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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2343 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,343 reviews
  • Rated 5 out of 5 stars

    Excellent Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a die-hard Pioneer guy. After my center channel went out on my 15 yr old Pioneer I needed a new one. I needed a lower profile to fit in my entertainment center. I bought this Sony and I am very happy. It was easy to setup and has great sound in 5.1. I haven't tried the 7.2 yet. It isn't a sound pounding receiver but does put out quality sound. I bought an open box at BB and added the 4 year warranty. I am happy with my choice. I was also looking at the Onkyo but due the the height I bought this one. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 7.2 channel w/ Dolby Atmos 4K Ultra HD A/V

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up easy since I have a Sony Smart TV. Good sound and good value!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffD,

      Thank you for the purchase! We are glad you like the easy setup function and sound quality the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, was able to add dolby atmos to my surround sound and boy do I love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Foolio1247,

      We are glad you love it! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hooked everything up, it was easy, so far the sound is good no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dogmom,

      Thank you for the 5-star rating! We're glad the AV receiver works well. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony 7 channel Amp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality! I hooked up 7 speakers and it rocks out my living room!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent deal if you get a good one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These receivers are powerful enough to drive my tower front speakers with two 8" woofers, 6" midrange, and tweeters, 5 other speakers in a 7.2 setup plus 2 powered subwoofers. My biggest worry was if I'd have enough power to even hear the speakers. LOL! There is enough power to blow you out of the house with smooth no distortion sound. Personally, I don't need some of the extras. My 65 in" Samsung TV has all of the streaming capabilities and with youtube TV, I really don't need anything else. I think these 7.2 Dolby Atmos receivers are coming down in price because the companies plan to string the 9 channel receivers and sell those cheaper than they do presently. Now for the bad news. My receiver always would lock up on the sound calibration test and after 2 weeks, I kept getting error messages concerning the rear surround channel. What a shame, it is a killer unit other than these flaws, so this unit must go back. These are selling like hotcakes everywhere, so somebody is getting good ones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bigmike,

      We are sorry to hear what happen. To isolate the issue, please rewire the speaker wires and try again. We also recommend using speaker wires that are anywhere between 12 to 16 gauge. These are most commonly used for connecting speakers to an amplifier or an Audio/Video (A/V) receiver. We encourage you to make use of our many online resources to help with questions regarding your Sony product.

      https://www.sony.com/electronics/support (Sony Support website)
      https://us.esupport.sony.com/support/s/support-contact?language=en_US (Chat support)

      Happy to help,
      David Sony_US

  • Rated 5 out of 5 stars

    My Reciever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and the quality for the price was good, easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joanynell, Great! We're glad that you like the quality and ease of using your new STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Nice audio video receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was really quick and easy to get all speakers configured. Choose this receiver because of Dolby Atmos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lawlkns, We're thrilled to hear that you find the unit easy to setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    Big Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a small to medium room. Good set up for either 7.2 or 5.2.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi khanartizt,

      Thank you for the positive feedback and we're glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Awesome cinema amp

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cinema amp. Great sound and features. Easy to install and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nicks,

      Very nice! We're glad you appreciate the sound quality and smart features of the unit. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great item for the money. Very easy to set up and compatible with all of our other electronics!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi buglifeee,

      Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Awesome Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good receiver. for a person who does not want to break the bank for an HT setup. Sound great and supports Dolby Atmos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. Top of the list for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frank,

      Thank you for the 5-star rating and we're glad you're satisfied with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    This is the best so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply best receiver works really well and so easy to use I keep it on all the time and never gets hot .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rajeev,

      Thank you for the 5-star rating! Good to hear that the STRDH790 suits your needs. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Back to the basics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a receiver to replace an older moldel. As technology advanced, my previous equipment wasn't sufficient to watch HD streaming videos. Though this one did not have dual zones like my other one, it still gives me the ability to watch movies in surround sound in our living room. The price was reasonable and with my rewards points I saved another $150, so it was a good deal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Movienight,

      Very nice upgrade! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has Dolby atmos and 4K pass through, very good, sounds good!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi soidermanonu,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Always buy Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is replacing my old Sony sound system, I will never buy another brand. The sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reciever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good reciever has good clean sound and has dolby atmos sounds great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yogi86,

      We're glad you like the sound quality of the AV receiver. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Good Value for features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 weeks of use, so far so good. sound quality is good. Auto calibration was ok. It was a little soft on the rear speakers. I'm only running a 5.1 setup so no ATMOS to judge it on. EARC is working well. My Roku manages power on/off and volume control with no issues. I do wish the screen had more info but it will overlay menus on the tv screen for most functions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmDronePilot,

      Thank you for the review and we're glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great reciever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome reciever. Compatible with all my other electronics. Great sound and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, Excellent! We're glad that you like the sound quality and ease of using your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US