Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 10101584
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Good product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good receiver, although it cannot do 4k at 120hz for Xbox or PS5. Have to have direct connection from consoles to TV then TV to receiver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SuhDudeBrah, we're glad you like our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl
Sony 7.2 receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with my purchase, especially the price. Thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinW, We're glad that you are pleased with your purchase. Thank you for choosing Sony. Erin
New
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product very good product easy install the best. Thank you so much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MassielS, We're very grateful for this positive feedback! Good to know you appreciate the ease of setup and installation of your new Sony STRDH790. Thanks for choosing Sony! -Sam
Great receiver.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned many Sony products over the years. So when I bought my 65 inch Sony TV it was a no brainier to upgrade my old Sony receiver to this one. I needed the ACR capability for a better hook up and sound.
I would recommend this to a friendVery basic receiver perfect for general home use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic receiver perfect for general home use. Nothing special or concerning at all. No network connectivity is a bummer but it's not supposed to be included and you get what you pay for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IamDavid,
Thanks for the feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
AV Reciever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice addition to our home theater system fits perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaH, We’re glad you like the receiver! Thank you for choosing Sony! Erin
Best product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best streaming device the best in the market I recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorJ, We're glad that you are satisfied with your purchase. We appreciate your feedback and thank you for choosing Sony. Erin
Great set up
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver is perfect for what we needed. We had to get new set up. With this we have the ability to add more down the road. Bluetooth is great. Only issues was trying to balance the sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ninjamama,
Thanks for the feedback. Balancing the sound is very important.Check that the speakers and device are connected correctly and securely.Adjust the sound level parameters using [Level] in the [Speaker Setting] menu. If you need further assistance, you can go to our online chat support.
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Regards,
David
Inconsistent On Off USB operation with Sony TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver works ok but does not coordinate well with Sony TV. Receiver over USB is to turn on automatically when TV is turned on. Sometimes works but most of the time does not turn on or turns on in wrong setting (should be in setting last used). Most of the time it does work right to turn off when TV is turned off. Setup menus could be better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MaryH,
Thank you for the review. We need more details regarding your concern. For now, try to power reset the unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on.
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Good receiver that lacks in features for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good sounding receiver, for sure. But I found other receivers fr Yamaha and Denon that were about the same price with more features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crutch,
Thanks for the feedback. We will surely take note of this feedback as it helps us improve our products/services. Thanks for sharing your review.
Regards,
David
Good receiver just got a bad one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up taking it back everything worked but I was getting some image problems turned out to be the receiver so I upgraded to the Sony 1080 instead and I am completely happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ibgood34, we're sorry to hear that you had returned your SONY unit. Thank you for still choosing SONY. We have our support team that always happy to assist if you ever need help. You may email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thank you for trusting SONY. ~Earl
Excellent Receiver!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Sony to replace my old Pioneer receiver. I am very pleased with this receiver. Does everything it needs to do, plus has easy setup menu, for fine tuning all your channels. I would recommend this!!
I would recommend this to a friendVery annoying
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably returning this next week. When turned on, the receiver changes my TV input to my firestick, not the cable box hooked up to the receiver. Until I unplugged it, it turned on the bluray every time and continued to switch back to it. The sound is good but the unit is the most irritating piece of equipment I've ever owned. Going to play with it this weekend but if I can't figure out to stop all the switching it's going back
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Crimsonrick,
We are sorry to hear what happen with your AV receiver. We recommend connecting the AV receiver to your television via HDMI ARC connection. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Sony rocks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for the receiver I just had! Worked well out box.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rodney, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
Sony Recievee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds great but have could have more updated features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonybravia, We're glad that you like the sound quality. We appreciate your feedback and thank you for choosing Sony. Erin
Easy, Convenient to Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaints are the FM reception is poor where my old Yamaha receiver was great and the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cat70,
Thank you for the review and we're glad to hear that you like your new Sony AV receiver. Please check this article on how to resolve your reception issue.
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00023421
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!
-David
Seems ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have now been able to resolve the audio issue I have. Rear speakers won’t come on. While streaming, I lose all sound and must use speakers from tv? Don’t know how to correct Frustrating,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tommy, We regret to hear about this. Let's try to isolate the issue by following the troubleshooting steps on this link: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00024901
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Great for use on passive sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have an active sound bar, this isn’t the product for you since it’s typically designed to be an all-in-one system. Works well with a passive system that requires a receiver to help balance the sound output.
I would recommend this to a friendGreat Future Proof Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great receiver that we invested in for our living room. We plan to steadily upgrade the number of channels over time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kirk,
You made the right choice! We're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Nice product but could use improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite having hmdi connection that is supposed to sync with TV, I have to turn it on multiple times in order to hear sound. I hope it isn't a defect and gets worse over time. I would prefer the display to remain lit, but it is only brief. The setup is overly complex, but once you get it dialed in it sounds nice.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Youngolddude, Thank you for the feedback on your experience with your STRDH790. While we're glad you like the sound quality, we regret to hear you're having an issue syncing it with the TV. To resolve this issue, please follow the troubleshooting steps on this link: https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001559233.html
At Sony, we are always looking to improve our product quality and features. We have noted your input about the display panel not having backlight all the time and will be sure to forward this feedback to the appropriate department.
For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US who would be glad to help.
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam