Customer Ratings & Reviews
- Model:
- STRDH590
- SKU:
- 6187502
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the STRDH590 as a receiver with great sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power, while also finding the setup process straightforward and enjoying its 4K capabilities and array of features. However, some customers have noted concerns regarding bass adjustments, overheating, size, and menu clarity.
This summary was generated by AI based on customer reviews.
Surround Sound Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this product. I had to return the first one because it kept shorting out. Geek squad thought it was a bad port or board. Replacement item has also shorted out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelP, we're sorry to hear that you have an issue with your SONY unit. This is not the experience we want your to have. There may be an external speaker issue or connection issue that is triggering the protection circuit. Please follow this link to isolate the issue:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00025095
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Pros mentioned:Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was so easy to set up and has great sound. A deal!!!
I would recommend this to a friend Receiver and speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry, haven’t had the system hooked up yet. Will get back after completed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Irish,
Thank you for getting back to us. Please let us know how the setup goes and if you need further assistance. We encourage you to make use of our many online resources to help with questions regarding your Sony product.
https://www.sony.com/electronics/support (Sony Support website)
https://us.esupport.sony.com/support/s/support-contact?language=en_US (Chat support)
Thank you for choosing Sony!
David
Noise when It is ON
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good so fa, It has some noise when it is turn on and I do not like that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yuna,
We are sorry to hear what happen. You may find this link helpful on how to resolve the noise issue with your unit.
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00024757
Regards,
David
Reciever
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great while they last. Very short shelf life in my experience
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Showmar,
We do apologize for the inconvenience. Please be assured we take this feedback very seriously and continuously strive to improve our products. If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Had to return it because it was not working right
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended because when we got it it was not the turntables would not working right
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Greentea, We regret to hear that the unit had to be returned. This is usually not the case for our Home receivers nor the experience we want you to have. We want to make sure that you’ve been taken care of by your authorized reseller.
May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the STRDH590:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Honest opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is mediocre at best, nothing compared to the unit I replaced with it. Plenty of useful connections, and seamless bluetooth connectivity. Has a remote, even though the sales person said it did not.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi StillAnIphoneFan, Thanks for sharing your experience. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was returned. Did not work with the set up on my TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi none,
It is unfortunate that the unit had to be returned. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
Good at low volume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very powerful. When it turns up it kicks itself off
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NewPhoneOwner,
Thanks for the feedback. We want to say sorry for any inconvenience you may have experienced. We recommend connecting wired speakers with a nominal impedance of 6 ohms to 16 ohms. We also recommend using speaker wires that are anywhere between 12 to 16 gauge. These are most commonly used for connecting speakers to an amplifier or an Audio/Video (A/V) receiver
Regards,
David
Ebarassing Sony Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unprecedented That Sony would build such a piece of junk. firstly the tuner is horrible and cheap, the antenna and its worthless connection are garbage. The sound is ok, but so cheaply built. I would NOT recommend this receiver. Sony You Should be ashamed of Your selves for this!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi sean,
We do apologize for the inconvenience. We hope to speak to you to resolve this matter. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Decent sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the unit it’s self but it comes up with random faults and needs to be repowered Randomly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tj755, We suggest performing a power reset to isolate the issue. Please follow the steps from this article: https://www.sony.com/electronics/support/articles/00175201
Regards,
Vincent
Alright device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device I had to return because the wires were not long enough that came with the device
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used this very much since I have set it up. Lacks some features. No WiFi.
I would recommend this to a friendwaiting to see it works out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been able to adjust for best sound quality yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve,
Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.
Thank you for choosing Sony!
David
Unsatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our reciever quit on our surround system purchased 2 years ago from Best Buy. They told us this reciever would work with our surround sound system. Nothing worked together. The reciever wound up going into the garage and we are without a surround sound system unless we buy the whole kit AGAIN. NOT HAPPY
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, we are sorry to hear that the SRDH590 wouldn't work with your surround system. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around.
May we contact you to help and get more information? If, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not up to Sony standards. Surround is not impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pradeep,
We regret to hear that this unit failed to meet your expectations. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
Almost a whole year.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It almost lasted a year and then…”protect”. My last Sony died the same way but it lasted over 20 years and sounded better than the new one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RyanQ,
We're sorry to hear what happen with your AV receiver. You may find this article helpful on how to troubleshoot the protect issue with your unit.
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00025095
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
No Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture quality is fine but the usability is terrible interface is trash kept having sound issues bought a dennon after wasting hours messing with the sony and took me 10 mins to get the entire thing setup
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mikeofny,
We're sorry to hear what happen. If the unit is still with you and you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Tried and True
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Sony receiver over a span of about 15 years. They have the benefit of being very low profile so that they fit in my audio cabinet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudithH, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Carl
piece of crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protect Mode that is all. after 4 months this is the message i get and the receiver shuts off. it doesn't work. i have completed all steps to troubleshoot this piece of crap and it still doesn't work. Now stuck with a 350 dollar paper weight. You would think Sony could put out quality products but nope they sure as heck don't.
No, I would not recommend this to a friend