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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,339 reviews
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. Easy to set up and operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jimmy777,

      Thank you for the 5-star rating! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great Sound! Very good receiver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good receiver, 4k pass-through, no HDR support.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JHKY,

      Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision. Depending on the TV or video equipment, HDR images may not be displayed in HDR mode. Check the video capability and setting of your TV or video equipment. Visit our Sony support website for more information.

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Hdmi and 4k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker sync a little tricky Still haven't gotten it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gage,

      Thank you for reaching us! It might take some time to familiarize with the functions of the AV receiver. This Help Guide explains functions and settings that are not mentioned in the supplied Startup Guide or Operating Instructions. You can search for information in this Help Guide by entering a keyword.

      https://helpguide.sony.net/ha/strdh79/v1/en/index.html

      Hope this helps!
      David Sony_US

  • Rated 5 out of 5 stars

    It is a great starter receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent style very trendy and very good with my oldies Sony tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift, and they loved it. Just what they were looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connects well to tv and oyher components. not the best but value buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box and everything was in the box and worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K HDR passthrough makes this a great receiver at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for a home theater and we are very pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Annoying start up pop ups you have to clear

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well however it constantly has popups you have to remove every time you turn it on. Haven't called Sony yet but suspect there's nothing you can do about it. It is very frustrating!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HighSierra,

      We're sorry to hear what happen with the AV receiver. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to bridge my audio this worked well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fpmad12345678, We're glad to hear that this is what you're looking for in an AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. -Sam Sony_US

  • Rated 3 out of 5 stars

    Minor Problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having trouble getting the speakers set-up and also, when I turn everything off, when I restart everything the SONY information starts coming up. Even after I already have the TV running no problem other than the sound testing of the speakers!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NODisplay,

      We do apologize for the inconvenience. Use the home menu and select perform Easy Setup > choose Sound Effect > choose Speaker Setting. See page 31 from this link for more details.

      https://www.sony.com/electronics/support/res/manuals/4726/890436b47fd2ffcc4003f34dc5f2592c/47269051M.pdf

      Regards,
      Isaiah Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing the processing power is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Bought a 60 inch tv. Good combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is always the best bet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance from Sony as always. Top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an older AV receiver from 20 years ago and this one blows it out of the water! Everything sounds clear and crisp!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adrian, Great! We're glad that you are enjoying the audio quality of your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    awsome home theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is all I buy. Outstanding! I will only replace with another.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 18 months. Keep getting "Protect" error even with nothing connected. My first major sony purchase and not impressed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Surround Sound System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, basic surround received. Can't stream 4K dish channels through it because it complains about the receiver not being HDCP compatible. If I run the HDMI cables direct from dish receiver to TV then 4K streaming channels on Dish work fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RNR5379,

      Thanks for the feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great sound .. solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this reciever.. will definitely buy more products from sony

    I would recommend this to a friend