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Customer Ratings & Reviews

$449.99

Customer reviews

Rating 4.5 out of 5 stars with 3912 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the STRDH590 receiver's excellent sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power. While the receiver boasts numerous features and 4K capability, some users have noted concerns about bass, heat, size, and menu clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,912 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were simple and great to follow. No problems at all with item. Great valve! Was able to install with little problems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James57,

      Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 2 out of 5 stars

    Output is fine ... annoying issue on startup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound output is fine. However, I cannot believe that I did not see called out in the reviews I checked before purchase the issue with the receiving requiring you to select the desired input each time it starts. So if you primarily use the receiver with your TV, you will need to use the Sony AV remote to select the input each time you turn the TV on. You can search for this on the sony forums and find the users reporting the same concern. Sony basically advises this is expected functionality and apparently it works better with a Sony TV. So beware of you are looking to pair this receiver with a non -Sony TV. I asked a question about this functionality in this best buy Q/A section a while back and one person suggested buying a $100 all in one remote and program it. You decide how much sense that makes, especially if you primarily use an X1 remote. I posted in the Sony forum a request for an updated firmware to resolve this issue. I will revisit this review if Sony looks to address this concern. See here for the sony forum reporting this issue: https://ap.community.sony.com/s/question/0D50B00004NYJa4/after-turning-on-my-new-sony-strdh590-av-receiver-the-home-menu-comes-up-on-my-tv-i-have-to-press-the-home-button-in-order-for-it-to-disappear-im-searching-for-a-fix-so-i-dont-have-to-dismiss-the-home-screen-on-each-startup?t=1546995982907

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThatGuy, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a Pioneer that failed shortly after a decade of use. I like the settings/features and single interface(hdmi) for everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Futurity, Awesome! You definitely made the right choice! We're glad to hear you're enjoying the features and capabilities of your new STR-DH590 receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really brings out the premium sound from your speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShahR,

      We appreciate the positive feedback. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    returned this for an open box 7.2 channel version

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 10 year old AVR was not compatible with our brand new 55 inch 4K Hisense H8F. Its got great reviews but we returned it and bought the Sony 7.2 version for future flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic receiver, once easily hooked up ,it was amazing. Beats my 30 year old receiver.....of course.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QLED,

      Very nice! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sweet Simple Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect receiver for a simple living room set up. Has the right bells and whistles but not too many to over complicate things.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ejackson5.We are happy that you now have a perfect receiver for your living room setup. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. We appreciate your feedback. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Amplifier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amp works great. Even with the crapy internet service my rural Texas town offers. The blue tooth is accurate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IPadPro,

      Thank you for the 5-star rating and we are glad you like the Bluetooth function of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great value in a basic receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony had always put out great product. This unit for the money is excellent. Doesn't do everything that an AV receiver can do, but the features that are on the unit work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great 5.1 Home Theater receiver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and sounds great. Everything you need in a surround sound receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Soundmixer117,

      Thank you for the 5-star rating and we're glad you like the sound quality and had an easy time setting up the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    New Sony receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new receiver works perfectly as advertised and has integrated wonderfully with my new Sony OLED tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricTheRed,

      We appreciate the 5-star rating! We're glad the AV receiver works well with your Sony TV. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    2 steps forward, 1 step back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 20 year comparable Sony receiver. While it is definitely a leap forward in the included tech, it is also a step back in certain less important/in demand areas. Things I had on the old one that are now gone include AM tuner, front facing USB port, front facing RCA connectors, inputs for a second set of primary speakers. Basically things I barely or never used. Still would have liked to have an AM tuner for sports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuperDad,

      Thank you for the review and we're glad you like the features of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an existing Sony receiver with this one that was very similar. It works great and am happy with the sound and quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff,

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An Excellent Home Theater

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this new Home Theater. Pleanty of power and it produces a nice sound. Easy to set up and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark,

      Awesome! Thank you for the 5-star rating. With STRDH590 5.2 multi-channel AV receiver, the combination of superior video quality and great sound will improve your home theater experience. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    thinking of returning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my in ceiling dont proprly work in this product. i dnt know if its the wrong setting of my tv or receiver settings. my 4 speakers will work if u used bluetooth but when i use utube only 2 speakers will work. i called sony technical support they said i have to change tv settings. it is inconsistent though coz there are movies that the 4 speakers will work but there are alson some that dont..

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewbieUser,

      We're sorry to hear that. Please allow us to help you and turn this into a better experience. There might be a problem with your TV sound settings. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent surround receiver! It was easy to set up and we love the sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi drumdude,

      Very nice! We're glad you love the sound quality and had an easy time setting up the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Good Workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony - 725W 5.2-Ch. Hi-Res 4K Ultra HD A/V Home Theater Receiver has worked flawlessly. It was easy to set up and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ap44,

      Thank you for the 5-star rating! We are glad that you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony shopper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat sound and range. love SONY products they always are THE BEST.. Great price and sound for the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RowBair,

      We're glad you like the sound quality and price of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver for our home theatre setup. Installation was super simple and it gets the job done without a crazy price tag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Meme, we're glad you like our product. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to set up and connect. It is simple and following the directions you can solve any problem you encounter.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vine, That's great! We're glad to hear you find it very easy to set up and connect. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US