Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 6219445
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.
This summary was generated by AI based on customer reviews.
Works with Amazon Alexa!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver is a must when using modular home theater components and Amazon's Alexa. Although some of the recognition software via Alexa was a task but when connected it works well together. Great sound amplification and clean.
I would recommend this to a friend- Pros mentioned:Dolby atmos
Nice reciver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice reciver I like the fact that it has Dolby Atmos capabilities. A little under powered.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichV,
Thank you for the 5-star rating and we're glad to hear that you like the Dolby atmos of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great receiver for what we needd.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were in a bind as our previews receiver quit and was not working. I bought this receiver based on the recommendation of the sales person and we love it. Thank you,
I would recommend this to a friend - Pros mentioned:Sound quality
Great surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality for the price. If you don’t have massive sound needs this one is good. Can do Dolby Atmos or 7.2. I have it currently setup for 5.1 and I’m happy.
I would recommend this to a friend Sony fanboy no more
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Sony fanboy for a long time but this latest range of receivers is pushing me into the arms of Yamaha and the like. I wasn't even turned away from it due to the many negative reviews I read on reliability issues. So as I looked past the cheap build quality, I found that I was too limited in the ports offered. I have a few older components and there aren't enough HDMI inputs if I put them all on adapters.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi testaal,
We do apologize for the inconvenience. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
- Pros mentioned:Power
Lets Go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver with lots of power & Best Buys black Friday sale made it even better!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennethR,
Awesome! We're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -David
Good but Not the best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hit or miss as far as if you get a good unit that will last more than 4 months and still play sound.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Madbestbuymember,
Thank you for the review and we do apologize for the inconvenience. We need more details regarding your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Sound quality
Great Power for the Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This provides a nice high-end sound capable of driving many different speaker types.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LonestarMiner,
We appreciate the 5-star rating and we're glad to hear that you like the price point and sound quality of the AV receiver. Our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
-David
- Pros mentioned:Ease of use
We like it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for our surround sound. Easy to use. Our PS4 turns on automatically with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ELLY,
Thank you for the review and we're glad to hear that you like the AV receiver for your PlayStation. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
-David
Works with low end systems
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good receiver. Only consider this if you're a beginner. Will not keep up with def tech towers.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Willi,
Thank you for the purchase. We're glad that the AV receiver works well with your setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Stereo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound… Best sounding stereo I’ve ever had! Very high quality output!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EfrainE, Thank you for the 5-star rating and we're glad love the sound quality of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! Regards, -Craig
Not impressed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 18 months. Keep getting "Protect" error even with nothing connected. My first major sony purchase and not impressed.
No, I would not recommend this to a friendRd75
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish this product worked, but would not connect to my subwoofer
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RD86, We are sorry to hear that you're having an issue connecting your subwoofer. We'd love to help you troubleshoot your problem and turn your experience around. Set up the speakers and subwoofers in a room using the layout you prefer for your speaker system and connect them to the receiver. TIP: If you have one subwoofer, connect it to either of the SUBWOOFER OUT jacks. If you have two subwoofers, you can connect them to both SUBWOOFER OUT jacks. Please check page 17 of the manual for more details:
https://www.sony.com/electronics/support/res/manuals/4726/890436b47fd2ffcc4003f34dc5f2592c/47269051M.pdf
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Best Buy not product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered during Covid and boy did Best Buy have a bad system in place . All they needed to do is grab one or two items for people that were already paid for but they couldn’t figure out how to greet or literally do anything . My order was ready along w 3 other people in the parking lot we all waited a half hour for the 3 visible people to get our orders out not counting the probably 5 that were inside . Best Buy needs to figure out their strategies better . Nothing against Product it was as it was described
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Badbestbuy1, We apologize for any inconvenience that you experienced. I understand how frustrating that must be for you. Thank you for sharing your feedback. -Sam
- Pros mentioned:Sound quality
So simple to set up an adult can do it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and easy to set up. From box to boom in 30 minutes. Awesome sound….
I would recommend this to a friendBrand response from SonyListens
Posted .That is amazing, FrankD! We're glad that everything went well with the setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Craig
- Pros mentioned:Sound quality
Awesome surround sound receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent receiver. The sound of movies and video games are both amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnS,
Thank you for the 5-star rating! We're glad you like the AV receiver for your movie and gaming experience. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -David
- Pros mentioned:Dolby atmos, Power, Sound qualityCons mentioned:User interface
Great receiver!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony AV receiver is excellent. The sound is great and set up was straightforward. Not a huge fan of the user interface in the menu but once you get used to it it is fine. I also like the simple remote. I previously used a Yamaha receiver and that remote had way too many buttons and was over sized. It would have been nice to have a couple more HDMI inputs as this unit only has 4. However, the blue tooth connectivity is great! If you are looking for a solid entry level receiver that has plenty of power, dolby atmos and great sound you should give this one a listen.
I would recommend this to a friend Sony 7.2 Receiver...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As described.... work's great with my Google Chromecast,,, Very Happy...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhilipH, Great! We're glad that you are happy with your purchase. Your STR-DH790 7.2ch Home Theater AV Receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Good 4K Reciever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed with the sound that I am getting from this receiver ! I can listen at low volume and still get the full surround experience .
I would recommend this to a friend Hire the Geeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to setup and pair with new Vizio 50" OLED TV - going to have to have the Geeks come out - this has been a 3 month project -
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Questions,
We do apologize for the inconvenience. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David