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Customer Ratings & Reviews

$449.99

Customer reviews

Rating 4.5 out of 5 stars with 3917 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the STRDH590 receiver's excellent sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power. While the receiver boasts numerous features and 4K capability, some users have noted concerns about bass, heat, size, and menu clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,917 reviews
  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great receiver! Paired with nice sone speakers and sub really sounds amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuggaloJ,

      Awesome! We appreciate the 5-star rating! With STRDH590 5.2 multi-channel AV receiver, the combination of superior video quality and great sound will improve your home theater experience. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver would be a great addition to home theater, Ease of set up, options ect. I am actually using it in my shop as a stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, got it refurbished and has been working perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reej911, Awesome! We are glad to hear that you are happy with your purchase! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY -Carl Sony_US

  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Not efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why have a system that requires a separately powered subwoofer? This device is expensive enough and powerful enough to directly power a subwoofer. Why must I buy a whole, separately powered subwoofer. I can see offering it as an option, but I should also have the option of simply running a subwoofer directly from this receiver. As a result of this gripe, I returned it and bought a conventional home theater system.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BW1926, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron sony_US

  • Rated 4 out of 5 stars

    Affordable quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver for the money. Wish it was a bit more powerful but the 4K picture pass through is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael,

      Thank you for the positive feedback and we're glad you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up and seems difficult to get everything synchronized

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesM! We are really sorry to hear that you had a difficult time setting your Sony STRDH590 Home theater Receiver up, this is not the experience we'd like you to have with our products. We value any feedback, no matter how small is. If you have difficulties getting everything synced, you may try the following steps: Ensure all cables are securely connected between the receiver, TV, and any connected devices (such as DVD players, Blu-ray players, or game consoles). Make sure the firmware on your TV and receiver is up to date. Look up the latest updates for the STR-DH590 and your TV model (if it is a Sony TV) on the Sony support website. Here is the link: https://www.sony.com/electronics/support. Try clearing External Inputs Data by Disconnect external inputs, turn off CEC, reconnect devices, and turn CEC back on. This may help to reset the external input data. I hope you find this information helpful and make easier to sync your devices. Best regards. -Ismael Sony_US

  • Rated 1 out of 5 stars

    Shortcoming in Best Buy Open Box sales

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rating is for Best Buy Open Box sales and related policy and not for the Sony unit, which I could never try because I was sent a faulty unit. A few weeks ago this particular unit was on sale for ~$250 (both at Amazon and Best Buy). The open box (excellent condition) was offered at ~$200 at Best Buy. I chose to buy Open Box Excellent, thinking about a small saving while still getting a good unit. I was wrong. I was sent a faulty unit that would auto shutoff in less than 5 sec. When I took it to a local Best Buy for an exchange, I was told that I could only get a refund because they do not exchange Open Box product. By then the price of the unit had increased to $350 (new) or $319 (Open Box excellent). I told them about missing the opportunity to get the unit at a discounted price, if not exchanged. They said we understand and apologize for this situation but there is nothing we can do about it and I was referred to the Customer Service online. I tried to explain this to the customer service, but besides an apology they did not have a solution to rectify their mistake. So, I am at loss of net $150 because someone at Best Buy did not inspect the open box unit. Also, because the Best Buy return/exchange policy for open box products does not account for their own error. Be ware!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Home Theater Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Excellent performance so far (after 2 weeks).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyK,

      Thank you for the 5-star rating and we're glad to hear that you like the performance and easy set up feature of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it especially he delivery was handled with kit gloves

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CynthiaL,

      We're glad you're happy with your purchase! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    5.1 channel amp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it clearance .bought 4 yrs protection...i like sony I would but it again .....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenny, We're extremely pleased to hear you like your new STR-DH590, 5.2 multi-channel AV Receiver and you're enjoying the amazing features and capabilities. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Enjoy your new receiver! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a great receiver able to allow 2 subwoofers and an immense amount of audio power then the Sony receiver 5.2 is what you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good my husband really liked them, it was a bit hard to set up but it ended up working

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luis,

      Awesome! We're glad he likes it. With STRDH590 5.2 multi-channel AV receiver, the combination of superior video quality and great sound will improve your home theater experience. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver. Set up took a while but once we got it working, we can't stop using it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lioness,

      Very nice! We're glad the AV receivers is working well. With STRDH590 5.2 multi-channel AV receiver, the combination of superior video quality and great sound will improve your home theater experience. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Pretty good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this receiver but don’t feel it was quite as good quality as the Marantz. But if you looking for something in a better price range this will meet your standards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister as a gift for her surround sound speakers. Sony is a great quality brand and this fit her needs perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I bought a scratch and dent one still amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tydawg999,

      Thank you for the 5-star rating and we're glad you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Bluetooth reciever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is functional for my Bluetooth devices and was one of the reasons this was a desired purchase for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike108,

      We are glad you're enjoying the smart features of the STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a open box item and I am very pleased. This Sony receiver looks brand new and works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. We're glad that you are happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves it purpose i have it in my gage m garage just to listen to local radio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cmorich,

      Thank you for the 5-star rating! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Good Receiver

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool that you can connect your TV, Blu ray, etc, through the unit. Don't like the fact that you have to turn it on to watch anything though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dvaughn02, Thanks for your feedback on your STR-DH590 5.2 multi-channel AV Receiver. Good to know you appreciate that you can connect your multiple devices to this unit since it is equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      If you want the unit to automatically turn on when your watching from your TV, we recommend connecting this unit to your TV via HDMI ARC and turn on the "Control for HDMI" function.

      REF: https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553370.html

      Hope this helps!

      Regards,
      Sam Sony_US