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Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.5 out of 5 stars with 3943 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are impressed with the STRDH590 receiver's excellent sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power. While the receiver boasts numerous features and 4K capability, some users have noted concerns about bass, heat, size, and menu clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,943 reviews
  • Rated 5 out of 5 stars

    Ryan is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. Ryan was very helpful. He took his time with and educated us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RikiP, Thank you for your awesome review! We are glad to hear that you had an excellent shopping experience! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Lots of options with this receiver. Decent price too. Do wish it had a dedicated "line in"but I know there is work around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fortunateson,

      Thanks for the feedback. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 2 out of 5 stars

    Not efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why have a system that requires a separately powered subwoofer? This device is expensive enough and powerful enough to directly power a subwoofer. Why must I buy a whole, separately powered subwoofer. I can see offering it as an option, but I should also have the option of simply running a subwoofer directly from this receiver. As a result of this gripe, I returned it and bought a conventional home theater system.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BW1926, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron sony_US

  • Rated 4 out of 5 stars

    Sony Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great production - it would be beneficial if there was a Users Manual included with Receiver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samsung,

      Thank you for the review and we're glad you like the AV receiver. Help guide and manual is available in our Sony support website.

      https://www.sony.com/electronics/support

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 2 out of 5 stars

    Not too bad. HDMI passthrough does not work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent basic receiver. If you have Dolby Vision or HDR10, it won’t work with this receiver. The UI interface is too basic and it’s difficult to find advanced settings to troubleshoot any issues. I emailed Sony support and they gave me a half baked answer with a guide on how to do it with another receiver (not mine). I’m probably going to return this.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manny, Thank you for the feedback on your experience with your STRDH590. We appreciate your feedback about the user interface. To ensure you're getting the HDMI passthrough to work, please follow the steps and guidelines on the link below:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00171719

      If you still have the unit and need assistance, please email us at [email protected] with the following details:

      Name:
      bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver that we bought. We love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Avie1124,

      We appreciate the 5-star rating and we're glad to hear that you love the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Pretty good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this receiver but don’t feel it was quite as good quality as the Marantz. But if you looking for something in a better price range this will meet your standards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a great receiver able to allow 2 subwoofers and an immense amount of audio power then the Sony receiver 5.2 is what you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well with my speakers and installation was easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PattihR, We are thrilled to hear that your new Sony A/V home theater receiver works well with your current speakers. The STRDH590 has all the functionality and features that the STRD665 has. Plus, the STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). You can utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth. Equipped with 4 HDMI inputs and a host of advanced features, this receiver is ready for whatever and wherever your content takes you. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister as a gift for her surround sound speakers. Sony is a great quality brand and this fit her needs perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good so far. My last receiver was a Yamaha but the Bluetooth stopped working

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Works, Awesome! We are so glad to hear that you are happy with your new STRDH590! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a great value for the price. Best reciever in the price range

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jasen,

      Thank you for the 5-star rating and we're glad you like the price point of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect . We love listening to music and even use it when watching movie its perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sounds,

      That's good to hear! We're glad you're enjoying the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great receiver! Paired with nice sone speakers and sub really sounds amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuggaloJ,

      Awesome! We appreciate the 5-star rating! With STRDH590 5.2 multi-channel AV receiver, the combination of superior video quality and great sound will improve your home theater experience. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Good value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Could use a little bit more versatility.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeD,

      Thank you for the review and we're glad to hear that you like the value of the AV receiver. Your feedback is greatly appreciated. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great receiver for 5 speaker system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sony receiver with the Sony bookshelf speakers and overall the whole system works like a charm. Good quality audio for my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the simple instruction process it was very straight forward

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Greattv!

      We are so happy that you like the ease of use & user-friendly operation instructions of the STR-DH590 5.2ch Home Theater AV Receiver.

      Sounds like you’ve upgraded your home entertainment system to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Bluetooth reciever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is functional for my Bluetooth devices and was one of the reasons this was a desired purchase for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike108,

      We are glad you're enjoying the smart features of the STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 3 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product purchased online. Bluetooth connects very quickly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pale2019,

      We're glad you like the Bluetooth functon of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Affordable quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver for the money. Wish it was a bit more powerful but the 4K picture pass through is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael,

      Thank you for the positive feedback and we're glad you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US