Customer Ratings & Reviews
- Model:
- STRDH590
- |
- SKU:
- 6187502
Customer reviews
Rating 4.5 out of 5 stars with 3874 reviews
(3,874 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the STRDH590 as a receiver with great sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power, while also finding the setup process straightforward and enjoying its 4K capabilities and array of features. However, some customers have noted concerns regarding bass adjustments, overheating, size, and menu clarity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
If your OK wih the one thing....then DANG!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what I consider to be a standard size living room(12X20ish), this A/V Receiver is more than capable. OK, so there is this one thing. Every time you turn on your receiver/TV (using ARC), you will get a splash screen for setup and it CANNOT be dismissed or told to NEVER COME ON. I suspect this is why I was able to buy my receiver for only $200 (open box)! If you are a home theater enthusiast, on a budget and you don't mind clicking two more buttons, then this is a GREAT buy. OH YEAH! - mine did not come with a remote, which almost swayed me, until I fond it on EBAY for $13 and bought it before I even left Best Buy with the receiver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fuseman,
We do apologize for the inconvenience. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
- Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
great buy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this receiver delivers all the power you need with all the function capabilities to give you a rich full sound and at a great price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rlcjr315, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin
- Pros mentioned:Power, Sound quality
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a receiver to work with my built in surround speaker... I was amazed at how powerful the Sony 5.1 is. Also works well with our wireless mic when we have karaoke at home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DRoss, We're thrilled to hear it works perfectly with your speakers! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Great sound for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price. The unit was also very easy to install
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mimzi,
Thank you for the 5-star rating and we're glad to hear that you like the sound quality, price point, and easy to install function of the AV receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Great Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and great sound. I have it connected to my tv, dvd player and cd player. Would definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome,
Very nice! We're glad you like the sound quality and ease of setup of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Receiver Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble and make work with quality sound. It was the fit for me. What more can I say?
I would recommend this to a friend - Pros mentioned:Bluetooth, Sound quality
Rated 5 out of 5 stars
Inexpensive and wonderful sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver is the best! Inexpensive, easy set up and the sound is amazing. Really loving the Bluetooth feature that allows me to connect my cellphone to play music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Poetryinmotion13, Thank you for giving this product a perfect rating! Good to know you appreciate the ease of set up, sound quality, and easy Bluetooth pairing of your STRDH590 receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Sam
- Pros mentioned:Bluetooth, Sound quality
Rated 5 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony doesn’t disappoint. This unit amplified sound from Tv through my old Aiwa subwoofer and surround speakers. Setup is a breeze, Bluetooth connection is a snap. Highly recommend
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Size
Rated 4 out of 5 stars
Good Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very sophisticated receiver but a good value for the money. My old Harman Kardon was a great unit but too massive for my new TV stand. This unit fit perfectly and was priced right.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Azmike, We're glad to hear you feel that the STRDH590 is worth its price. Good to know that the unit fits perfectly together with your TV. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
reg person
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what i needed works good simple price was right. hooked up easy looks good. not to big,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianeM, we're glad you like our product! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl
Rated 5 out of 5 stars
Christmas present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, My dad love it, It was a Christmas present for my daddy & he ended up blasting some corridos for New Year's Eve.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we bought this for our new house, which is all prewired with surround sound speakers in the ceiling and cords running through a box in the closet thru the wall to where the plug and cat-5 wires are. This worked awesome to allow us to utilize the speakers which make it incredible to watch tv and movies. The DVD player is hooked up thru this also, it's like being in the movie theater. The only thing that's frustrating and confusing to me is the time it takes for the components to connect to the video of the TV and we have to keep the closet door open to work the volume control on the receiver. Otherwise works great and for the price serves the perfect purpose.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Techgeeks, Thank you for this amazing and detailed review of your STRDH590 receiver. We're glad to hear it works well with your preinstalled speakers and you're enjoying the movie theater like experience when watching your favorite tv shows and movies. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
It Rocks!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact, clean design, very easy to setup and use. Sounds great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasD,
Thank you for the 5-star rating! We're glad to hear that you like the compact design, sound quality and easy setup feature of the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
Rated 3 out of 5 stars
Lots and lots of confusion. Almost returned it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a 5 star product but it's only getting 3 stars because of the incredibly bad user manual. I've seen more people complain about how confused they are by the way the sound fields on the product are implemented. Worse yet, the manual only confounds the confusion. The product comes with many "Sound Fields" ranging from Dolby PLII Movie to weird things like HD-D.C.S. You must select a sound field and this gets us to the heart of the confusion. If you're buying this because you want to hear movies in Dolby Digital or one of the many 5 channel encoding methods, you don't want to select Dolby PLII Movie...you don't want to select any of the available sound fields. You want the unit to sense the movie's encoding method and set itself to that. But you must select a sound field which leads to the confusion. Let's say I select Dolby PLII Movie as my sound field. So what happens when you tune to a station broadcasting in Dolby Digital? By default, the display on the unit scrolls and says that it has sensed Dolby Digital and a DD appears on the front panel. So far so good. But 5 seconds later the display changes to Dolby PLII Movie. Is the unit still decoding in Dolby Digital or is it decoding in Dolby PLII Movie...or is it decoding in a combination of the two. Ugh! The manual makes things worse. There is hardly any mention of Dolby Digital in the manual nor is there are explanation of how the unit decides which decoding method to select. After lots of frustration during which I almost decided to return the unit, I finally figured it out. Almost by accident, I pressed the Display button on the remote and discovered what the unit is actually doing. If you press Display several times, the unit first shows which input is selected (SAT/CATV,etc.) Next it displays briefly which decoding method is in use, but then after a few seconds it displays the selected sound field (Dolby PLII Movie, etc). This is the confusing display because it is showing the selected sound field whether it is being used or not. What's really being used in this example is Dolby Digital and we want the front display to show this as long as it is using this decoding method. If we press Display again, we are shown the volume levels, Finally, and this is key, if we press Display again we are shown the decoding method being used. In this case DD will show up. And DD will now stay on the front display which is what we want. Here's a summary of how the unit actually works. Let's say you select Dolby PLII Movie as your sound field. If we tune to a station broadcasting in Dolby Digital, the unit automatically switches itself to Dolby Digital and displays DD on the front panel. Although we were forced to select Dolby PLII Movie, at this point the unit is not using this sound field. In other words, whenever a 5 channel encoding method is detected, the unit will switch to that regardless of the "sound field" you have selected. Now what happens when we switch to a channel which is not broadcasting in Dolby Digital? Well, now the unit will switch to the selected sound field and will, in this case, decode using Dolby PLII Movie. Nowhere in the manual is this explained. I've seen more people posting that they have no clue how the sound fields work or how to properly select them. SONY needs to hire some people who know how to write user manuals.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngeloG,
Thank you for the review. We really appreciate the time you took to share so many details about your experience with the AV receiver. If you need further assistance, we're more than happy to help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bargain
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I purchased this! Why you might ask? The sound is better than the Marantz system I had before it, at a much lower price point. Makes my Polk Audio speakers sound exceptional. My friend who is a graduate of a music school and former US Marine band member comment that he could hear sounds from his Apple music catalog that he never noticed before. Hats off to Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RetroD,
You made the right choice! We're glad to hear that you like the sound quality of the Sony AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
My receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver for the money. Easy set up. Good sound quality. Love the media box feature. I would recommend to a friend or family member for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tlady, Awesome! We're glad to hear you like the ease of set up, good sound quality, and overall features of your receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam
- Pros mentioned:Power, Sound quality
Rated 4 out of 5 stars
Decent receiver, a little cryptic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sounding receiver, the menus and setup are a bit confusing. Some stuff needs to be set up from the front panel rather than thru on-screen menus. Makes for a nice surround sound system on a budget. Plenty of power.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Easy to set up and easy to use. Does exactly what is needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quiet, We are glad that you now have an amazing home theater receiver which is exactly what you needed. The STR-DH590 supports all the latest HDR formats (HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Bluetooth, Sound quality
Rated 5 out of 5 stars
Good Quality Affordable Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome affordable receiver for someone looking to upgrade to hdmi inputs without breaking the the bank. Sound quality is excellent also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brandon,
Great! We're glad that you like the HDMI capability and sound quality of the receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Ease of use, Sound quality
Rated 4 out of 5 stars
Sony home theater receiver.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver was easy to set up, and has good quality sound. My only complaint, had to purchase a woofer because the one i had used positive and negative wires vs single mono cord.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeffshomemaintenance, Thank you for the feedback on your experience with your STRDH590 receiver. Good to know you find it easy to set up and you appreciate the sound quality. We appreciate the feedback. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam







