Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$498.00
Save $51.99
The comparable value is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 2342 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,342 reviews
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver has all the features I need and has great performance. It is extremely easy to use and has so many tweak options to perfect the sound to your room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi edubyajay, We appreciate your feedback and we're thrilled to hear that you like the features and performance of your receiver. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great Atmos & DTS X Receiver!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver! Takes some tinkering, but overall, love it. Plus you can not beat the price. Prices of receivers have dramatically jumped up in price, so this is great starting point. It's Atmos & DTS x capable The menus can be a but challenging, but you will get the hang of it. Definitely recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi richardsonadm, Awesome! Glad to hear that you are happy with your purchase and for your recommendation! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Carl Sony_US

  • Rated 5 out of 5 stars

    Easy to use sounds great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Sounds great. Able to connect all devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Tanya!

      That's awesome! We are happy to hear your feedback. Thank you for choosing Sony!

      Regards,

      Vincent Sony_US

  • Rated 5 out of 5 stars

    Powerful & affordable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome amount of power, easy to set up, affordable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickC,

      Thanks for the positive feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 3 out of 5 stars

    More Power

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great sounding reciever.No way near loud enough.I have 2 Polk 55 S Towers speakers and as soon as you get a decent volume unit shuts off and goes into protect mode.Again, great sound, but totally dis satisfied with inadequate volume.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StJimmy, Thank you for the feedback on your experience with your STRDH790. We're glad you like the great sound quality of your new receiver. If “PROTECT” appears on the display panel, we recommend following the troubleshooting steps on this link:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00188658

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony - 7.2-Ch. with Dolby Atmos 4K Ultra HD A/V Ho

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it's a great receiver good sound over all very easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SONY Home theater receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older SONY receiver . New one seemed easier to hook up but miss the 120v plug on back . Can't seem to run TV without the surround sound on . Should have had another HTML plug for by passing receiver . Also have to exit speaker set up every time i turn TV on !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and figure out. Sounds great! Recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Iggybu,

      Thank you for the recommendation! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Good sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound. Easy to set up adding the wires

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Storm,

      Thanks for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    REPLACE OLDER RECEIVER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE ALL THE HDMI HOOK UP, GREAT SOUND HAVE IT HOOK UP TO 7 SPEAKERS .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking receiver

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect Fantastic Sound Lightweight Adaptive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi terry, That's great! Good to know that you appreciate the overall quality of your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    Buy it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues with this model. Ended up buying one for my in laws outdoor patio and it also works amazingly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenA,

      Thank you for the 5-star rating and we're glad to hear that you like your new Sony AV receiver. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great receiver for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re getting into buying av equipment this is a good stepping stone. Bought this for the 4K hdr pass through and works great. I was able to set this up as a 5.2.2 Atmos. No issues with sound or video dropping. I have my ps4 pro, Apple TV 4K and Sony 4K Blu Ray player connected and switching between them is seen less with the dedicated buttons on remote for each input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a while now and have no issues to report. The receiver works perfectly and has every feature I need the Atmos specifically is a game changer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianB, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great budget home theater system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good/ Potentially a game changer for my Ultrashort throw projector. Smallish room, speakers are the key.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for the Buck

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it Dolby Atmos at an affordable price. The sound quality is excellent placed in my family room. My home is o er 100yrs old so its not the most acousticly created room yet we get fantastic sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi elliott78212,

      That's awesome! We're glad to hear that you love the Dolby Atmos, price point and sound quality of the AV receiver for your family room. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony 7.2 Receiver replacing 13 year old Sony 7.1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 7.2 receiver to replace our old Sony 7.1 was very easy to setup and use. We are now enjoying what we missed when it was determined that our front and rear speakers had failed in our older system. Double checked that the speakers were good before purchasing the Sony 7.2.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryJ,

      Very nice! We're glad the AV receiver works well with your set up. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Careful with open box purchases

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power cable was broken and I didnt notice until it was too late, I had to mickey mouse the cable for it to work. Other than that it was fine just check everything in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, lots of options sounds awesome, great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Receiver for the average Home Entertainment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup but connections options could be better. Banana plugs for only the front speakers which could make it difficult for wires bigger than 14 guage. Sound is good but compared to my old Onykyo without 4K it was subpar. Seems to connect with other devices better and easier to operate changes and the remote.

    I would recommend this to a friend