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Customer Ratings & Reviews

$449.99

Customer reviews

Rating 4.5 out of 5 stars with 3917 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the STRDH590 receiver's excellent sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power. While the receiver boasts numerous features and 4K capability, some users have noted concerns about bass, heat, size, and menu clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,917 reviews
  • Rated 4 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is great. I am enjoying the entertainment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good when working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like not real good instructions for hooking up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked excellent with my present speaker layout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all functions except FM reception for loudness .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent entry level receiver. It has everything you will need for your listening pleasure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Obasi, Congratulations on your new Sony STRDH590! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Good Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that it does not upconvert to 4k.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware. Short life span

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing worked for a year until it started shutting it self off minutes after turning it on. Making it usless. Just go look up protect error problems with this model online.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After turning on you have to select which input you want to listen to instead of it just staying where you left it prior to turning the unit off. It does the trick but it’s a little clunky to use. The price is right.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Druh24,

      Thanks for the feedback. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with our Bose speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and no issues since we got it. Our speakers sound better with this Sony speaker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jcardy1,

      Awesome! Thank you for sharing your great experience on your STR-DH590, 5.2 multi-channel AV Receiver. We are so happy to know that you are enjoying its superb performance and you find it easy to use.

      Sounds like you’ve upgraded your home entertainment system to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether it is the receiver or the speakers, I am not getting good quality sound. I cannot adjust the treble or base. It is what it is.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdfromBronx,

      We do apologize for the inconvenience. You can adjust the bass/treble level of the front speakers. Select [Sound Effect] from the home menu. Select [Bass] or [Treble]. Press up/down to adjust the level, and then press middle button.

      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553391.html

      Hope this helps
      David Sony_US

  • Rated 3 out of 5 stars

    Ehhh, it’s okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound while watching movies but really disappointed listening to music, (FM stereo, CD & streaming)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenjaminM,

      Thank you for the review and we're sorry to hear what happened with the sound of the AV receiver when it comes to listening to music. Take note that the sound quality will depend in the source that you're playing. You may select the proper selectable sound fields for your preference. Check this link for details.

      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001560176.html

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Perfect for my setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Love the Bluetooth option. Nice upgrade from my standard hdmi reciever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ramos80,

      Very nice! We're glad to hear that you love the Bluetooth feature of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything on this amp works fine, and it has a fairly robust amount of settings, but selecting your input everytime you turn it on when it's not in ARC is very very annoying

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I gave a previous review, however, let's just say I was not pleased with the salesman who assisted me in this sale. I was purchasing a receiver for my grandson for a Christmas present. I am 75 years old and know nothing about such things! The salesman was curt and not helpful at all. His attitude was "this is all we have, just get it and if it's not the right thing, bring it back." Then he told me I could go get a cart to put it in (it was quite heavy). I suggested perhaps it would be nice if HE went to get a cart for me! He made an unhappy face but did go get one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product. Bluetooth is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only giving 3 stars as the Bluetooth only goes 30 feet without having issues and my unit was outlet discount with no remote. Not a lot of options from Sony or Best Buy with out spending a chunk of money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyAmp, Thank you for the feedback on your experience with your STRDH590. We regret to hear that your unit didn't come with a remote control. And make sure you're within the Bluetooth range to get the best Bluetooth connection. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 2 out of 5 stars

    Calibration Type stops working after power off/on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired this with Klipsch RP-600M, ran the setup/calibration and sounds great. Unfortunately, the calibration type setting is no longer applied when powered off/on. I have to toggle the setting to get it to work. After googling this issue, turns out the higher end STR-DN1080 also had this issue and it took Sony 2 years to release a firmware that fixed it. I couldn't find any firmware for this, and I doubt Sony will release one. Looks like I'll have to return.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff,

      Thank you for the feedback. It is unfortunate that the unit had to be returned. If the unit is still with you and you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Nice unit but not strong enough for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good unit but not what I was looking for in my new media room. my old Denon was far more potent and handled everything I needed it to. was hoping this was an upgrade but didn't work out.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lazurouslong, thank you for purchasing our product. We're sorry to hear that you have an issue with your SONY unit. We would like to know more about the issue. You may email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Receiver for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this receiver to replace an old one so we could upgrade to an 4K HD. It was not expensive and is simple to use and works great! Highly recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bare wire only? Really? Get serious

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just learned center channel is bare wire only. That's cheesy. Have pricy interconnects with y-clips that I can't use. Would buy something else if I realized that. Will probably return.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi honoluludon, We are sorry to hear that the STRDH590 did not meet all of your expectations. We have taken note of your feedback as this will help improve our product.

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this receiver to replace my old one that broke down. So far it has worked just as well if not better than my old one, and set up was very fast and easy.

    I would recommend this to a friend