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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,348 reviews
  • Pros mentioned:
    Power, Sound quality

    Rated 5 out of 5 stars

    WOW!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW!!! This receiver/amp pack a wallop with crystal clear sound and clean power!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice little receiver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround is crisp and powerful. Unit feels nice and heavy but in a very compact size. This unit beats my more expensive Onkyo unit that fried all around. For this money segment I highly recommend this little Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Great amp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great sound delivered. Great value and very intuitive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carl,

      Thank you for the 5-star rating! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best receivers I ever had.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. And great features. Good receiver for surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Functional Essentials

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third receiver I purchased after first trying the Onkyo TX-NR686, and then a Pioneer Elite VSX-LX103. I would absolutely not recommend purchasing an Onkyo or Pioneer (Onkyo now owns Pioneer). While the Sony may be the least robust of the three models in terms of extras and connectivity, what it offers simply works. As I learned, it's one thing to put a bunch of logos on a box and claim it does x, y, and z, but it's a complete other thing to have these functions work properly. So far, where others have stumbled on basic functions, the Sony model here has worked beautifully. The ARC functions work perfectly with my Samsung TV, and the sound is loud and crisp. HDR content looks wonderful. The interface is simple and functional. It has a dense, solid feel that feels quality. I appreciate the helpful owner's manual. My family has been buying Sony consumer products for 40+ years, and I'm happy to report this is another quality entry in that lineage. I very much recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Power, Sound quality

    Rated 4 out of 5 stars

    Great Receiver

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this 5 stars if not for the confusing HDMI set up. I was originally running all of my devices through the HDMI connections, but my Samsung TV wouldn't handshake correctly while switching inputs, and it was more of a pain than it was worth. Now, I use only the ARC and it works perfectly. The sound quality is very good for this price range, and it's powerful enough for larger speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark,

      We do apologize for the confusion. We always recommend connecting the AV receiver to your TV via HDMI connection (ARC). If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Happy to help,
      David Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace and older system I had that did not have hdmi plug ins. This was a easy set up , attach speaker wires the same as always except for the bass speaker . This required a push plug instead of the conventional wired speaker . I used my original sound system speakers except for the bass speaker that I have to purchase because of the plug in. The sound is great and it is easy to use. I am very pleased!!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality
    Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    Receiver works great with new Sony tv & Blu-Ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easily the Sony Receiver Pairs with the 4K Sony Bravia TV and Sony 4K Blu-Ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Perfect pair for KEF THX!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think twice! Get this ASAP. What more can you want for a Dolby Atmos 7.1 Channel Receiver? As a custom installer, I got this for my client and hooked up all KEF THX In-Wall speakers and sounds like being in a home theater! Just FYI, these receivers are high in demand, can't find these online unless they're backordered. Pick up these and see why it's in demand for 2021.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ARWareHaus, Great! We're glad that the your client like our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good unit and the price is great. I have had three previous models and Sony continues to and features that keep up with new technology. For example, 4K pass through, Atmos and enhanced room correction.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ramon, Thank you for your continued trust in Sony products! We're glad you appreciate the 4K pass through, Atmos, and overall features of your Sony STRDH790. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Dolby atmos
    Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Budget friendly

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is very budget friendly and you are able to experience Dolby Atmos with it. The only thing I don't like about it is the Home Menu that pops up Everytime you turn it on, and also the display when you increase or decrease the volume level. Menu is easy to navigate, remote control is easy to use, and audio quality is great for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mypixel6pro, Thanks for sharing your feedback. We are sorry about your experience with your unit. Please male sure to update the firmware of the unit by performing a software update: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/downloads. The updates resolve any possible software-related issues and include key features, applications, bug fixes, and feature improvements. We are happy that you still liked your receiver. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Power, Sound quality

    Rated 5 out of 5 stars

    This thing is the best bang for your buck

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! Ups the game on any content that Isnt surround sound formatted by upmixing. Many choices for audio formats, awesome interface to change anything and has power for all 7.2 speakers I connected. Love the e-arc feature for my new Samsung oled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaM, we're glad you love our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    A Great Value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony Amp for my surround and music system. A lot of "Bang for the Buck". Because of my experience with the last amp there wasn't much consideration for another brand. The value is just there and setup was simple. The calibration microphone was a great feature and allows me to tune the speakers ro the room and seating. I highly recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Taylorman53,

      Thank you for the recommendation! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Value Receiver for 4K Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to match with a 5.1 speaker system and a newly purchased Sony 4K HDR TV. Set up was easy, sound is fine, and the price was very good. I would have given this 5 stars for ability scaled to price except for one thing: I wish all of the speaker connections accepted banana clips (only some do). It annoys me that my older Sony receiver did and this one doesn't because I actually had to remove them from existing wires.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy Now with Second One!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of two receivers. I had read a lot about these before I bought, and the flimsy spring clips were pointed out in one review, though he rated it as best overall of the ones he reviewed. (I have several speakers with spring clips, but these are the smallest of them all.) The first one I received had a defective spring clip, and though it worked, I didn't want to chance it breaking. Best Buy accepted the return in the store with no problem. I ordered another the same day. The second one is hooked up and working as it should. There is a problem/cheapening of this unit that was not in my STR-HR800 that this one replaced. The microphone for the auto calibration of the speakers has a metal insert in the plastic body that is threaded (1/4 x 20) for the threads on a camera tripod. Neither of the new ones have this. They are all the same number, so I used the old one, # ECM-AC2. The piece is called a rivet nut and would add about $0.25 to the price. Other than these two problems, I am happy with the receiver, and appreciate being able to return in store. I hope this one lasts the eleven years like the last one before it dies from the dreaded "protection" problem the last one and the one before it suffered.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello orlbuzz,

      We appreciate the feedback and we are glad that you are happy with your purchase. To disregard the protection issue. We recommend connecting wired speakers with a nominal impedance of 6 ohms to 16 ohms. We also recommend using speaker wires that are anywhere between 12 to 16 gauge. These are most commonly used for connecting speakers to an amplifier or an Audio/Video (A/V) receiver.

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Power, Sound quality

    Rated 5 out of 5 stars

    very good receiver for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprise with the sony avr . simple to hook up and sounds good have enough power for my set up. very good receiver for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice upgrade for the 4K Smart TV age

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleased with Sony products. This was an upgrade to accompany a new 65" Sony Smart TV for the media room. Replaced the similar model receiver that was still running strong after 13 years of service but lacking the sound and video upgrades as well as blue tooth connectivity. The sound quality improvement, especially of dialogue was noticeable immediately. Sale price at Best Buy as well as almost instantaneous in-store pick up notification were greatly appreciated and are consistent with outstanding customer service features of the Frisco, TX store. Thank you Sony. Thank you Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jazzman, You've made an excellent choice! We're thrilled to hear you're impressed with the sound quality improvement, clear dialogue, and Bluetooth feature of your new Sony STRDH790. Thank you for upgrading to your new Sony STRDH790 AV receiver! -Sam Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver with many cool sound modes, plus Dolby Atmos. I upgraded my 15 year old 5.1 Pioneer Dolby Surround receiver and have no regrets. My old receiver couldn't support today's current technology, this new Sony 7.1 Dolby Atmos receiver along with the new Sony speakers brings true theater sound into are living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Highfidelity,

      That's good to hear! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great simple yet modern unit for PS5 Open Box WIN!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my chances with an open box (GOOD) unit and is was worth the gamble! Saved $200 while it was on sale and it seems brand new! Was just missing the EQ mic but I had an old one to get the initial set up under way. The 790 is the perfect, low hassle, streamlined 4k receiver. I bought it as an upgrade that could work with Atmos and the PS5. its smaller than my old DENON so I was able to move a shelf to give the PS5 more room to breathe. Some of the set up is tedious as it is a barebones system requiring you to go in to the display menu (AMP MENU) to set the inputs to ENHANCED to get all the options. but once complete and HDMI-CEC/ARC is set up, Its perfect for our family!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vengecore, This is great! We're pleased to hear that you are enjoying your new receiver. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent inexpensive receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved into a house that has a room with six pre-wired speakers built into the walls, 3 in front and 3 in back. I was looking for a receiver to hook all these speakers up and get surround sound. Seeing as 6.1 systems aren't made any more, I found this Sony 7.2 unit which allowed me to connect it as a 6.1 system (I also purchased a subwoofer to complete the setup). So far, the system has been working great in that capacity. For now I'm using this system in the simplest way possible--I don't have Atmos speakers nor do I have a 4k TV hooked up the system. It's being used primarily for my Fios box and Bluray player and for that it's performing wonderfully. If I had any complaints it would be with the auto-calibrate, which overall worked well, but didn't recognize my pre-installed speakers quite right. They are small speakers capable only of high sounds but the auto-calibration set them as large, which negated much of the surround effect. Once I manually set them to small the sound was much better. I generally keep the sound field set to Direct but don't notice much difference when setting it to Dolby Surround or Neural-X, as I think those are to use Atmos speakers that I don't have. So overall this was a great buy, especially for $250 during the holiday sale. If I ever get Atmos speakers or a 4k TV I'll update to see how those perform with the system.

    I would recommend this to a friend