Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2341 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,341 reviews
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 4 out of 5 stars

    Almost perfect but still best Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great AV receiver, the sound quality you get out is immense. Glad I upgraded to Dolby Atmos, definitely worth it. My only gripe is if I connect my consoles too it I lose HDR and other display features. The still have to go into the TV and have the sound pass through the TV to the receiver. Still works but means two remotes for changing input source.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! You've made a great decision, Benrichards35! Thank you for upgrading to our STR-DH790. We are thrilled to hear you are happy and satisfied with its amazing sound quality, Dolby Atmos feature, and overall performance. We are sorry if you are having a picture issue when connecting your consoles directly to the receiver. While we are not sure what brand/model of consoles you have, you may try following the troubleshooting steps using this article to isolate the problem:
      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00171719

      You may also find the following link helpful:
      https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001559237.html

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      In case you need more information or technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So many features I can’t believe the difference in sound by only replacing the receiver.

    I would recommend this to a friend
  • Cons mentioned:
    User interface

    Rated 5 out of 5 stars

    Volume @ 75% sets sensor off

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky enough to get one of these just after it arrived. Fairly simple user interface and a little under whelming. However it is only an entry level 7.2/5.1.2 receiver. That said for the price it's very capable and covers all the basics. Using it on Klipsch fronts and center with Insignia built-in wall surround and rears. Volume @ 75% sets my door vibration sensor off. This has to be one of the best starting point receivers for a new build.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thatguy,

      We are glad to hear you like the smart features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony and enjoy your AV receiver!
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    A solid Atmos 7 channel amp at a good price.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and lots of features and overall easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FerrariDave, Great! We're glad that you like the sound quality, features, and ease of setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Dolby atmos, Price

    Rated 5 out of 5 stars

    Wish I could sing as well as this produces sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I did need a new receiver, it was time. When I got it home, unpacked the box and quickly got the wires in their right spot, and slots I was shocked to see the advancements in the few short years I had my other Sony Receiver. I was thrilled on the advancements that has taken place in the few years of my old,,oops, former receiver. Sony has proved again, they make a dang great product at affordable prices. Quality top drawer, prices to my lever,,,even better if your lucky to buy this unit at a sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 4 out of 5 stars

    Great amp, horrible instructions

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this amp is awesome! Great sound, looks good, and supports HDMI 4K. Tons of hookups provide for a lot of options too. However....the instructions that come with this unit stink. For instance, if you want to just turn on the TV and not run through the amp, there are no published instructions for this..Lyon are basically on your own to figure it out. I finally did, but it took several days. Other than that, it’s a nice piece of hardware that will do everything you want except drain your wallet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Small size stero with alot of features.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with alot features. Easy to setup. Solid equalizer with deep bass. But front surround sound needs improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent home theater receiver for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating which receiver to get and it was a hard choice as there is many models and different brands to choose from but gave this one a shot since the price was right and it came with everything needed like Dolby atmos, hdmi, 7.2 channels, good wattage etc. It pushes my Polk audio speakers very well and they are not easy to push as they can take alot of wattage but this receiver sounds super nice with them. Easy on screen management and setup as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shagwellsback,

      hank you for the positive feedback. We really appreciate the time you took to share so many details about your experience with the STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Dolby atmos, Ease of use, Setup

    Rated 5 out of 5 stars

    Great receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds excellent, and easy to set up. I hope it lasts as long as the Sony receiver it replaced. ;)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BiffsR, Great! We're glad that you like the sound quality and ease of setting up your STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Little money, big sound

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. My Polk Audio speakers translate the sound this unit makes wonderfully. Granted, it is not the best audio equipment but, bang for buck, it is outstanding! I have it set up with 5.1 speaker configuration which gives you a host of speaker setups controlled by a push of a remote control button with lots of power to spare.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RetroD,

      Amazing! We are incredibly pleased that you are very happy with your purchase! We are also delighted to hear you are satisfied with the superb performance and reasonable price of the STR-DH790 Home Theater AV Receiver.

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you so much for the 5-star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Easy setup, good sound

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver is easy to setup and has good sound. I've had one issue with it since I got it that I haven't been able to solve. The receiver will pop up a screen every time I turn it on to select the input. I want it to just go to the input that was last used, and not require me to get the remote to select the input that it's already on. Other than that, it's a solid unit that can pump out the noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DukeSkyrunner, Excellent! We're glad that you like the sound quality and ease of setup. Our STRDH790 supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony av reciever

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good av receiver for the money. Easy setup. The unit is all I would need for my theater room. I hooked up 2 pairs bose 901 series 6 speakers for the mains and the surrounds. Jbl control 5's handles the center channel and the rear hight channels. 1 mtx sw12 subwoofer for the bass. Sound is clean when streaming movies and 4k uhd disc's. Good purchase. Very happy. I just need one more mtx sw12 to make it complete.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sean808,

      We are glad to hear you like the sound quality. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver works very well and was very easy to set up. Very pleased with the quality of the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great Unit

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good unit and the price is great. I have had three previous models and Sony continues to and features that keep up with new technology. For example, 4K pass through, Atmos and enhanced room correction.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ramon, Thank you for your continued trust in Sony products! We're glad you appreciate the 4K pass through, Atmos, and overall features of your Sony STRDH790. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very good receiver for the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprise with the sony avr . simple to hook up and sounds good have enough power for my set up. very good receiver for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony Quality as Expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works well with my Sony Bravia TV and Sony DVD player. Love that I am able to control pretty much everything with just the TV remote and rarely have to use others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FredericksG,

      Thank you for the 5-star rating! We're glad to hear that you like the ease of setup and smart features of the AV receiver. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Setup, Sound quality

    Rated 4 out of 5 stars

    Surround sound

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Quality 7.1 dolby atmos surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Great receiver for a 4k television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good sound. Needed a receiver to use with a 4k TV and this had all the features at a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Great amp

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great sound delivered. Great value and very intuitive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carl,

      Thank you for the 5-star rating! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Great Receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony receiver was very easy to set up. The sound is great. A lot better than my old receiver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Azdreamer,

      Sounds like you’ve upgraded your home entertainment system. Thanks for sharing your experience with your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US