-Ralph
Sony receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than expected to be honest I’d buy it again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimmyJ42069, Excellent! Good to know you're satisfied with your purchase! We're thrilled to hear you appreciate the superb features and overall performance of this receiver. Experience the bigger, clearer picture when you upgrade your home cinema setup with the STR-DH590. The 5.2ch AV receiver brings movies to life with 4K HDR pass through, Dolby® Vision and flexible surround sound. Bring all your devices together with BLUETOOTH® connectivity and multiple inputs. Thank you for choosing Sony! -Jess
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing keeping this from being a five star rating is that it only comes in black. What is with the 80’s motif that has taken over the industry? Give us some options! White, silver, something other than the big black box sitting in my living room.
I would recommend this to a friend