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Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.5 out of 5 stars with 3940 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are impressed with the STRDH590 receiver's excellent sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power. While the receiver boasts numerous features and 4K capability, some users have noted concerns about bass, heat, size, and menu clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,940 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an older model , the Sony was easier to set up and it sounds better . Since all my components are Sony my remote works seamlessly now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Egeezy, We're very pleased to hear you're enjoying the sound quality and ease of use of your STRDH590 receiver. And good to know it works perefectly with all your Sony devices. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver works exceptionally well. The sound is awesome and was eady to setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaymondR, Awesome! You definitely made the right choice with this AV receiver. We're very happy that you easily set up this receiver and you are enjoying its incredible audio quality. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the STR-DH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 3 out of 5 stars

    Lots and lots of confusion. Almost returned it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 5 star product but it's only getting 3 stars because of the incredibly bad user manual. I've seen more people complain about how confused they are by the way the sound fields on the product are implemented. Worse yet, the manual only confounds the confusion. The product comes with many "Sound Fields" ranging from Dolby PLII Movie to weird things like HD-D.C.S. You must select a sound field and this gets us to the heart of the confusion. If you're buying this because you want to hear movies in Dolby Digital or one of the many 5 channel encoding methods, you don't want to select Dolby PLII Movie...you don't want to select any of the available sound fields. You want the unit to sense the movie's encoding method and set itself to that. But you must select a sound field which leads to the confusion. Let's say I select Dolby PLII Movie as my sound field. So what happens when you tune to a station broadcasting in Dolby Digital? By default, the display on the unit scrolls and says that it has sensed Dolby Digital and a DD appears on the front panel. So far so good. But 5 seconds later the display changes to Dolby PLII Movie. Is the unit still decoding in Dolby Digital or is it decoding in Dolby PLII Movie...or is it decoding in a combination of the two. Ugh! The manual makes things worse. There is hardly any mention of Dolby Digital in the manual nor is there are explanation of how the unit decides which decoding method to select. After lots of frustration during which I almost decided to return the unit, I finally figured it out. Almost by accident, I pressed the Display button on the remote and discovered what the unit is actually doing. If you press Display several times, the unit first shows which input is selected (SAT/CATV,etc.) Next it displays briefly which decoding method is in use, but then after a few seconds it displays the selected sound field (Dolby PLII Movie, etc). This is the confusing display because it is showing the selected sound field whether it is being used or not. What's really being used in this example is Dolby Digital and we want the front display to show this as long as it is using this decoding method. If we press Display again, we are shown the volume levels, Finally, and this is key, if we press Display again we are shown the decoding method being used. In this case DD will show up. And DD will now stay on the front display which is what we want. Here's a summary of how the unit actually works. Let's say you select Dolby PLII Movie as your sound field. If we tune to a station broadcasting in Dolby Digital, the unit automatically switches itself to Dolby Digital and displays DD on the front panel. Although we were forced to select Dolby PLII Movie, at this point the unit is not using this sound field. In other words, whenever a 5 channel encoding method is detected, the unit will switch to that regardless of the "sound field" you have selected. Now what happens when we switch to a channel which is not broadcasting in Dolby Digital? Well, now the unit will switch to the selected sound field and will, in this case, decode using Dolby PLII Movie. Nowhere in the manual is this explained. I've seen more people posting that they have no clue how the sound fields work or how to properly select them. SONY needs to hire some people who know how to write user manuals.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngeloG,

      Thank you for the review. We really appreciate the time you took to share so many details about your experience with the AV receiver. If you need further assistance, we're more than happy to help you out. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic with very easy setup! Sounds great in our built in speaker system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Soundman, We are thrilled to hear that you like the sound quality and easy setup for your new Sony home theater receiver. The STRDH590 has all the functionality and features that the STRD665 has. Plus, the STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). You can utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth. Equipped with 4 HDMI inputs and a host of advanced features, this receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Supports all my devices - TV, Satellite, DVD, Xbox and chrome cast. Surround sound is great. Multiple aspects for the sounds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi beatles824, Wow! We're thrilled to hear that the unit works well with all your devices. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 5 out of 5 stars

    Confirmed- Works with Xbox Series X AND 4K HDR10!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for our home theater. This was an upgrade from my Denon AVR E400. With my new Xbox Series X, I needed HDMI ports that would pass-through 4K and support HDR10. This did it! And for only $330. I thought for sure I would need another $600 unit. Easy setup too. To get HDR10 to work with the xbox, I had to go to AMP menu and enable "enhanced" mode. Then I needed to change video setting in xbox menu to push a higher bit signal. Working PERFECTLY!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DJSoOpA,

      Wow! We are so happy to hear our STR-DH590, 5.2 multi-channel AV Receiver suits your needs and expectations! We are also delighted you are satisfied with its affordable price & ease of setup, and it perfectly works with your new Xbox Series X & your current home theater setup.

      Sounds like you’ve upgraded your home entertainment system to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Replacement receiver for my old Kenwood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions well for playing music from an iPod or Cd. Receiver is for FM only, no AM. Adequate power for my speakers and capable of 5 speaker surround sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaveBrookfield,

      Very nice! We are glad that you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    So far, So good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The Bluetooth was easy to connect. The overall output and sound have been excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, We're glad that you like the sound quality and ease of Bluetooth pairing. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Better Than Onkyo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing. It has 4 hdmi inputs and 2 sub outs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuperMom,

      Thank you for the 5-star rating! We're glad to hear that you like the sound quality and HDMI inputs of the AV receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Nice build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set 3 of these up, connected to computers using an optical cable. The sound they produce is clear and they will play loud. I have them paired with Sony bookshelf speakers and a Sony center speaker. I went with this setup in order to have the center dialog for I watch most movies through my computers on a 4k monitor. Of note, I recently added a stand alone sound card (EVGA NuPro)to one of the computers and the clarity/volume available are significantly better compared to the built in computer audio going from the optical out of the sound card into the receiver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the trick

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my aging onkyo av receiver, and it has lived up to the challenge. Good quality sound, plenty of inputs for hdmi speakers and surround.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WiiUSKy1,

      Awesome! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Awesome deal! Awesome product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my 15+ year old 5.1 Sony audio receiver. The old one still works, but it's having issues decoding today's audio standards. I wanted to stick with the same Sony brand, as the last one did its job handsomely, until it became outdated. So, when I saw this early Black Friday deal, I snagged one without hesitation! Got it all set-up, and it works and sounds GREAT! Just as expected! For the current price, I would DEFINITELY recommend this audio receiver to anyone in need of a new(and affordable) piece of audio equipment for their home theater. GRAB ONE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Reciever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver. Required a new receiver to utilize HDMI connections to my new TV. It put everything together. My existing system was/is 5.2-Ch which works fine in my situation. One complaint. I wish all the speaker connections were of the bayonet type. I had to remove the Monster connectors for some of the speaker functions and try to stuff the larger Monster wire into the "pinch" type connections for those speakers. It worked but is much nicer with the higher-end bayonet connectors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer, Thank you for the 5-star rating! You've made an excellent choice! We're delighted to know it works perfectly with your current setup. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Experience the bigger, clearer picture when you upgrade your home cinema setup with the STR-DH590. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about this Sony receiver Great product, the reason I purchase this receiver was to upgrade the Sony receiver I still have For the past twenty years, which still works excellent. Sony has always made good with there products all devices. I tell everyone looking for a receiver go Sony you will not be disappointed. Also I received my delivery as schedule.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Al31, Awesome! Congratulations on your new STRDH590 receiver! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Sounds great with movies and music. Easy to set up and use.Hooked up to Sony speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GinaA, we're glad you are happy with the ease of setup and the sound quality of our product. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Surround vibe.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver. Sony did a great job! Easy setup and great sound. I went with two woofers. Outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Boom,

      We're glad you like the sound quality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for the money. Easy to set up and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ecorpse,

      Thank you for the purchase and we're glad to hear that you like the sound quality and easy to use functions of the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great value receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Easy to set up and pairing with Bluetooth is quite simple. Would recommend it without a doubt.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pw1957,

      We appreciate the recommendation. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great home theater receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home theater receiver. Works very well with my bose speakers. Easy to set up. Powerful sound and great picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Singh,

      Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    great receiver 279.99 at BBuy caught on sale 179.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up .Great sound what you expect for SONY , Very easy to use remote easy speaker zone setup.radio settings what can i say easy!!!!!!

    I would recommend this to a friend