Customer Ratings & Reviews
- Model:
- STRDH790
- |
- SKU:
- 6219445
Customer reviews
Rating 4.5 out of 5 stars with 2324 reviews
(2,324 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the STRDH790- 7.2-Ch. receiver for its impressive sound quality, ease of use, and Dolby Atmos capabilities. Many find the price point attractive and appreciate the straightforward setup process. Some users have noted areas for improvement, such as the user interface, remote design, and display visibility, while others have mentioned concerns about overheating.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Dolby atmosCons mentioned:Remote
Rated 4 out of 5 stars
Good basic unit with Dolby Atmos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good basic amplifier, with a good assortment of inputs and outputs, including 5 HDMI, an optical, a coax, and rca jacks. Subwoofer jack is rca. Main L/R speakers are screw terminals; rear, center, and Atmos are push/hold. Will drive bookshelf size speakers nice and clear, but dont expect to fill a large auditorium with sound or drive large Bose speakers. Sound balancing microphone included for optimizing initial speaker (eg 5.1.2) setup. A small, inadequate remote is included, but I use my logitech hub/programmable. All in all, worth the $ if you are into 4k home theater.
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Rated 5 out of 5 stars
What an UPGRADE!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from a old school kenwood 5.1 receiver to this Sony, wow! You could really hear the difference. My wife bought me an Bose surround sound speaker set up but I was running it with the inks receiver. I felt as I wasn’t getting the full potential of the speakers. The receiver delivers that sound quality. This receiver is really easy to set up and to calibrate to maximize the full surround sound. I’m very happy with this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lesqueda,
Amazing! You've made a great choice!
We are really thrilled to hear you're very happy with the exceptional performance and ease of setup of your new STR-DH790 7.2ch Home Theater AV Receiver. We are also delighted that it perfectly works with your Bose surround sound speakers.
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Dolby atmos, Sound quality
Rated 5 out of 5 stars
Nice for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about this reciever. Many nice features for the price. I especially like the onscreen tv display for sll the settings. Sound quality is great, dolby atmos and dolby vision make for watching movies awesome. Difinatly cant go wrong with sony, and would recomment highly as a budget reciever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TazManianDevl,
You made the right choice! We're glad that you like the home menu screen and sound quality of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
very good receiver for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprise with the sony avr . simple to hook up and sounds good have enough power for my set up. very good receiver for the price.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Display
Rated 5 out of 5 stars
Can’t go wrong with a Sony
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony AVR’s are solid for anyone looking for a cheap but powerful unit, the only thing that bothers with with the unit and I believe it’s all of the Sonys is when your display goes black and comes back the receiver shows what channel your on example a black bar shows up at the bottom and it says gaming, the bar stays on for a few seconds, it’s annoying other then that it’s a solid unit
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joey,
Thank you for the feedback and we're sorry about the black bars of the AV receiver. Check the aspect ratio of the program or movie that you're watching. Some programs aren't in full screen when produced. Some movies are in a 21:9 cinema format which will show black bars on the top and bottom when you view them on a widescreen (16:9) TV. Some TVs and other devices don't have the capability to change the aspect ratio of a picture when they receive 720p or 1080i/1080p signals.
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards.
David
- Pros mentioned:Sound qualityCons mentioned:Menu
Rated 5 out of 5 stars
Powerful Clear Audio, Easy Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 7.2 receiver, the menu and configuration is a bit difficult to understand / very basic, but considering the price point its not that bad. Great clear and loud sound on all channels, it integrates with my samsung TV via an eARC HDMI cable so that I can adjust the volume of the receiver with the TV remote! Very convenient! If you buy this receiver make sure you connect it to your TV's eARC/ARC port (if supported)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Felix, we're glad you are enjoying our product. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! ~Earl
- Pros mentioned:Dolby atmos, Sound quality
Rated 5 out of 5 stars
Capable Receiver!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned 2 Sony receivers before this one. Make no exceptions this one is quite capable. Few things that I noticed right away is that the sound it produces is clean, crisp and full. I found that out right away when I heard my center channel speaker. The Dolby Atmos is satisfying. Knowing that this receiver is Dolby Vision ready is a plus. You know you’re going to get excellent build quality, performance and reliability with Sony electronics!
I would recommend this to a friend - Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Sony sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply excellent, makes my video room sound like a movie theater
I would recommend this to a friend - Pros mentioned:Dolby atmos, Price, Sound quality
Rated 5 out of 5 stars
Excellent receiver definitely worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great sounds great definitely worth the money I have it paired with polk audio speakers and subwoofers full 7.2 setup and it's incredible
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Nice replacement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a Onkyo receiver that was about 10 years old, mainly to get use of the 4K connections to 4K output to my projector (replacing the Onkyo 1080p). And finally the CEC power off works!!! It never worked with the Onkyo receiver. Not sure if it just wasn’t compatible or what. I can’t now turn it all on/off and the sound is great and was really easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hankafer,
Very nice upgrade! We're glad you like the sound quality and smart features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Fantastic if it fits your needs.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Here’s the thing, the receiver has a limited feature set, and that has caused some reviewers to rate it poorly. The problem with their view is that this is a budget friendly set, that has very good features for the money. What can you expect from this? Well you can run this in a 5.1.2 configuration for your Dolby Atmos or DTS-X needs, or you can run it in a 7.2 setup for a more immersive experience with a larger stage. You do not get pre amps and only a limited number of the connector support banana plugs. You get a sound tuning Mic that works fairly well with the receiver, and a visual interface for your TV, so you can see your speaker configuration right on screen and tweak the levels for all of them. As for the sound, well I find the entire setup sounds far better than the Bose 900, bass, and rear speaker package. Yet I paid exactly the same price as I would have for the Bose 900 and have far more flexibility with the speakers I purchased in that package. Overall, if you’re looking to build out a decent entry level Atmos setup, this is probably your best option and you will most likely enjoy what it delivers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Realist,
Thank you for the 5-star rating and we're glad you like the overall performance of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Dolby atmos, Sound quality
Rated 4 out of 5 stars
Almost perfect but still best Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great AV receiver, the sound quality you get out is immense. Glad I upgraded to Dolby Atmos, definitely worth it. My only gripe is if I connect my consoles too it I lose HDR and other display features. The still have to go into the TV and have the sound pass through the TV to the receiver. Still works but means two remotes for changing input source.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! You've made a great decision, Benrichards35! Thank you for upgrading to our STR-DH790. We are thrilled to hear you are happy and satisfied with its amazing sound quality, Dolby Atmos feature, and overall performance. We are sorry if you are having a picture issue when connecting your consoles directly to the receiver. While we are not sure what brand/model of consoles you have, you may try following the troubleshooting steps using this article to isolate the problem:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00171719
You may also find the following link helpful:
https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001559237.html
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
In case you need more information or technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Fantastic would recommend to the average consumer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this receiver because my Denon receiver stopped working and I wanted to still use my surround sound while the other receiver was getting repaired. I am not an audiophile. I simply like nice full sound. In comparison to my Denon receiver this unit is much easier to set up, it is much easier to use, it's about 2/3 of the cost. For my small 100 square foot screening room this works perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cooldaddy,
That's very nice to hear! We're glad the AV receiver works well with your setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
easy and great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've just recently gone back to the home audio scene, but didn't want to break the bank. Im currently using this receiver with my new klipsh rpm 600m and 51m, speakers sound amazing with this receiver. This receiver was easy to set up. Im really happy with the purchase. Cant wait to upgrade my speakers to some of the atmos ones to really push this unit and im currently awaiting for my sub.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carmelo,
Thank you for the 5-star rating! We are so pleased that STRDH790 suits your needs. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony and enjoy your AV receiver.
David
- Pros mentioned:Ease of useCons mentioned:User interface
Rated 5 out of 5 stars
Great Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this receiver about a month ago to build an inexpensive Atmos system. This is a "no-frills" receiver as in there's no internet or app support. Most people have that through a media box anyway. That keeps the cost down. As far as performance, I am more than pleased. It just works and works well. It's easy to setup too. The only downside is the outdated user interface. If that's another reason Sony can keep costs low on this unit then it's worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jtrippe,
Thank you for the positive feedback and we are glad you happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Your feedback about the user interface (UI) is greatly appreciated.
Thanks for choosing Sony!
David
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
A solid Atmos 7 channel amp at a good price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and lots of features and overall easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FerrariDave, Great! We're glad that you like the sound quality, features, and ease of setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
- Pros mentioned:Setup, Sound quality
Rated 4 out of 5 stars
Works great with Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went with Sony brand to ensure it would function seamlessly with my Sony x900e, and it seems to do that. On sale for $200, I feel that this was a good deal and fairly future proof. No wifi calling/streaming, just Bluetooth. That is okay for me together. Setup was easy, although I had to set my front speakers to "small" to make sure the output to the subwoofer was sufficient and the sub distance was too far using the auto calibration microphone. I think any receiver expects the user to be a little tech savvy though.
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
Great Unit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good unit and the price is great. I have had three previous models and Sony continues to and features that keep up with new technology. For example, 4K pass through, Atmos and enhanced room correction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ramon, Thank you for your continued trust in Sony products! We're glad you appreciate the 4K pass through, Atmos, and overall features of your Sony STRDH790. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sony Quality as Expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Works well with my Sony Bravia TV and Sony DVD player. Love that I am able to control pretty much everything with just the TV remote and rarely have to use others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FredericksG,
Thank you for the 5-star rating! We're glad to hear that you like the ease of setup and smart features of the AV receiver. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice upgrade for the 4K Smart TV age
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always pleased with Sony products. This was an upgrade to accompany a new 65" Sony Smart TV for the media room. Replaced the similar model receiver that was still running strong after 13 years of service but lacking the sound and video upgrades as well as blue tooth connectivity. The sound quality improvement, especially of dialogue was noticeable immediately. Sale price at Best Buy as well as almost instantaneous in-store pick up notification were greatly appreciated and are consistent with outstanding customer service features of the Frisco, TX store. Thank you Sony. Thank you Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazzman, You've made an excellent choice! We're thrilled to hear you're impressed with the sound quality improvement, clear dialogue, and Bluetooth feature of your new Sony STRDH790. Thank you for upgrading to your new Sony STRDH790 AV receiver! -Sam






