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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2342 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,342 reviews
  • Rated 5 out of 5 stars

    SONY 7.2 WITH DOLBY ATMOS 4K ULTRA HD A/V RECEIVER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SONY 7.2 WITH DOLBY ATMOS 4K ULTRA HD A/V HOME THEATER RECEIVER IS EXCELLENT. WORKING VERY WELL WITH THE NEW SONY TV. LOVE THE BLUE TOOTH ABILITY TOO.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SONY4KANDROIDTV,

      We are glad to hear you like the Bluetooth function of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this device. I’m especially enjoying the strength of it’s blue tooth receivers. I can be anywhere in a large house and my phone can still connect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EbonyEagle,

      We are glad you like the Bluetooth function of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Your feedback about the user interface (UI) is greatly appreciated.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony receiver great buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver was replaced by this Sony Bluetooth receiver. This one has more than what I needed to play my fire stick on. Works great and I got an excellent deal at the store. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Works with Dolby vision Only gripe is that it unfortunately doesn’t allow for banana plugs on all speaker outputs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Russguy,

      We appreciate the 5-star rating! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Very good receiver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this av receiver, it was time to update from my previous Sony and I love how it can take two subwoofers, I recommend this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chingon,

      We are glad you love the performance of the television. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! We appreciate the recommendation and thank you for supporting Sony.

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Solid Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver for the money. My only issue with it is that not all of the speaker connections support banana plugs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Masco81,

      Thank you for the feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this unit for almost a month. Things are looking good so far. I would say that it would be a good idea to purchase a universal remote to control all of your devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4th receiver we used at my moms restaurant, but this one actually powered all my speakers including the ones outside unlike the onkyo 7.1 ch one. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LilC, Awesome! We're very happy to hear that this unit works perfectly with your speakers! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 4 out of 5 stars

    A

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and made it very convenient to do business but I have found that the knowledge of electronics, at least stereo receivers was limited.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaaaaaaaa,

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony A/V receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I’m so pleased with my purchase of this A/V receiver I will recommend this to my friends and family. Thanks again!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigrio,

      We appreciate the recommendation! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony A/V receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product made my home theater upgrade complete.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasR, Excellent choice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Carl Sony_US

  • Rated 3 out of 5 stars

    Not that great, gets faulty over time.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product until about a year later, we started having issues with the audio cutting out, I wanted to blame my TV until I realized that restarting the AVR would fix the issue, now we are having issues with the volume not being correct, and random turn offs and it clicks LOUD when it powers on. The menu and navigation is also not very great. I wouldn't really recommend this, even at a cheap price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheShadow208,

      We're sorry to hear that. To isolate the issue, we recommend rewiring the speakers and resetting the unit to factory default settings. Here's on how to.

      https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001553283.html?search=reset

      Hope this helps,
      David Sony_US

  • Rated 5 out of 5 stars

    Great budget Atmos receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget atmos receiver. I traded up to this from the model just below that was 5.1. Spend the extra few bucks on this if you’re in the fence.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phil, thank you for upgrading to your new Sony AV receiver! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service and knowledgeable staff.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarrenaR,
      Awesome! We're glad to hear your enjoyable shopping experience. Your STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    Good entry level reciever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry level atmos reciever. Paired well with 5.1 klipsch speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quickman, we're glad you like our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Tech help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround sound didn’t work right and the Tech showed us how to change so that we had it like we wanted. The tech was great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toots,

      We're glad you had a great experience with your customer service. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Best receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio receivers is nice don't need to hookup your xbox behind it most TV just use ark

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, Jose!

      We are truly happy to know your satisfaction with the STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Good receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had more then 2 banana clip inputs. Overall very good reciever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Good, we're glad you like our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object-based audio decoding. Plus, you can enjoy superior picture quality to match with a 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.

      Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Very Good Receiver - Which Could Be Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good receiver that performs well. Underimpressive controls and interface.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerenceS,

      We appreciate the positive feedback and we're glad to hear that you like the performance of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver that does what it’s supposed to do. Works great with Bluetooth and connects perfectly with TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alexander,

      Thank you for the positive feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US