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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2344 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,344 reviews
  • Rated 5 out of 5 stars

    I Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a 20 year old Yamaha receiver for my surround system so this was a really great upgrade for me. I love that it has multiple connections in the back so I can plug all my devices into it as opposed to the TV. It does a pretty good job of turning everything on when I turn the TV on or the Blu-ray and switching to the right connections though there have been a couple of times I had to use the remote to switch it to the right HDMI but that is not the standard. Seems like it was a really good value for the price considering all the modern stuff it has.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FlannelJammies,

      Thank you for the feedback. We're glad to hear that you like the value and price point of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony 7.2 Receiver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 7.2 receiver is fantastic. I purchased it to use with my new Sony 77” OLED TV. I can also connect my IPhone through Bluetooth-Tooth to play music through it from my phone. The sound is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bruce,

      Fabulous!

      We are so happy to hear you are satisfied with the amazing sound quality of our STR-DH790 7.2ch Home Theater AV Receiver- especially when using it with our 77" OLED TV. We are also delighted you are satisfied with the Bluetooth connection function of this receiver.

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this receiver, it’s so simple to use. I have younger kids that are able to operate it with ease. I would recommend this for anyone looking to up their surround sound for a good price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Duabe80,

      That's awesome to hear! We're glad you love the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Affordable 7.2 receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7 channels is definitely the way to go for home theatre movie watching. Rear speakers can be set to rear, atmos, or front B mode. Was impressed with the sound quality ofthe front only surround setting if you only have two speakers. Multi speaker setting good for music listening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up, great sound and picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running 4K Ultra signal to Sony TV, powering a Bose 5.1 system and does great. The Bravia system makes setting up a breeze, simply hook it up, turn on the TV and away you go. sound balancing is easy with included set up mic. Someday, I'll make is 7.1.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi matt, Awesome! Glad to hear it works well with your Sony Bravia TV. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    the best bang for your buck

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second sony receiver that I have owned and cannot complain. this one is even better than my last one....i just love it. i use it to power my home theater system and makes watching top gun so exhilarating. strongly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Misa,

      We appreciate the recommendation! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Great Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big improvement from a much older receiver. I like the sound produced from the speakers in my home theater. My only downfall, is after several attempts to sync the speakers with the microphone, the back speakers are much quieter than I would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, quality good, sounds great, only issue is, when you connect all inputs to amp, and output connections connects to the tv, when you switching tv channels, its very slow, it takes few seconds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First great starter AVR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first AVR and I’m really impressed with this purchase. I have this paired with my Sony PlayStation 5 with 2 Klipsch R-50M bookshelf speakers and geez this combo so far makes my windows rattle. I have no problem with the HDR setup and display like some people stated. Make sure you read the instructions that came with this AVR and you will have no problem with the setup. I can see myself having this AVR for a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trey1209,

      That's good to hear! We're glad the AV receiver works well with your set up. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    great receiver

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this system it is easy to set up and helps keep all my devices sounding great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shan44, We're glad that you like the ease of setup. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great receiver !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time setting up a home audio system, so I went with this receiver since it seemed like the best deal. Well it was extremely easy to setup. I have this hooked up with some Polk audio speakers and subwoofer and it’s amazing. Great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skep, Awesome! We're glad to hear you're enjoying your STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this receiver because we hosted a fight party at our home a week weeks ago. One of the main thing we were looking for was to make sure the receiver was Bluetooth and this one is and the setup and connect to our speakers was pretty easy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No surround sound output issue due to PS4 settings

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get the surround sound to work from PS4 HDMI to receiver to TV via ARC. I worked with tech support and checked all my TV settings, but decided the unit was faulty. I couldn't understand the problem, as it would play noise through the other speakers for calibration. I returned it, and bought the 5.2 unit, tested in store w/ bluetooth, all speaker outputs worked fine. Got the receiver home but still had the same problem. After searching through the PS4 settings, I realized the PS4 default audio output doesn't provide surround sound. You have to change it to Dolby Digital. It still seems a little inconsistent, but for all I know, it is the way the game outputs the audio. Music on Spotify app on PS4 now plays all speakers. At least I know it's not an issue w/ the receiver, so much as the data it's receiving.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi joshmc1,

      We really apprciate your feedback regarding your PS4 and the STRDH790. We will surely take note of this feedback as it helps us improve our products/services.  Thank you for sharing your review.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great bang for buck do all reciever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needing to replace my out dated surround sound in a box 5.1 system. The speakers that I had where adequate, but my old reciever was shot. This thing is perfect 7.1 surround, or a second channel for outside speakers, and blue tooth connection to my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my 1080p receiver to this 4k receiver. Has all the features I need and works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Avengers,

      You made the right choice upgrading to the Sony STRDH790! We're thrilled that you are enjoying the 4K function and amazing features of the receiver. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sweet spot in the Sony A/R heiarchy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my 5.1 yamaha reciever. Added some atmos speakers and greatly improved the overall quality of my Klipsch home theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brett,

      Very nice! We're glad to hear that you're enjoying your new Sony AV receiever. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Difference maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my o!d onkyo receiver and truly brought my 7.1 speaker system to life. I have polk front speakers and martin logan surrounds. Better than expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kool1, Thank you for upgrading to your new Sony STRDH790! Good to know it works perfectly with your speaker setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Sounds good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver for the price. Sounds good. Only issue, is that the sound got quieter over time and now am having to turn the volume up higher to get the same sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeghanO,

      Thank you for the review and we're glad you like the price and sound quality of the AV receiver. We recommend checking the speaker wires connected to the unit. Strip the jacket to 10 mm (13/32 in) at each end of the speaker cables, and then tightly twist the speaker wire strands. Insert the stripped ends of the cables into the terminals.

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Amazing sound and quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new receiver so I stopped in at Best Buy. The selection was very intense to choose from. I ended up purchasing the SONY receiver. This beast is powerful!!!!! I can’t wait to add another amp to this. My neighbors give me compliments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    STR DH790

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect receiver for getting started into home theater set-up. Sound is crisp and loud. Only downside is it does not have internet connectivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MetalZeroOne,

      Awesome! Thank you for the review and we're glad to hear that you like the crisp sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US