Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 10101584
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
14gauge wire
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but shuts off if sound is to high. Ordered some 14gauge wire to see if this solves the problem.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Crostir,
We appreciate your 5-star review of the receiver. We regret to hear that the receiver is turning off by itself during loud volume. If the impedance of any of the speakers is below the rated impedance range indicated on the rear of the home audio device next to the speaker connections, the home audio device may enter the PROTECT mode and turn off automatically. Raising the volume with a low impedance speaker will trigger the protection circuit.
NOTES:
-Replace low impedance (outside of specifications) speakers with the correct impedance to prevent this from occurring (6 ohms to 16 ohms).
-If you continue to use the low impedance (outside of specifications) speakers and you ran the Auto Calibration, check your SPEAKER SETUP and individual speaker LEVEL to reduce any speaker LEVEL with a positive gain to 0.0dB or less.
You may also find this link helpful:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00007161
In case you need further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Receiver Model Number:
Additional Information regarding your experience with the STRDH790.
Thanks so much for choosing our Sony STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Sincerely,
-Ralph
Sony Social Support
Very nice product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Really nice quality. My husband loves anything made by Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bunky,
That's very nice to hear! We're glad he likes the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Soundbar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an anniversary gift for my daughter and son in law for anniversary. It’s perfect match with their LG tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mona,
That's awesome! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to upgrade receiver for new TV this one works great and is smaller then our previous one
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Slking, Awesome! Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Carl
Excellent Flexible receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent receiver - was able to add all my new components and installation was a breeze
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Invespac,
Great! We're thrilled that the receiver is perfect for your home entertainment setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!
-Ralph
John
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales associate was quick to greet me and had the knowledge of the equipment I was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mystereo,
Very nice! We are glad you had a great experience with our customer service representative. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Great receiver for a surround sound system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this receiver. Nice design. Functions great! Very pleased with how this receiver handles inputs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Karma,
Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Great Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver is the perfect replacement for my old one that just died. It provides everything you need to hook up multiple accessories and speakers.
I would recommend this to a friendHome
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good receiver. after I bought it I had a problem with my purchase. Best buy made it right. Good store
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan Great! We're glad that you are satisfied purchasing your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony. Erin
Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I. Haven't setup setup yet yet but will send review when I do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulAl,
You made the right choice with the Sony STRDH790! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
We are looking forward to your amazing review. Thanks for choosing Sony!
-Ralph
Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price can’t go wrong Simple set up lots of options on what kind of sound system you are using
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geordie,
We appreciate the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony.
Regards,
David
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, but only having 1 HDMI output zone is limiting. Also only 1 speaker zone. Great for what it offers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElonPJ,
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Thyeis
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver for TV works perfect. We had been looking all over and found it at Best Buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Receiver, we're glad you are enjoying our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl
Sony Master AV Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this product. it was as advertised and is a good replacement for the 820 model I previously had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomK! Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Carl
Excellent receiver!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver went above and beyond my expectations in my first dive into home theater. Just remember to update the firmware via PC.
I would recommend this to a friendIncredible sound and features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my outdated Kenwood surround sound receiver that does not have the 4K, UHD and Dolby Vision.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gilbert,
Thanks so much for choosing our STR-DH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Regards,
David
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace our Marantz and can't tell a major difference between the two! We are loving it so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mjw321,
Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Regards,
David
AV Receiver and installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with our smart tv. The total tech guys set it up and we’re awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Enthusiasticbuyer,
We appreciate the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Reliable product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Sony receiver it is replacing a receiver that worked fine but was over 15 years old and want one with Bluetooth technology.
I would recommend this to a friendExcellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I bought it open box without a remote, however I purchased one on Amazon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ddrum,
Very nice! We're glad the AV receiver works well. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David