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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2342 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,342 reviews
  • Rated 1 out of 5 stars

    Not reliable.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit has been clipping for a month now as if it was overheating. I is not. I've had it only about 7 months and run my hand when it clips. Warm yes but not hot. And, just a heads up, the on-screen menu when you use a monitor to set-up is horrible compared to other AVR units. I think I will go back to a different brand if this is out of warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for outdoors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding speakers. I placed them around my backyard. Perfect for outdoors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thomas, we're glad you are enjoying our product in your backyard. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object-based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up and easy To operate and switch between TV, DVR, radio and so forth and I like the volume control as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great sound. So much better sound than my previous receiver. Great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Richar,

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony and enjoy your AV receiver!
      David Sony_US

  • Rated 5 out of 5 stars

    Best in 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K A/V Home Theater. Superb quality. You can never go wrong with Sony. A++ product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LGTV,

      Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Hurray!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stereo does exactly what we needed for our new sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great I have lot of things to lean about it, but it is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jossh,

      Thank you for the 5-star rating! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great Receiver for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hook up and install. Especially with other Sony components. Would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Randi,

      Awesome! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    My new home theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! You can hear the words perfectly! Worth every penny!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hometheater,

      We're very happy to hear you like the sound quality of the AV receiver. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Sony receiver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver a lot of funtions love the wi fi and sound is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi eric23, we're glad you love the wifi feature and sound quality of our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony receiver 790

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sony receiver is a huge improvement from my Pioneer unit. Dolby Atmos is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frankie,

      We are happy that you love it! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great home theater receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be great home theater Receiver in this price range. It supports audio system till 7.2 .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the Atmos soundsystem is so realistic in sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jody, Amazing! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. We're thrilled to hear it works great and you like overall sound quality of the receiver. Glad to know your investment is worth it. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Easy set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and easy to set up still learning all the cool things it does but so far has exceeded Ed my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase, the receiver has good features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Copaneco0022, We are glad to hear that you are very happy with your Sony AV home receiver. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time!  Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Works well with my speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good solution for my bedroom Definitive speakers and this does the job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jess,

      We are glad that you're happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great sound and simple hook up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my receiver thanks to a power surge. This unit sounds fantastic as is really simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice surround

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, and great sound. Compatible with my already installed speakers. Replaces ONKYO that died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes the sound go boom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matched my new Sony TV perfectly. I bought new Atmos speakers and it paired wonderfully!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joshsdad,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great price/features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good receiver. Easy set up and great for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rudy,

      Fantastic! We are really thrilled that you are happy and satisfied with the amazing features, ease of setup, reasonable price, and superb performance of your new STR-DH790.

      This 7.2ch Home Theater AV Receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US