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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 3879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the STRDH590 as a receiver with great sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power, while also finding the setup process straightforward and enjoying its 4K capabilities and array of features. However, some customers have noted concerns regarding bass adjustments, overheating, size, and menu clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,879 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but you need to review the various options before setting up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi vsaw,

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 2 out of 5 stars

    Nice when it works right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one a year ago and thank god i had geek squad. At ramdom times watching tv the tv would cut out and back on. and it got worse like it was searching for the channel . was not the hdmi cable . if i plugged the tv into the cable box never had the same issue. Took it back to get fixed . Took weeks to get back after the main board was replace but when i got it back it looked like someone took a hammer to top and side. Best buy replaced it but the replacement box was dusty and old but it was all they had. but now after only 2 months the same thing is happening again. So now i have to repeat the process again. Disappointed in Sony. I have had a tech over and they verified it is not my voltage or cables that is causing this to happen again!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kadrra, We apologize for any inconvenience that you experienced. This is usually not the case for our AV receivers nor the experience we want you to have. We want to make sure that you’ve been taken care of by your authorized reseller.

      May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the STRDH590:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great people. Knows products well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MMAUDIOVIDEO,

      Thank you for the purchase! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great except when it goes into protect mode and you have to power it up again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hoser,

      Very nice! Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the performance. The downside of it is it does not have USB for playing music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pingala, We're thrilled to hear you're satisfied with the overall performance of your new STRDH590 receiver. And we appreciate your feedback about not having the capability to play your music over the USB. However, this unit is equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Hope this helps! -Sam Sony_US

  • Rated 5 out of 5 stars

    Tom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced 10 year old Yamaha amp to go with new 4k smart tv. i have home theater and Spectrum and Blu-Ray player. Samsung tv and Samsung player. All work together.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TOMMYD,

      Thank you for the 5-star rating! We're glad to hear that you like your new Sony AV receiver for your devices. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff, great additions to my theater room. Yup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony,

      Thank you for the 5-star rating! We're glad you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Poor sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit would shut down constantly, sound very low and no sound out of rear speakers at times. This happened periodically and would just start working correct randomly. Gets very hot once sound level is above 70. Returned and got a Denon.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dano,

      We regret to hear that the unit was returned because it didn't perform as expected. This isn't normally the case with the STRDH590. Your feedback is greatly appreciated. Resetting the receiver might have resolved those issues. We hope you consider Sony in your future purchase.

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with installation. Works better than I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price, functional..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver works great...meets all your needs for media/audio/video connections..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent intro avr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother in law and she doesn't have any trouble with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nate, We're very pleased to hear that! Good to know your mother-in-law is having an enjoyable experience with her new receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product - would recommend to a friend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Almi,

      Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We appreciate the recommendation.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Sony receiver to replace my yamaha, very satisfied with product performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize it only has two normal speaker inserts until I opened it up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tristan, Thank you for the 5-star rating! The STRDH590 supports up to 5.1 speaker setup. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great value for the features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything you need for a Dolby Vision Home theater; without going 7.2

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elvisfan1268, Awesome! Good to know that this is what you've been looking for in a AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had other brands that haven’t been as well made or performed as well as this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest Complement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It complements my 5:1 SONY speakers that I bought fre months ago!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, Great! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. The STRDH590 is equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bad Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it did work, which was for a week, it was great. After a week it kept shutting itself off in protect mode. I returned it and did not want to take another chance getting the same receiver. I usually buy everything Sony, but I ordered a Yamaha receiver to replace it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigOsequel, We regret to hear about what happened. This is usually not the case for our AV receivers nor the experience we want you to have. For AV receivers that experienced a protect mode issue, we recommend following the instructions on the link below:

      https://www.sony.com/electronics/support/articles/00025095

      For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issues of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    90 watts per channel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit. The 90 watts per channel amplifier is top notch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnny,
      Wow! Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. We're happy to know you like your new receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. 2nd one I Have purchased. Bought the Sony speakers too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ITexec,

      Thank you for the 5-star rating! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US