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Customer reviews

Rating 4.5 out of 5 stars with 2342 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,342 reviews
  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver is easy to operate and does. What it is supposed to do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barb,

      Very nice! We're glad to hear that you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony and enjoy your AV receiver!

      -David Sony_US

  • Rated 5 out of 5 stars

    sony av receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pros: 7.2 channel. easy to use remote control and great sound quality cons: no wifi, limited hdmi ports

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi geek45,

      Thank you for the review. We're glad you like the 7.2 channel, remote control and sound quality of the AV receiver. We recommend our STR-DN1080 if you want wifi capability and more HDMI ports. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the in-laws to replace their very old receiver. Easy to use and setup, only drawback is no streaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZacW,

      Thank you for the feedback and we're glad you like the speaker. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Sounds great, difficult setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver is nice and looks and sounds great. I had some difficulty with the auto setup but eventually got it going. Bluetooth feature is awesome for playing music from your phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misleading Wattage Rating

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver has many things going for it. EARC support, Dolby atmos and vision support, assignable terminals, etc, however I believe the spec of 145w can trick people into thinking they’re getting more than reality. Let me explain Sony rates this receiver 145 W (6 ohms, 1 kHz, 1ch THD 0.9%). A couple things to note, this receiver does NOT support 4ohm, so if you need that look elsewhere. Secondly, while most brands include a rating for their receivers based on 8ohm, 20hz, 2 channel driven, Sony only gives its rating at 6ohms impedance, 1kHz starting frequency, and 1 channel driven. What this means is if you intend to use this as a 7 channel system, at 6 ohms, the maximum theoretical watts per channel you can expect is 20 watts per channel. Expect less if you use 8 ohm speakers. Not to mention that 1kHz starting frequency will yield higher wattage results, so also expect less if you have things going down to 20Hz. This receiver is also passively cooled and will throttle itself <5 watts under heavy loads. The distortion level THD (Total harmonic distortion), is also quite high. 0.5% is considered great, but Sony is rating this at 0.9%. This is worrisome for loud music listening. I would suggest not going beyond volume 60 for this reason. Enough with the rating, what about the experience setting up and using the receiver? The setup is fairly straight forward, although it is disappointing to see Sony still using push pin speaker terminals on the latter 5 channels, but it isn’t a huge deal. Getting through the setup screen is fairly easy, and it does come with a calibration microphone that gives a simple measurement of speaker level and distance. Other brands have better and more advanced calibration methods, but this one gets the job done. My biggest gripe is the microphone itself. In the two years I’ve owned this receiver, I’ve had to replace the microphone 3 times, as it breaks very easily. It will look fine, but the receiver will refuse to accept the input, so I’d suggest being very delicate if you get this receiver. The rest of the setup is pretty straight forward, nothing to complain about. My next complaint comes with the GUI of this receiver. It only provides you with basic adjustments. If you want to adjust every setting, you will have to use the receiver screen, which is pretty disappointing looking at other manufacturers that have moved away from that style of configuration to complete onscreen controls. In 2022, I would not recommend this product. For the price, the competition delivers higher wattage per channel, less harmonic distortion, HDMI 2.1 support, full onscreen control, and a much better calibration system.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lightrodsilver,

      Thanks for the feedback and we understand your concern. When matching speakers and Audio/Video (A/V) receivers, the ohm rating of the speaker should be equal to or greater than the ohm rating of the receiver to avoid a risk of hardware damage. Any speakers that feature bare wire connection will work to this receiver, as long as their impedances are from 6 to 16 ohms.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product simply because it was the most affordable 7-channel receiver when I bought it. Nothing fancy, but gets the job done.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shtetle,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great, Affordable Home Theater Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony Home Theater receiver that I now own. The first was purchased more than 5+ years ago. I've been so happy with the first one, that I knew I definitely wanted to get a Sony again for my second one. I have this Sony Receiver paired with my Sony 75" 4K Android TV, and it all just works wonderfully together. I also have a Nvidia Shield connected to this receiver, as well as a Sony Blu Ray Player. The receiver handles switching between the different sources with ease, and selects the proper audio formats, so as to provide the best sound experience possible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Budget Receiver

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I paid for. Not the most powerful receiver. Lower end power, average quality. Know what you are getting for the money and you won't be disappointed. I am not disappointed. It gets the job done for me. Nice display, easy to use, boring remote, average performance. Sony has upheld their end of the deal and I got the receiver I expected to get for the money I spent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tyler,

      Thank you for the feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Pioneer STR-DH790

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this receiver. And for the price its welll worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannieO,

      Thank you for the purchase! We're glad to hear that you like the price point of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Solid machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid machine. Covers wide sound area nicely with the 7.2.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WRJR,

      We appreciate the 5-star rating and we're glad to hear that you like the sound quality of the AV receiver. Our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony and have a great day!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the blue tooth feature to play music from your phone. Each channel has plenty of power and sounds theater quality even with old speakers from the 90s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Niah, We're very happy to hear you're enjoying the sound quality and Bluetooth feature of your STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for sharing your feedback. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a good budget surround sound system and this unit is perfect. So much better than my previous system. We have been thoroughly enjoying the added realism it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my homework and wanted this Sony for a guess room. I'm very happy with it, as well the service I received from Bestbuy - Salem, Or.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Againhappy,

      We are glad you are happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver. Excellent price. Superior assistance in the store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CDconnection,

      That's awesome! We're glad to hear you had a great experience with our customer service and like the price point of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David sony-global

  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this and purchased it because it had eArc support at a very reasonable price. I’m enjoying this with my new PS5 and my Samsung QLED.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dree,

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    In the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this receiver Run with sony ATMOS speakers and Cambridge audio minx 12 and cannot believe the sound. Better than the movies!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Asn12,

      We are glad you're happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony receiver does the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Receiver does everything I expected. It was a great value too. Works well for movies and streaming music to my Klipsch speaker system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyOledTV,

      Thanks for the positive feedback! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Theater Room Tuner

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Tuner for the home theater. I love this Tuner because of the Connections and the ease to set up a surround sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Delivery, we're glad you love the ease of setup and the tuner of our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great receiver for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get it adjusted correctly, sounds great. Don't use the auto settings. Do a bit of research and manually set the speakers up yourself and you'll do great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound at the a level of greatness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my receiver and this was a good choice. Easy to set up. Best surround sound I've experienced in my home. Great value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SiliconPilot, We are thrilled to hear that you experienced the best surround sound with your new Sony receiver. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object-based audio decoding. Plus, you can enjoy superior picture quality to match with a 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time!  Enjoy!- Vincent Sony_US