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Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.5 out of 5 stars with 3943 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are impressed with the STRDH590 receiver's excellent sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power. While the receiver boasts numerous features and 4K capability, some users have noted concerns about bass, heat, size, and menu clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,943 reviews
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I bought a scratch and dent one still amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tydawg999,

      Thank you for the 5-star rating and we're glad you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Pretty decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty gud. Well built, wudda like 2 c few more hookups n options 4 older tech as I have old speakers that still work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 8008008,

      Very nice! We are glad the speakers work fine with the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns on and off automatically and links to my TV remote and connects all my devices flawlessly!. Love this system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benjamin, That's great! We're glad to hear you're enjoying the overall features and it works perfectly with all your devices. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Audio Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the Sony Home Theater System we purchased!!! It works well with our surround sound speakers!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanG, Great! Good to know that you're satisfied with your purchase and it works well with your surround sound setup. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 1 out of 5 stars

    Didn't work w/BluRay. Blew up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Receiver a Sony at that and it worked with our DVD movies but as soon as we tried to watch BLuRAy Movie it got Hot and Turned off and stopped working. I didn't even have it but a couple of wks. Very disappointed. Very upset that the Geek Squad told me over the phone to return it back to the same store at Best buy and exchange it. No, they didn't exchange it and now I'm w/o a Receiver, sucks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    How the mighty have fallen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality has suffered over the years. This receiver is a prime example. My Bose hardwired surround system exposes the lack of clarity inherent in this amp. Spend a little more or opt for another brand. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveV,

      We sincerely apologize if our STR-DH590 didn't live up to your expectations. This is certainly not the experience we were hoping you would have. While we are not sure what audio video device you have this receiver connected to, you may try changing the sound field of the receiver according to the speaker connection & input source, and adjusting its equalizer to isolate the problem:
      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001559207.html
      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553391.html

      Because input sources vary in the quality, type, and strength of the signal being received, it is normal for the overall volume/sound quality to differ from input source to input source. You may also try checking/adjusting the settings related to the sound of the connected audio video device to further isolate your audio issue.

      I hope this helps.

      Should you need more assistance or information with our product, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thanks for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Our Sales Person was Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He took us step by step through all our needs. Best experience we have had at Best Buy! Thank you. Robert and Jennifer Haire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 725w 5.2 home theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 725w 5.2 home theater is quite good. Surprisingly better than I thought especially for its cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marzille, We're glad to hear that you appreciate the sound of this STR-DH590 5.2ch Home Theater AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We're looking forward to your next purchase! Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Great receiver with Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with this receiver, especially for the price and with the Bluetooth capabilities. Would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DRB3, Wow! Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We're glad to hear you're enjoying the easy Bluetooth connectivity and overall sound quality of the receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We look forward to seeing more of your reviews in the future. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but there are better alternatives at this price point

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NPusee,

      Thank you for the 5-star rating! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Theater sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my tv. I use mainly for surround sound and theater system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Earbuds,

      Very nice! We're glad the AV receiver works well with your television. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and read the display. It automatically displays what is connected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timmer,

      We appreciate the positive feedback and we're glad you like the display of the AV receiver. With STRDH590 5.2 multi-channel AV receiver, the combination of superior video quality and great sound will improve your home theater experience. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Good solid receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good solid receiver … in a decent price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BellportMike,

      Thank you for the positive feedback and we're glad that you like the price point of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    great budget build.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    20 yr old sony finally went kaput. replaced with this sony. hope to last another 20 yrs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi joseph, thank you for choosing and purchasing our product. We hope you enjoy your new receiver. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Pretty good receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. Needed a receiver to get my 5 speakers on the ceiling working.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechGadgeteer,

      Very nice! We're glad the AV receiver works well with your speaker system. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it, had it for over a year and still working perfectly well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sunny,

      Thank you for the 5-star rating! We're glad you love your AV receiver. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old systemWorked as good or better than the original.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geeksquad,

      Very nice upgrade! We're glad you like your new Sony AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Probably a good deal...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not meet my needs. I cannot rate it accurately since i did not use it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChutneyW,

      We appreciate the 5-star rating. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is so happy with his new receiver. Our old one blew up. Just be careful when pairing with your phone and the phone volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect "Budget" Receiver 5.2 Channel 725 Watts Easy to set up and use Would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Artifact51,

      Awesome! We are glad that you are happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We appreciate the recommendation and thanks for choosing Sony!

      Regards,
      David Sony_US