Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 10893370
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Decent for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In terms of Receivers this is worth the money. The set up is a little tricky, but that's not it's fault, its just the standard.
I would recommend this to a friendExcellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I bought it open box without a remote, however I purchased one on Amazon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ddrum,
Very nice! We're glad the AV receiver works well. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
AV Receiver and installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with our smart tv. The total tech guys set it up and we’re awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Enthusiasticbuyer,
We appreciate the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open box product is great. It worked perfectly. My only issue was that customer service was not as good at the mesquite Texas location
I would recommend this to a friendGreat shop Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in the shop! Use it with my cellphone on the Bluetooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crusty,
Thank you for the review and we're glad the AV receiver works well. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Keep looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This went back today. I was hesitant about buying a receiver like this and I should have listened. I thought at this price point it would have been better. First, the menu is horribly slow to display on the tv. I know lots of receivers are but this was painful waiting to show up. The Bluetooth connection is horrendous and cuts in and out and quality is awful. If you use the volume keys on the tablet or phone it makes a clicking noise through the music with like micro pauses of sound with the clicks. Video quality could use some improvement. My streaming stick looks better connected to tv then through this. Room correction is just ok. Meh. Nothing to jump for joy over. The connections on the back are way too close together. If your not using banana jacks, good lunch making speaker connections. Not sure if the unit had something wrong but operating temps were off the charts. Even idle over night the next morning was more than warm. Borderline hot maybe. Cant recommend enough to stay away.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jannabana, we are sorry that you're having an issue with your receiver. This is definitely not the experience we want you to have with our premium products. We'd love to help you troubleshoot your problem and turn this into a better experience.
In the meantime, please check the Help Guide for troubleshooting steps to follow.
https://helpguide.sony.net/ha/strdh79/v1/en/index.html
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver is perfect. Hooks up to several speaker and subwoofer for a great sound. Bluetooth is a huge plus as well.
I would recommend this to a friendReview of Sony 790 reciever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good nothing extraordinary but very functional for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Review,
Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!
Regards,
David
Unbelievable value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bad boy is here to save the day. A must have day in and day out, especially for you man cave lovers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cpizzle83,
Awesome! Thank you for the perfect rating. We're glad to know that you are enjoying the STRDH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! - Kris
Decent but not fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver does what it's supposed to do, but not much else. It has very few functions compared to similarly priced equipment by other manufacturers. It would have been nice if it had a pre-amp or multi-room output. Also, the inputs on the rear do not match the names of what they are on the remote or faceplate. The on-screen interface is nothing great either. Just a so-so piece of equipment, but I did get what I paid for.
No, I would not recommend this to a friendNOICE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and seems sturdy hope it lasts a decade :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PrafullP,
Thank you for the purchase and we're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Perfect sound control
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up 3.0 without rear speakers and used optical cable for TV output back to receiver. Very happy with this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Upnorthbuyer, Great! We're thrilled to hear you're happy with your new STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam
Me Charles Byars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good equipment and the installation was done very professionally. Outstanding service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spike, Thank you for sharing such an excellent shopping experience! We're happy to hear it works great and the installation went well. Good to know that you like impressive performance of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver! -Jess
Nice receiver
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good reveiver. Very happy and no idsues with this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian,
That's awesome! We're glad you're happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Don’t buy it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this receiver for a year now . Not to happy with it . I believe in my mind - you make a product you can turn up to ten - well you should able to - welll this one you can’t , it over heats and shuts down .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi UncleEek,
Thank you for the review and we do apologize for the inconvenience. When matching speakers and AV receiver, the ohm rating of the speaker should be equal to or greater than the ohm rating of the receiver to avoid a risk of hardware damage. We recommend connecting wired speakers with a nominal impedance of 6 ohms to 16 ohms. Also, make sure that the AV receiver have proper ventilation to prevent overheating.
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Got this as a gift and am enjoying it
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, Onenine03! We're happy to hear that you are enjoying your new Sony home receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Craig
Easy to setup
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product great price. I love best buy, always have great products and excellent customer service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ramz! Thank you for the 5 star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony. -Carl
Great item easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was easy to set-up and the bluetooth compatibility allows us to play ceiling speakers throughout our home.
I would recommend this to a friendGreat receivrt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works good! Love it! Our other receiver was making load popping noise so we had to replace it. Happy with our purchase.
I would recommend this to a friendgreat receiver
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver, it has worked perfectly. No problem with it after 2 years of use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JT83,
Awesome! We appreciate the positive feedback! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David