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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2343 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,343 reviews
  • Rated 5 out of 5 stars

    Very powerful and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and easy to use. Great sound and no frills makes this unit a great experience for those who are on a budget.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pchoustontx,

      We are glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Very Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear sound, paired with Sony TV so setup was seamless. Very good value for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HittR,

      Thank you the positive feedback. We're glad you like the sound quality and value of the unit. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Incredible receiver for that price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets be honest. I wanted a receiver in the 2k to 3k cost arena to try and check off all the boxes of everything I needed in a receiver. Then I saw this Sony and low and behold, although it didn't check off all the boxes, it covered most of them and at a price that is so inexpensive that you really can't believe it. Very impressed with it all of its inputs i.e. Cable, Roku, Blue Ray and PS4 for the kids. I reconfigured my speakers for Dolby Atmos and voila, its a fantastic surround sound system. Incredibly impressed!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaptDBThiefoftheSea, That's great! We're very happy to hear you're enjoying the overall features of your new STRDH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    Bang for your buck Atmos

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this as a temporary solution to power a 5.1.2 system until I saved up for a separate AV preamp, power amp set up. I am using all SVS prime speakers with Yamaha in ceiling speakers for the height channels. This little AVR powers this set up beautifully and is controlled by any remote I turn the TV on with. My only quibble is the setup interface is a bit clunky and out dated looking. At high volumes it runs a bit hot so I purchased an AC infinity fan.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aperez301, Thank you for purchasing the STRDH790! We're glad to hear it works perfectly with your speakers. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Basic Dolby Atmos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best basic Dolby Atmos receiver available. (Gets the job done if you are looking for an awesome surround sound experience.)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Exercise06,

      Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 1 out of 5 stars

    Good Feature Set - Cheap Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this receiver for just over two years. Great connectivity. Easy to use menu. Front display crapped out and when i sent it in, they couldnt get it to happen (i sent in video evidence kf the display freaking out). So now im out of warranty with a front display i cant read.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeremy,

      We're glad that you like the connectivity and user-friendly functions of the receiver. It's unfortunate that the display panel is not working properly. Make sure you tried the troubleshooting steps on this link to help resolve the issue:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00032089

      If still not resolved, the unit may require service. Please contact our authorized service center for repair options. Please refer to this link:
      https://us.esupport.sony.com/support/s/service?language=en_US&cpint=spt-subfooter_prodrepair

      Hope this helps,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Good quality. Reasonable price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Reasonable price . Very easy to install. Works great. Very happy to buy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Js2159,

      We are glad that you love it! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Simple and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for a Denon home to system that was acting up. This one works. Extremely simple to switch over and better sounding than the Denon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds system. Works well and easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Fabulous! We are extremely pleased to know your satisfaction with the incredible sound quality, ease of setup, and superb performance of the STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thanks so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great receiver for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older Sony receiver that was failing and couldn't be happier. Speaker connections were straight forward for my 5.1 setup. I used banana plugs for the front speakers which was extremely easy. I am not utilizing the Atmos feature right now but that is an option for the future with this receiver. The ARC feature works perfectly with my newer Samsung smart TV. I used the included microphone to automatically set up the speakers and am happy with the settings. Overall I am very happy with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donald, Awesome! We're thrilled to hear you're enjoying the overall features of your new STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver puts out great surround sound and easily integrates with my Sony TV. And with the low price, the value cannot be beat for a 7.2 receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - 7.2-Ch. Dolby Atmos 4K Ultra HD A/V

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. The calibration was easy. Setting the speaker configuration is easy too. The Bluetooth connection a breezy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndyEng,

      We are happy that you love it! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Awesome receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver. Sounds great and has really awesome features. I definetly recommend this receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MovieWatcher34, thank you for the 5-star rating! We're very pleased you like the amazing sound this unit delivers and overall features of your new receiver. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time!  Enjoy!- Sam Sony_US

  • Rated 5 out of 5 stars

    Easy set up and easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took it out the box, connections were easy to make. plug in set up and enjoy. my first 4k receiver and was easy to understand and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit, easy setup and sounds great driving my polk speakers. BT was very nice and easy to use too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      We are glad you like the Bluetooth function of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ought this to replace old receiver that was difficult to use and not 4K. This one is super user friendly and excellent quality with a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for my Bose Lifestyle System, which failed after 13 years. I was able to use the Bose speakers, which worked perfectly with the Sony receiver. I added 2 Sony subwoofers and the Sony Dolby Atmos speakers. Everything connected easily and the sound far surpasses my previous setup. The Sony receiver has matching ports with my newer TV. The Sony equipment is very price competitive and works as advertised.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kerry,

      Very nice upgrade! We're glad you like the AV receiver. Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously owned several more expensive Onkyo receivers and functionally this one matches up while offering the formats I needed. HDMI 2.0 worked well passed 4k/60/HDR it has atmos, dolby surrond upscaling and on and on. Things I would knock about this are the auto calibration not sure why but it was miles off, not an issue for me because I know my speakers crossover and can tune DB myself. Also the menu options for testing speakers are lacking but for the price and features I highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi super, We appreciate the feedback. Good to know you appreciate the overall features of your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    Easy Setup Right Out of the Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup right out of the box. Great sound for my 5.2 speakers sets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 7.2 Home Theatre Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Pioneer receiver went unexpectedly on the blink. I picked the Sony after some research and the features. While the family room that is the main viewing area is only 400 sq. Ft with 10ft ceilings this unit easily fills the space with sound. Adequate inputs and a breeze to set up speaker balance, room size etc. I believe our sound is better than before, Size is compact. Matches virtually any decor. For an inexpensive receiver you will not be disappointed. Sony has a winner with this unit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daddydave2,

      Thanks for sharing your experience with your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony and have a nice day!
      David Sony_US