Customer Ratings & Reviews
- Model:
- STRDH590
- SKU:
- 6187502
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the STRDH590 receiver's excellent sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power. While the receiver boasts numerous features and 4K capability, some users have noted concerns about bass, heat, size, and menu clarity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Easy Setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the HDMI ports and the on screen programming. plus, it sounds fantastic!
I would recommend this to a friend Starter set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 5.2 starter. Just not a fan of you need to always you the receiver for sound. Sometimes that’s a bit over kill
I would recommend this to a friendWorks fine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good but you have to clear a screen on it every time you turn the tv off and back on.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Billy, We appreciate the feedback. Can you tell us more about this? Are you having issues connecting the unit to your TV? Is there a function that is not working? Please reach out to us so we can better assist you. Please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Nice piece while it lasts.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after only a couple years use. Had to buy a repair part . Also, I thought I had ordered a protection plan but could not find any evidence of such in my account.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BenM,
It is unfortunate to know what happened to your STR-DH590 and that you had to buy a part to repair your unit. This is certainly not the news we'd like to hear from you. For us to check if your unit comes with a protection plan, please email us at socialsupport@am.sony.com with the following details so we can best assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We are looking forward to your message.
Sincerely,
Romeo
Sony Social Support
Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it much, hard to review it. Ok so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pppppp,
Thank you for the feedback. You may find our Sony support website helpful if you have any concern about the AV receiver.
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590
Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
A great receiver for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality in a name brand product for any budget level.
I would recommend this to a friend Works ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has limited output selection. Surround sound could be better. Adequate for most audio needs.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Fopa, We're glad to hear you're satisfied with your purchase. To ensure you're getting the best surround sound experience, please run the auto-calibration.
Ref: https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001559209.html
Also, be sure to select the optimal sound field for the content.
Ref: https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001560176.html
Regards,
Sam
- Pros mentioned:Sound quality
G8 buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gud buy working gud and the output is also gud...
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was so easy to set up and has great sound. A deal!!!
I would recommend this to a friend Receiver and speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry, haven’t had the system hooked up yet. Will get back after completed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Irish,
Thank you for getting back to us. Please let us know how the setup goes and if you need further assistance. We encourage you to make use of our many online resources to help with questions regarding your Sony product.
https://www.sony.com/electronics/support (Sony Support website)
https://us.esupport.sony.com/support/s/support-contact?language=en_US (Chat support)
Thank you for choosing Sony!
David
Noise when It is ON
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good so fa, It has some noise when it is turn on and I do not like that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yuna,
We are sorry to hear what happen. You may find this link helpful on how to resolve the noise issue with your unit.
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00024757
Regards,
David
Reciever
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great while they last. Very short shelf life in my experience
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Showmar,
We do apologize for the inconvenience. Please be assured we take this feedback very seriously and continuously strive to improve our products. If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Had to return it because it was not working right
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended because when we got it it was not the turntables would not working right
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Greentea, We regret to hear that the unit had to be returned. This is usually not the case for our Home receivers nor the experience we want you to have. We want to make sure that you’ve been taken care of by your authorized reseller.
May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the STRDH590:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Surround Sound Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this product. I had to return the first one because it kept shorting out. Geek squad thought it was a bad port or board. Replacement item has also shorted out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelP, we're sorry to hear that you have an issue with your SONY unit. This is not the experience we want your to have. There may be an external speaker issue or connection issue that is triggering the protection circuit. Please follow this link to isolate the issue:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00025095
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Honest opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is mediocre at best, nothing compared to the unit I replaced with it. Plenty of useful connections, and seamless bluetooth connectivity. Has a remote, even though the sales person said it did not.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi StillAnIphoneFan, Thanks for sharing your experience. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was returned. Did not work with the set up on my TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi none,
It is unfortunate that the unit had to be returned. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
Decent sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the unit it’s self but it comes up with random faults and needs to be repowered Randomly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tj755, We suggest performing a power reset to isolate the issue. Please follow the steps from this article: https://www.sony.com/electronics/support/articles/00175201
Regards,
Vincent
Good at low volume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very powerful. When it turns up it kicks itself off
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NewPhoneOwner,
Thanks for the feedback. We want to say sorry for any inconvenience you may have experienced. We recommend connecting wired speakers with a nominal impedance of 6 ohms to 16 ohms. We also recommend using speaker wires that are anywhere between 12 to 16 gauge. These are most commonly used for connecting speakers to an amplifier or an Audio/Video (A/V) receiver
Regards,
David
Alright device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device I had to return because the wires were not long enough that came with the device
I would recommend this to a friendEbarassing Sony Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unprecedented That Sony would build such a piece of junk. firstly the tuner is horrible and cheap, the antenna and its worthless connection are garbage. The sound is ok, but so cheaply built. I would NOT recommend this receiver. Sony You Should be ashamed of Your selves for this!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi sean,
We do apologize for the inconvenience. We hope to speak to you to resolve this matter. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Regards,
David