Customer Ratings & Reviews
- Model:
- STRDH790
- |
- SKU:
- 6219445
Customer reviews
Rating 4.5 out of 5 stars with 2348 reviews
(2,348 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
SonyAV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the remote operation and definitely not happy with what Sony calls an instruction booklet. Using the remote to set up the amp is beyond frustrating. Also could not get it coordinated with a 2017 Samsung 4K HDR TV. HDMI (arc) doesn't work. Sound quality is lacking.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AVrich, We regret to hear that you are not happy with the remote of your Sony receiver, the supplied manual and it doesn't work with your TV. We have a support website that you can visit to access the Help Guide, Startup Guide and Operating Instructions for your unit: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/manuals. You can also follow the guide from this page to connect your TV to your receiver: https://www.sony.com/electronics/support/res/manuals/4726/890436b47fd2ffcc4003f34dc5f2592c/47269051M.pdf (24).
We value your input and appreciate your feedback. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Rated 5 out of 5 stars
Works very well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought this to upgrade from his current receiver and it works great!
I would recommend this to a friendRated 5 out of 5 stars
Sony is best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, always love sony. Trusted partner in electronics
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mancaveguy,
We are glad you are happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Your feedback about the user interface (UI) is greatly appreciated.
Thank you for choosing Sony!
David
Rated 4 out of 5 stars
The receiver is very good, easy to operate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't need to many ports or special features. So this receiver fit perfectly for my needs.
I would recommend this to a friendRated 5 out of 5 stars
Sony receiver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver is AMAZING!!! Couldn't be more happier with it!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stacylee,
We are happy that you love it! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony and enjoy your AV receiver!
David
Rated 5 out of 5 stars
great entry level
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say it's a good receiver for the price I paid for it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bcook61488, We're glad to hear you feel that the STRDH790 is worth its price! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony. -Sam
Rated 4 out of 5 stars
Good sound for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the receiver has bluetooth transmit so I can use my bluetooth headphone.
I would recommend this to a friendRated 5 out of 5 stars
Chiefmike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like Sony products and this add up to trust anyway.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chiefmikeaffairs, thank you for your 5 Star rating. We're pleased to hear that you like our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony. Erin
Rated 3 out of 5 stars
FM Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver is only for FM. It is not AM/FM. If the customer needs (or wants) an AM receiver they should not purchase this receiver. We did not realize this when we made the purchase. Otherwise it is an adequate receiver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Froggie,
Thank you for the feedback! We understand your concern. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
did not need
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not need. returned unopened to store. installed used current amp.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi thedud,
Thank you for the 5-star rating. It's good to hear the AV receiver is working well your setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great product from Sony.I have always loved Sony.Thanks!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great,
We are happy you love it! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Rated 5 out of 5 stars
So far So good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have hooked it up to the man cave and enjoyed it since with the movies and sports....
I would recommend this to a friendRated 5 out of 5 stars
nice receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent for out needs! I needed to upgrade my equipment, Sony fit the bill!
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast delivery and easy hookup. Plenty of connections for everything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geoman,
Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Rated 4 out of 5 stars
K
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cool. I like the pure pass thru mode. Decent head unit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yeet,
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony and enjoy your AV receiver!
David
Rated 5 out of 5 stars
Great sound and easy install.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic model but excellent performance. Very happy with purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi padrejose,
We are glad that you're happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Rated 5 out of 5 stars
great reciever.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Integrated well with my home theater. Does everything I need.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dogdoctn,
We are happy that you love it! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Rated 5 out of 5 stars
Great compact receiver!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and compact receiver. Installed as a Home Surround Sys.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Receiver,
Thanks for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Rated 5 out of 5 stars
Great sony receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great home theater receiver with atmos for the price and size.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Techie,
Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right product for budget range. Lacks chrome cast feature
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Akhi We're thrilled to hear you feel that the STRDH790 is worth its price! We appreciate your feedback about the lack of the chromecast feature. We take into consideration all feedback to improve the performance and quality of our products. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony. -Sam






