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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2342 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,342 reviews
  • Rated 5 out of 5 stars

    Sony 7.2 receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 7.2 145 W per channel is a fantastic receiver seriously underrated. A terrific value for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marzille,

      Awesome! We're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    Mis - represented. By NO Means "like new"!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Badly mis-represented. Open Box - described as "like new" it was missing both the calibration mic. and the remote. The box that it came in was beat to pieces and had no fewer than three prior mailing stickers on it. Indicating it had been sent out and refused multiple times. There was even a note on the box stating "missing remote". I will never again purchase an open box item from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is great but we had to excahnge it for new one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmadB, While we are glad to hear that you are happy with the performance of your STRDH790, it is sad that you had to have it replaced. We hope that you get a better experience this time.

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Reciever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the receiver, works well with all my devices at home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenny,

      Very nice! We're glad to hear that you love it and your devices works well with the AV receiver. Our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    GREAT RECEIVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a sony receiver before and couldn't get the 4k passthrough to work. With a lot of work I got this one to work. The only downside to this is setting it up, not very simple.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi juanj, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your honest review. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect addition to my family room but I added the 85 inch smart TV too. I’ve got it pushing seven speakers and a sub woofer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyNerd,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Great sounding reciever. eARC is the way to go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old analog reciever with this new unit and it sounds great. eARC makes hooking everything up easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spendat,

      Very nice upgrade! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony is AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is, has, and will always be one of the top of the line companies. Sadly this didn't pair with the VIZIO TV, but that was due to VIZIO and not SONY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starter for Dolby vision and Dolby Atmos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with my first Sony a/v unit.... Best Buy exchanged it and sent the replacement to my door.... hooked up and working to expectations...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tesasman, Great! We're glad to hear that! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    ok for a start

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value, compact but its hard to set up especially the auto tuning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good. I haven't even used it to its full potential. Everything works smoothly the Bluetooth is seamless. I would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HannaS,

      We are glad to hear you like the Bluetooth of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great surround sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad I went ahead and got the 7.2 receiver so I could 7 speakers and the subwoofer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happycamper,

      Thank you for the 5-star rating! We're glad the AV receiver works well with your speaker. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up great sound would recommend it for anybody is looking for a good amp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a very large room fills the room even at low volume

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oldschool, Perfect! We're very pleased to hear that you're enjoying the room-filling sound this unit delivers even on low volume. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great! Works extremely well, and as expected!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CraigH,

      Awesome! We're glad to hear that the AV receiver works well with your setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Open Box Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved almost $100 off original price with the open box deal! Was only missing the FM Antenna but no biggie. I like using the bluetooth feature on it anyways!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Bluetooth came in handy for Christmas decorating. Easy to set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spyle,

      Awesome! We're glad you like the Bluetooth function of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Sony entertainment system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good system just a bit tricky to maneuver thru the settings. Other thank that it performs well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sk8ndude21,

      Thank you for the review and we're glad you like the unit. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Everything I was looking for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my recieiver and this one had all the features I was looking for. With the latest sound technology from Dolby Atmos 4k Ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bye bye onkyo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always a pioneer guy my whole life. After my pioneer of 13 years finally died I got a good deal on an onkyo because everyone was raving about them. I went through 3 different onkyos in 3 years. They sounded amazing but the reliability was total crap. This song has been AMAZING! The sound is just as good and the onkyo but it’s buILT SOLID! Defiantly a great buy. Don’t hesitate!

    I would recommend this to a friend