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Customer Ratings & Reviews

$449.99

Customer reviews

Rating 4.5 out of 5 stars with 3912 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the STRDH590 receiver's excellent sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power. While the receiver boasts numerous features and 4K capability, some users have noted concerns about bass, heat, size, and menu clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,912 reviews
  • Rated 5 out of 5 stars

    Simple home theater sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple way to start movie theater sound with existing speakers. The pass through is simple to set up and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CltScooter, Awesome! We are so glad to hear that you are happy with the ease of use and easy setup of your new STRDH590! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY! -Carl Sony_US

  • Rated 5 out of 5 stars

    VP/COO

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked excellent. I would recommend it toall my friends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ertyhujhgfdsdfghbnbvcsedr, Awesome! We're glad to hear that your new Sony STRDH590 worked as advertised, providing you with performance and quality you expected. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    great AVR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performance out weight its value. fully recommended for a average receiver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryS,

      You made the right choice! The STRDH590 is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade was long overdue. Got this puppy on Black Friday and it was well worth the purchase. Audio and video is much better. If you have a 4K tv I highly recommend ensuring your surround sound is up to par.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Sony is the best.I bought nothing but Sony for 45 years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, RobW! Thank you greatly for sharing your experience and are we very glad to hear you are now enjoying your STR-DH590 5.2CH AV Receiver. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. Thank you for trusting Sony! Your loyalty means everything to us. Have a great day! -Jess Sony_US

  • Rated 3 out of 5 stars

    Bad tech support

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got 3 stars due to difficulty setting up. Things went good until I got to the part where you have to pick your speaker arrangement. All my speakers are in the ceiling and there is no choice for that. Then Only the front speakers would work. Called tech support and spent 2 hours on the phone with them to find out that the auto calibration won't work with all the speakers in the ceiling and they couldn't figure out why my rear speakers wouldn't work. I finally figured out it was a simple setting that needed to be changed. Tech suggested was a total waste of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Badtechsupport, Thank you for the feedback on your experience with your STRDH590. We regret to hear that you had to spend so much time setting up your speakers. But, good to know that you've managed to figure out the correct settings to get all your speakers to work.

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Stero component

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very happy. Expert help. I would recommend to everyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryB, Awesome! Thank you for sharing such a wonderful shopping experience. We're truly happy to hear you are enjoying the amazing sound quality and overall features of this receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Sony receiver. Cannot imagine using any other brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gvilla75, You made the right choice! We're thrilled that you are enjoying the sound quality of the receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great 4k hdr receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great priced receiver that supports 4k hdr. Initially the speaker size are set to large, so changed to "small" for the subwoofer to work. Also to bypass 4k hdr change hdmi signal input to "enhanced".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver for the price youre paying. Bluetooth clarity is great too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, DellenY! Thank you for this amazing feedback! We're glad to hear it works great and you like everything about this great receiver, especially the Bluetooth feature. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you so much for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 4 out of 5 stars

    Awsome but with one flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great and as expected.only complaint is speakers make a single pop sound after shutting down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fatal,

      Thank you for the review. We do apologize on what happen with your speakers. We recommend using speaker wires that are anywhere between 12 to 16 gauge. These are most commonly used for connecting speakers to an amplifier or an AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Working well tv reciever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay, a little differently thrn my original but works an thats what matterd to me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Superiorquality,

      Thank you for the 5-star rating! We're glad to hear that the AV receiver works well with your setup. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great with sound quality. It does not have alot of sound options. Feels like a simple receiver. Id stick to Yamaha brand for future receiver purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BumMode,

      Thank you for the feedback. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Save money on a valuable item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item as described Save money on a valuable item we loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DollyS, Thanks for this positive feedback We are thrilled to hear you are satisfied with your purchase and you are enjoying the superb sound quality of this receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing keeping this from being a five star rating is that it only comes in black. What is with the 80’s motif that has taken over the industry? Give us some options! White, silver, something other than the big black box sitting in my living room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for home theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't het it to talk to my TV with out restting it everytime. Returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up on smart tv. Like the different sound modes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alan,

      Awesome! We're happy to hear that you like the easy setup function and sound modes of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    I like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 receivers already but although they worked well, and were both SONY, they were about 12 to 15 years old. For my new house I wanted something new with optical input, etc. I'm very happy with this new reciever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    No 4k 60 FPS on Apple Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Sound was good. Remote CEC worked pretty well. CONS:4k 60 fps would not work with apple TV.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jhkmsu, thanks for choosing and purchasing our product. We're glad you like the sound quality and CEC function of your new TV. We're sorry to hear that you have an issue with your SONY unit. Be sure to use a High Speed HDMI Cable with Ethernet. When you use high bandwidth video formats such as 4K/60p 4:4:4, 4:2:2 and 4K/60p 4:2:0 10 bit, a Premium High Speed HDMI Cable with Ethernet, which can support bandwidth up to 18 Gbps, is required. Please check this link for more details:

      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553102.html

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Upgrade from the old sytsem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a failry price unit that makes integration with sony tv and other products a must have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt,

      Awesome! We're glad to hear that you like the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US