Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$548.00
Save $1.99
The comparable value is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 2344 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,344 reviews
  • Rated 5 out of 5 stars

    Newer an better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony AV receiver that worked well but it would not turn on so I needed another. I picked this one because I liked Sony and it was similar. Much easer set up and better radio reception. The wife likes so that’s all that mattered.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Taco, We're glad to hear that you and your wife are enjoying your new STRDH790 receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    New entertainment system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece is part of an entertainment system. It works well, yet I'm still figuring it out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PamelaY, This is great! We're pleased to hear that the receiver works well. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    HD790 needed a new cable for eARC cable to new TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new receiver as new Samsung 75" has a eARC in/out. The sound is great, lots of tuning for all the options. I am using it as 5.1 for now, don't know where to put the +2 side speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreatRoom75,

      Very nice setup! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    sony str dh790

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having trouble getting tv sound with receiver off ,, pass thru

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for cabinet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a shallow depth receiver that could fit in my cabinet while being able to plug cables in. This one fit better than my previous Onkyo and Yamaha units. Only wish it would use banana plug connectors for all speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CBPTLS, Awesome! We're very pleased to hear that the unit fits very well in your cabinet. With this, your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 4 out of 5 stars

    For the money, a good product to achieve 5.1.2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver replaces an older Onkyo model. Set-up wasn’t as intuitive as my Onkyo experience but it was straight forward enough. For the price point, I’m happy with the product as it allows for a 5.1.2Atmos experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TedW,

      Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forward thinking system that can do everything except become a 9.2 channel =P Really, it's been great for me and it has capabilities like eARC, atmos, & dts:x if that's what you're looking for without breaking the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott,

      Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Good Product with Great Sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AV reciever works exactly as the decription said and I couldnt be mor einpressed eith the results.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Evan, amazing! We're glad you like our product! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Perfect for my bedroom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have a Dolby Atmos/DTS X setup in my bedroom and most people say the sound bar is the easiest way. The problem I found was finding a soundbar under $1500 that supported all the audio formats. I purchased this receiver during Audiofest at a great price and with the Sony Core speakers I setup a sweet 5.2.2 bedroom setup that's not too overpowering in my bedroom. The Sony 790 doesn't have all the power or bells and whistles but what I was looking for was Dolby Vision passthrough, multiple HDMI ports, Dolby Atmos and DTS X and it checked off all the boxes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointing. Do not buy this receiver!!!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ‘am not sure what happened to Sony. Once they used to make Quality components. My Sony receiver was running 6 speakers - 7.2 channel surround system, with one powered subwoofer connected to it. After about 5 months it started to overheat and went to protect mode and shut off every minutes. I did some troubleshooting as recommended. Power reset the unit, unplug the unit and wait 30 minutes then plug the device back in and power on. After power reset, disconnect the cables between your TV and the home theater system or home audio system, and then reconnect them. No luck. Finally I contacted Sony Customer service, they just recommend the same troubleshooting procedures, after about 2 hours on the phone with Sony Customer service, I had to send the receiver back for repair..... Sony will NOT replace unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good low end receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price paid. I replaced a blown onyko with this unit and the quality doesn’t come close. For example with my old receiver if you’re watching a movie and horses run by you would hear them start in the front speakers and run right by you to the back speakers. With this unit I get everything up front and background music/voices in the back speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bestbuyreviewer, thanks for choosing and purchasing our product. We're glad you are enjoying your new receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! High quality and easy to set up I highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jafmm, Thank you for the 5-star rating! We're glad that you are satisfied with your purchase. We also appreciate that you'd be recommending this product. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Audio receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for an older pre-wired Bose surround system and it does the job. Definitely worth the purchase. Initial set up was a little confusing but nothing mind boggling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tobias, We are glad that you like your new Sony A/V home theater receiver. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time!  Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    HELPED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update to my fried unit. And got it at a sale price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelC, Awesome! We're glad that you and your friend likes the receiver. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Sony Receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worka well but having trouble getting the speaker balance to work, I keep getting an error message

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PaulK,
      Thank you for purchasing our Sony STRDH790 Receiver. While we're glad that the receiver works well, we're sorry to hear that you are having some issues balancing the speaker audio. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn this into a better experience.

      May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.


      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Marco Sony_US

  • Rated 5 out of 5 stars

    Huge bang for your buck

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy if I need a home theater sound system receiver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DhirB Great! We're pleased to hear that you like the STRDH790. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Does what it’s supposed to

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to. The on screen menu or lack thereof could be better like for instance naming inputs on a screen instead of figure it out on settings on the actual receiver but I absolutely love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rootle1614,

      Awesome! We are glad that you're happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Budget pick.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good entry level receiver. eARC works without issue with my LG CX. I wish the display showed which codec was in use, such as "Dolby True HD" etc. I prefer the Onkyo display in this case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mlmp,

      Very nice! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Good amplifier for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble getting connection to tv to work. If the receiver was off there was no sound or picture on tv. Tried just using one cable between ARC HDMI connection on reciever and ARC HDMI on tv and now it works. Still trying other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This reciever is well made love it. I wish it had a volume limit on the reciever its self if does i cannot figure it out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelissaG,

      Thank you for the 5-star rating and we're glad to hear that you love the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -David Sony_US