Customer Ratings & Reviews
- Model:
- STRDH590
- SKU:
- 6187502
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the STRDH590 receiver's excellent sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power. While the receiver boasts numerous features and 4K capability, some users have noted concerns about bass, heat, size, and menu clarity.
This summary was generated by AI based on customer reviews.
Good value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Could use a little bit more versatility.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeD,
Thank you for the review and we're glad to hear that you like the value of the AV receiver. Your feedback is greatly appreciated. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
Good value for an excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this product. Good value for an excellent receiver.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, SergioF! We're glad that you are enjoying your new home theater system. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Craig
Really nice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So awesome it has hdmi arc so it will turn on when the tv turns on if you’re tv supports hdmi arc and also has a surge protection
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tony,
Thank you for the feedback. We are glad you like the HDMI ARC function of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great receiver that we bought. We love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Avie1124,
We appreciate the 5-star rating and we're glad to hear that you love the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
Mr. Technology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sony product. Excellent Sony product. Excellent Sony product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesD,
We appreciate the positive feedback. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Great receiver for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second sony receiver and has worked flawlessly since connecting to my system. A excellent value for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Subwoofer,
Awesome! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.
Thank you for choosing Sony!
David
How the mighty have fallen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony quality has suffered over the years. This receiver is a prime example. My Bose hardwired surround system exposes the lack of clarity inherent in this amp. Spend a little more or opt for another brand. Very disappointed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SteveV,
We sincerely apologize if our STR-DH590 didn't live up to your expectations. This is certainly not the experience we were hoping you would have. While we are not sure what audio video device you have this receiver connected to, you may try changing the sound field of the receiver according to the speaker connection & input source, and adjusting its equalizer to isolate the problem:
https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001559207.html
https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553391.html
Because input sources vary in the quality, type, and strength of the signal being received, it is normal for the overall volume/sound quality to differ from input source to input source. You may also try checking/adjusting the settings related to the sound of the connected audio video device to further isolate your audio issue.
I hope this helps.
Should you need more assistance or information with our product, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thanks for choosing Sony.
Best regards,
Romeo
Sony Social Support
Good receiver for the money.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good receiver for the money. The only thing I don’t like is the display on the screen, it doesn’t show what mode the audio selected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DLow,
Thanks for the feedback. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
Great Bang for the Buck
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound Spin all my records thru this system. Excellent deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Myridon,
Thank you for the 5-star rating and we're glad you like the sound quality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Solid Sony product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Sony audio quality. Just wish the remote had learning technology to control the TV power.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamsungTV, we're glad you like the sound quality of our product. We understand you concern regarding the control of the TV. You can utilize the CEC function of this unit. Please check this link for more details:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00173195
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl
- Pros mentioned:Ease of use, Sound quality
Great for my purposes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Easy to use. I wish it had some kind of equalization, especially for what it cost.
I would recommend this to a friend very good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just wish it had a phono input. I tdoes take some getting used to when I've always had a receiver amplifier and not a home entertainment center device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sparky369, Thanks for your feedback on your STR-DH590 5.2 multi-channel AV Receiver. If you're looking to add phono capabilities, you can always add an external phonograph amplifier and connect it to an available audio input.-Sam
Shortcoming in Best Buy Open Box sales
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rating is for Best Buy Open Box sales and related policy and not for the Sony unit, which I could never try because I was sent a faulty unit. A few weeks ago this particular unit was on sale for ~$250 (both at Amazon and Best Buy). The open box (excellent condition) was offered at ~$200 at Best Buy. I chose to buy Open Box Excellent, thinking about a small saving while still getting a good unit. I was wrong. I was sent a faulty unit that would auto shutoff in less than 5 sec. When I took it to a local Best Buy for an exchange, I was told that I could only get a refund because they do not exchange Open Box product. By then the price of the unit had increased to $350 (new) or $319 (Open Box excellent). I told them about missing the opportunity to get the unit at a discounted price, if not exchanged. They said we understand and apologize for this situation but there is nothing we can do about it and I was referred to the Customer Service online. I tried to explain this to the customer service, but besides an apology they did not have a solution to rectify their mistake. So, I am at loss of net $150 because someone at Best Buy did not inspect the open box unit. Also, because the Best Buy return/exchange policy for open box products does not account for their own error. Be ware!
No, I would not recommend this to a friendIt works well, but wish it had another jack
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works as advertised. I did not give it five stars for a different reason. I'm 80 years old and my wife convinced me I need TV ears so I don't blast her out of the living room when I try to hear. I tried to hook them up and could not. Both Sony and Samsung reps told me I had a choice, surround sound or TV ears and TV speakers. Knowing what I know now, I would want a receiver that has a digital audio that will work for TV ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 5412,
Thanks for the feedback. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
Ryan is awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good. Ryan was very helpful. He took his time with and educated us.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RikiP, Thank you for your awesome review! We are glad to hear that you had an excellent shopping experience! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Carl
Sony receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well with my speakers and installation was easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PattihR, We are thrilled to hear that your new Sony A/V home theater receiver works well with your current speakers. The STRDH590 has all the functionality and features that the STRD665 has. Plus, the STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). You can utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth. Equipped with 4 HDMI inputs and a host of advanced features, this receiver is ready for whatever and wherever your content takes you. Thank you for trusting Sony! Vincent
Sony Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great production - it would be beneficial if there was a Users Manual included with Receiver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samsung,
Thank you for the review and we're glad you like the AV receiver. Help guide and manual is available in our Sony support website.
https://www.sony.com/electronics/support
Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
- Cons mentioned:Heat
Didn't work w/BluRay. Blew up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this Receiver a Sony at that and it worked with our DVD movies but as soon as we tried to watch BLuRAy Movie it got Hot and Turned off and stopped working. I didn't even have it but a couple of wks. Very disappointed. Very upset that the Geek Squad told me over the phone to return it back to the same store at Best buy and exchange it. No, they didn't exchange it and now I'm w/o a Receiver, sucks.
No, I would not recommend this to a friend Nice receiver
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only annoying thing is every time you turn it on you have to select what mode you want. It never stays in what ever mode you were using previously. Defaults to TV.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This reciever amp was really nice to set up with other devices. It receives good reception for radio and the HDMI cableing makes it that much nicer.
I would recommend this to a friend