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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,339 reviews
  • Rated 3 out of 5 stars

    Ok Receiver - Don’t Recommend - Keep Searchinh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The banner function cannot be disabled. Every time the receiver switch to 4K the banner appears. It seems to always appear when it’s functioning. It’s annoying and don’t recommend this product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SHall,

      Thank you for reaching us! We appreciate your time sharing this feedback. You can always check from time to time our support website, we post it as soon as we have an update.

      https://www.sony.com/electronics/support (Sony Support website)

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Working as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a similar product that went bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit just what I needed for my home theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend is a great receiver it really does the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent receiver for sound,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent receiver. Dolby Vision does not work on this and the HDMI passthrough didn’t work as intended. I even called customer support, they claimed it was my cables. It wasn’t. I bought a Yamaha and it worked fine out of the box.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manny, we regret to hear that you are having issues with our STR-DH790 7.2ch Home Theater AV Receiver. We'd love to troubleshoot the issue further to make this a better experience for you. The STRDH790 supports 4k Ultra HD picture quality and Dolby Vision. Please make sure that the signal format is set to "Enhanced" on the receiver and you are using a premium high-speed hdmi cable. If the issue still occurs, please email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Hope to hear from you, Carl Sony_US

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing this is missing is a usb data port.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is a great supplement to any home theater!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is makes a great product. I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for son. Lots of volume. My son loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic receiver , Bluetooth is a nice feature ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent sound product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price great manufacture great product need I say more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, but I wish it had an S-video day input.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great reciever great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new tech. Have not finished building my speaker configuration, so i havent put it to its full potential

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike244850, You've made an excellent choice! We're glad to hear you love your new Sony STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a bit of space but works great with all my speakers and it's an elegant black color. So far no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YenyF,

      Thank you for the purchase and 5-star rating! We're glad to hear the AV receiver works well with your setup. Our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased to go with a sound system that we already had. It works great with the system. Good value for a receiver. Salesman in store was a huge help in the decision of what would work with our sound system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy open box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason is because I bought an open box. It said excellent condition and it had not only a huge dent but missing a screw and parts as well. They really need to check there items before calling it excellent condition.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lovemywife,

      We are sorry to hear what happen. For further assistance, please contact the store where you purhcase it as they're best equipped to respond to your inquiry.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Performs flawlessly. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Sony which was about 20 years old.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great AV Receiver at Entry Level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have USB Playback capability, Streaming Services are not available. Play back of High Resolution audio would need a separate player. I would request to demo all AV Receivers before you purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product and it works great in our home

    I would recommend this to a friend