Customer Ratings & Reviews
- Model:
- STRDH590
- SKU:
- 6187502
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the STRDH590 as a receiver with great sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power, while also finding the setup process straightforward and enjoying its 4K capabilities and array of features. However, some customers have noted concerns regarding bass adjustments, overheating, size, and menu clarity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Excellent Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent receiver. Super quality sound. Easy installation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derf,
Awesome! We're glad to hear that you like the sound quality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Entry level surround system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an older receiver. Loud enough for most purposes. Just be warned the 4k HDR pass through limits your signal to 24 fps, which stinks for gaming.
I would recommend this to a friend Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver has an on screen display that won’t go away on its own every time you turn it on. It won’t turn off with my Xfinity remote and requires me to have 2 remotes. Does everything else well, nothing exciting.
No, I would not recommend this to a friendSurround
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect match for my Sony tv and my surround sound system
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnC, That's amazing! Good to know it works perfectly with your Sony TV. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam
- Pros mentioned:Bluetooth
Great Replacement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something with Bluetooth, and this works perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mack,
Thank you for the purchase! We're glad you like the Bluetooth function of the unit. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
My bad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was under the impression it would have HDMI in/out but sadly was mistaken..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Trent,
Thank you for the review and we do apologize for the inconvenience. This AV receiver supports 4 HDMI inputs. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Sound quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, good sound and quality. Easy to install.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome,Radio111! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. -Craig
Good Receiver for the Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good receiver for the money - that is, it does not have the most powerful amplifier that you may need if, for example, you're going to listen the cannon fire during the "1812 Overture" or the like. It may clip. On the other hand, it performs very well and is, I think, a good product for the amount of money it costs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WRon,
Thank you for the 5-star rating and we're glad to hear that you like the quality of the AV receiver for its price. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
Design flaw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works but continually asks for settings each time. Change between cable and another source you the pop up message has to be answered before sound is played.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Reviewer1234, Thank you for the feedback on your experience with your STRDH590. To isolate this issue, can you tell us what pop up message are you seeing on the display?
May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the STRDH590:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
- Pros mentioned:Sound quality
Sorry Str-Dh590
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Soumd! Should have a mode to disable on-screen displays
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TediRuxpn,
Thanks for sharing this honest. We also appreciate your feedback regarding the on-screen displays. Please refer to the information below if the home menu of the connected soundbar or A/V receiver displays on the TV when you switching to view content from other connected devices, and the HDMI devices are connected to the soundbar or receiver, and the soundbar or receiver is connected to the TV using an HDMI cable to the HDMI eARC/ARC port.
Make sure that all HDMI devices connected have HDMI Control enabled. If all devices have HDMI Control enabled:
If power is turned on from a device (such as a Blu-ray Disc player), then the soundbar or receiver and the TV turn on, and the TV switches to the proper input to view the menu or content.
By design and normal operation, soundbars and receivers identify the connected HDMI device, and the content (including the menu display) passes through to the TV.
Despite your concern, we're glad you like amazing sound quality. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Jess
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For whatever reason the passthrough is not 4k with my playstation and I'm not sure why. Also I have a much older yamaha reciever that pushes my speakers better with more to adjust
I would recommend this to a friendSounds Good But Not User Friendly
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but I wish there were separate settings for the base and treble. Not really very user friendly like a traditional amplifier.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SafeDriver,
Thank you for sharing your experience with us. While we are glad you like the sound of the receiver, we regret to hear that we were not able to meet your full expectation with the unit. You may find this link helpful on how to adjust the bass and treble to fine-tune your music:
https://helpguide.sony.net/ha/strdh59/v1/en/search/search.html?search=bass
If you need additional support, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Kris
- Pros mentioned:Sound quality
Sony Home Theatre Receiver review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, very satisfied with the emanating sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichR, we're glad you like the ease of setup and sound quality of our product. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl
Sony 4k quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad little receiver with 4k for the price of $199
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TCruiser,
Thank you for the review and we're glad that you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
DO NOT BUY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read the other one star reviews. Unit works fine (most of the time) when watching cable broadcast but shuts down within minutes of streaming. Thing is I’m streaming through the cable box so nothing is changed with my setup. I have taken it back twice for service. It was returned both times with instructions to check speaker cables. Why would speaker cables work okay with cable tv but not with streaming? I’m not the only one having this issue (see one star reviews). This Sony amp is unreliable and not worth the risk.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
We do apologize for the inconvenience. For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We hope to speak to you to resolve this matter.
Regards,
David
OK product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for something inexpensive that you're not expecting a lot out of than this is it. Not a lot of power to push a basic 5.1 but it's ok.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ssdd3377, We value your opinion and we would like to apologize if our product did not meet your expectations. To ensure you're getting optimal audio performance with this unit, please try to follow the steps below:
Make sure the VOLUME or MASTER VOLUME knob of your AV Receiver is not set to VOL MIN.
Make sure headphones aren't connected to your receiver or input device.
Press the SPEAKERS button on your receiver and select a setting other than OFF SPEAKERS.
Try switching to a different input source.
Should you need further assistance, please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Just wanted to listen to CD’s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a 4 channel amp This was a stop gap unit until I cam find a 4 channel unit or sun amp
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Closebutnocigar.
We're sorry to hear that. If you need assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Blue tooth receiver and speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I may be returning this receiver because I learned it does not have a blue tooth signal that is compatible with the blue tooth speakers I purchased
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi cstokes, Thank you for the feedback on your experience with your STRDH590. We regret to hear that the unit had to be returned. This receiver is designed to receive a Bluetooth signal from a smartphone or tablet. It is not capable of transmitting one to a Bluetooth device such as wireless headphones or speakers. Hope this helps! -Sam
Nothing really special but ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our 25 yo Sony had many more settings to choose from and better overall quality
I would recommend this to a friend- Cons mentioned:Heat
Sony- STRDH590- 725w 5.2 ch Home theater receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It kept getting really hot right from the start and quit working 2 weeks after that.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RichardC,
Thank you for the review and we're sorry to hear what happened with your unit. We're more than happy to help you out. We recommend not to install the appliance in a confined space, such as a bookcase or built-in cabinet. Although the receiver heats up during operation, this is not a malfunction. If you continuously use this receiver at a large volume, the cabinet temperature of the top, side and bottom rises considerably. Place the receiver in a location with adequate ventilation to prevent heat buildup and prolong the life of the receiver. Do not place the receiver near heat
sources, or in a place subject to direct sunlight, excessive dust, or mechanical shock. Do not place anything on top of the cabinet that might block the ventilation holes and cause malfunctions.
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David