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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2343 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,343 reviews
  • Rated 5 out of 5 stars

    Great sound system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome home theater system. It is a very good system no matter what you are listening to. It says 7.2 and has connections for 7.2 but the setup and all information in the system settings does not give you anything for the two subs only the one but that is a minor issue. It is very loud if you want it to be and is clear with no distortion. Great sound system for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello goldeneagle,

      That's very nice to hear! We're glad you like the AV receiver. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Save $$$$ with open box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After changing settings on my PC and DVR I'm finally getting most of the sound that I want out of it. Seems to only go to 80% volume. Also, speaker settings can be confusing with the various speaker setups and locations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyW, We appreciate your feedback. We're glad that you're getting most of the sound that wanted out of it. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Ten channel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound 10 channels, price is ok Works well, its ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent receiver for the holiday price. Even with the online manuel printed, a few features aren't completely clear. I will have to Google some things, but overall it routes the tv signal the way it should. It has a few quirks here and there but nothing big. My theater setup is 5.1.2, using compatible Sony speakers, and it sounds great. Overall, with the holiday price of the complete system, I am happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyCustomer,

      We are happy that you love it! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Easy to set up and sounds greatI put it in my pati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and sounds great. I put it in my patio surround system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeMarLiv123,

      Awesome! We're glad you like the sound quality of the unit. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Good (But Kinda Confusing) Atmos Option

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is nice, but could have used easier to understand instructions for a few key features. I still haven't figured out how to set it up with 2 subwoofers correctly. Setting up the various surround options is easy enough though. The audio modes it has to be on for your surround to work correctly are also a little confusing to understand, especially for anyone that isn't fluent in current home theater tech.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreyFoxPancake,

      Thank you for taking time to review the STRDH790 Receiver. We're glad to know that you like the receiver, we regret to hear that you're having difficulty in setting up your 2 subwoofer to the receiver. Here is the link on how to connect the subwoofer to the receiver http://146.215.230.18/release//Manual_4726905141.pdf. Should you need further assistance, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, Kris Sony_US

  • Rated 4 out of 5 stars

    Such an improvement to my past receiver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and operate once you get accustomed to the features it contains. Good sound to it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and is working so much better then the one I had . Sound is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mitten1,

      We are glad to hear the unit is working fine with your setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony is was Sony always is, nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plenty of power and clean sound for home music listening,great value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mick,

      Awesome! We're glad you like the sound quality of the AV receiver! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great starter receiver for Atmos technology.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Great for someone not looking to spend a lot of money and get Dolby Atmos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DMax4165, That's great! Good to know that you're having a great time using the STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and features for the price. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an open box item for over 30% off and it was in amazing shape,only missing the FM antenna which I most likely would have never used anyway. Some have knocked this item for using spring clips but no big deal for me. It suits all.my surround sound needs, adequate power for me. Even at full price this would have been an extreme bargain. Can't wait to add a pair of elevation speakers to it!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dennis,

      Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    GREAT AVR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD. VERY EASY TO SETUP. SOUNDS GREAT. REALLY GOOD BASS WITH 2 SUBWOOFERS.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bhyltin,

      We are glad to hear you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Awesome one !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony products are always good, this one is the best for the price and it's worth buying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashokjesi,

      We appreciate the positive feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Great receiver for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using an optical cable as a passthrough to my old Sony (non 4k) Volumes were different for every channel/program. Now that is solved. Sound quality is amazing, PS4 is outta this world. Only reason not 5 stars is because you have to press the Sat/Tv button on receiver remote every time you turn the TV on. The menu screen pops up twice every time. I find it highly annoying, my family says it's not a problem. So we are keeping it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love it easy to set up and purchasing experience is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ebert,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    AV receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to use. Good quality sound receiver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bluestar,

      Very nice! We're glad you like the sound quality of the the AV receiver and works well with your setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up. Decent instructions. Plenty of power for my mid size system. Great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ebax,

      Awesome! Thank you for the recommendation! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great receiver for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little receiver for the price. Not many receivers support A/B speakers, HDMI pass thru and 7.2 in this price range... I needed this to run 5.1 surround, set of B speakers and switch HDMI... works great. Some complain about the interface... but you can figure everything out without too much trouble (re-assigning digital inputs and such). The only thing missing for me was a phone input.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffW,

      Thanks for the feedback. Please be assured we take this feedback very seriously and continuously strive to improve our products. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s my first Avr and was super easy to install and configure. I haven’t had any issues with it and it’s been about 4 months since purchase. Coming from soundbar over to this has been game changer!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hello26, Great! We're thrilled to hear that you like the ease of setup. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US