Customer Ratings & Reviews
- Model:
- STRDH590
- SKU:
- 6187502
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the STRDH590 receiver's excellent sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power. While the receiver boasts numerous features and 4K capability, some users have noted concerns about bass, heat, size, and menu clarity.
This summary was generated by AI based on customer reviews.
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Puts out some major power! Paired it with my Definitive Technology outdoor speakers and very happy I did
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaseyG,
Awesome! We're glad you're happy with your purchase. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
Tuner
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works great but not crazy about the protection feature. Doesn't explain what's wrong
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnM, We are happy to hear that you love your new Sony STRDH590 home theater receiver. The PROTECT feature will trigger if there is something wrong with the unit. Please visit this link to know more about this feature: https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553199.html. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent
Delivers what it says
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My main concern for this was the 4K passthrough. Which I'm happy to say is excellent! My previous device promised that but it was more of an upgrade than passthrough. Plenty if options for speaker sound fine tuning.
I would recommend this to a friendChristmas Joy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for Christmas and haven't had a chance to open it, but i know the Sony brand.
I would recommend this to a friendBrand response from SonyListens
Posted .HI AnthonyS, This is a great Christmas present and we're sure your son will love it. The STRDH590 is equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin
Sony receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with sound and picture quality. Setup was easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi S2purchase, Awesome! Thank you for the 5-star rating! We're glad to hear you're enjoying the incredible sound quality and you easily setup this receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Jess
Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was exactly what we were looking for, works perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, anasofiali! Enjoy and thanks for choosing Sony. -Craig
It was a great receiver, but...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic receiver, if for no other reason than it replaced my aging Sony received that's probably close to 15+ years old. While I was able to get all the glorious 4K HDR that I wanted, I could not for the life of me get the ARC channel to work with my Series 4 Roku. I tried every setting that made sense between the TV and the receiver but could not get it to even see it as a CEC device on the network - though it did see a device connected to it, so I knew that it wasn't a cable issue in that regard. After a week of fumbling with settings, I returned it and am now just using a Yamaha soundbar...with ARC working crystal clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpencerEntertainment, Thank you for purchasing the STRDH590. While we're glad to hear you appreciate the 4K HDR feature of the unit, we regret to know you're having an HDMI related issues with the receiver and it had to be returned. This is usually not the case for our AV receivers nor the experience we want you to have.
For HDMI-related issues, we recommend following the troubeshooting steps on the link below:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00173195
Regards,
Sam
Great value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and functionality. The device has done the trick. It look a little bit to figure things out with our home surround speakers at set up. Outside of that all has been great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kiwikosmic,
Awesome! We are glad you like the functionality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.
Thank you for choosing Sony!
David
Works like it should
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much as advertised. Sends around 145 watts per channel, which work prefect for my larger floor speakers. Works well with my sony TV although Sony intentionally makes their TV's incompatible with receivers.
I would recommend this to a friendNew Home Theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given 5 stars, however, lacks connection for center channel capability to use on my new Sony OLED.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nastygeorge,
Thank you for the purchase and review. We understand your concern and your feedback is greatly appreciated. Unfortunately, the center channel feature are exclusive for new Sony TV and soundbar only. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
Birthday gift.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband, he is really enjoying it.....
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mouse67, Thank you so much for sharing your cool experience with our STR-DH590, 5.2 multi-channel AV Receiver! We are really pleased to hear that it suits your needs and your husband loves everything about this great AV Receiver. Good to know that this AV Receiver was a great gift for your husband. Thank you for your purchase and for the 5-star rating! -Jess
Nice but not what i needed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong eq return was un challenged. I went in blind, they did their best to reccomend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrancisP, Thank you for the feedback on your experience with your STR-DH590, 5.2 multi-channel AV Receiver. We're glad that you like most of the features and we value your opinion if our product did not meet your expectations. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Home audio system by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.
In any case that you need our assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Experience the bigger, clearer picture when you upgrade your home cinema setup with the STR-DH590. The 5.2ch AV receiver brings movies to life with 4K HDR pass through, Dolby® Vision and flexible surround sound. Bring all your devices together with BLUETOOTH® connectivity and multiple inputs. Thank you for choosing Sony! -Jess
Amazing Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An upgrade was long overdue. Got this puppy on Black Friday and it was well worth the purchase. Audio and video is much better. If you have a 4K tv I highly recommend ensuring your surround sound is up to par.
I would recommend this to a friendRainman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People there were awesome and polite they answered all of my questions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamonG, Thank you for sharing such a wonderful shopping experience. We're really happy you are satisfied with the great customer service, and exceptional sound quality of your new STR-DH590 5.2Ch AV Receiver. Glad to know everything has been taken care of. You're now able to experience the bigger, clearer picture and flexible surround sound with this 5.2ch AV receiver. Thanks for your purchase and for choosing Sony! -Jess
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended, plus provides option to only utilize front two speakers alone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drew, Thank you for this amazing feedback! We're glad to hear it works great with your speakers and you are enjoying the features of this great receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Jess
Home Theater
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the entertainment center - the sale price helped
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlfredR, Awesome! We really love to hear this AV Receiver is perfect product for your entertainment center all the way to a home theater system It's amazing to hear that you were assisted well by our local dealer. Thank you so much for sharing a wonderful shopping experience. Enjoy! -Jess
SONY RECEIVER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great !! exactly what I needed for my project !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherG, Fantastic! We're pleased to hear that your new Sony STRDH590 worked as advertised, providing you with performance and quality you expected. Thanks for choosing Sony! -Sam
Great 4k hdr receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great priced receiver that supports 4k hdr. Initially the speaker size are set to large, so changed to "small" for the subwoofer to work. Also to bypass 4k hdr change hdmi signal input to "enhanced".
I would recommend this to a friendGreat value!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up with great connectivity options!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star rating and review, MarcinP. We are extremely happy to hear that you like the various connectivity options, and you find it very easy to setup. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the STR-DH590. Thank you so much for choosing Sony! -Jess
Bad tech support
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only got 3 stars due to difficulty setting up. Things went good until I got to the part where you have to pick your speaker arrangement. All my speakers are in the ceiling and there is no choice for that. Then Only the front speakers would work. Called tech support and spent 2 hours on the phone with them to find out that the auto calibration won't work with all the speakers in the ceiling and they couldn't figure out why my rear speakers wouldn't work. I finally figured out it was a simple setting that needed to be changed. Tech suggested was a total waste of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Badtechsupport, Thank you for the feedback on your experience with your STRDH590. We regret to hear that you had to spend so much time setting up your speakers. But, good to know that you've managed to figure out the correct settings to get all your speakers to work.
Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam