Customer Ratings & Reviews
- Model:
- STRDH790
- |
- SKU:
- 6219445
Customer reviews
Rating 4.5 out of 5 stars with 2339 reviews
(2,339 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 4 out of 5 stars
Excellent budget priced receiver
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for the latest 4K compatibility (with ample HDMI inputs) and the latest in sound decoding (DTS-X and Dolby Atmos) in an inexpensive compact design cabinet then this is your Home Theater Receiver. High power 7.2 channel capability, HDR 4K compatible and 2 subwoofer outs further compliment the feature set of this receiver. You can configure your speakers in many different ways including 5.2, configurations that take advantage of Atmos specific speakers and full 7.2 with 2 subwoofers (which I have done). Which brings me to my only complaint on the receiver...the main 2 speaker connections are banana plug capable but the rest are not, I guess at this price point, the features I described above are second to none but Sony has to compromise somewhere and that’s on the speaker connections for all the other speakers, which are the typical spring push down connectors that you insert your stripped speaker wire into. I had to remove all of my banana plugs on my other speakers. Setup is easy with the on screen prompts and Sony also makes it easy to calibrate your sound with Digital Cinema Auto Calibration for accurate speaker setup. Overall a great choice for your Home Theater but doesn’t get 5 stars from me only because of the lack of banana plugs in the rear.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new home alread came with surround sound speakers but we needed a receiver. We are so happy with the purchase. Great sound! We connect easily to tv/ surround sound, bluetooth, radio,etc. The sound is just amazing! Easy set up and great price!
I would recommend this to a friend Rated 1 out of 5 stars
Sony Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system is terrible! Thought that replacing my old Pioneer system with this unit would be easy. System wouldn't recognize my Bose Accoustmaster 10 system and had to change all of my HDMI cables or in order for the system to recognize each piece ( TV, PS5, DVD, & Roku). Still having sound issues with this system. Will Not buy another Sony Receiver.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi twplum,
Thank you for the review and we do apologize for the inconvenience. When matching speakers and Audio/Video (A/V) receivers, the ohm rating of the speaker should be equal to or greater than the ohm rating of the receiver to avoid a risk of hardware damage. Any speakers that feature bare wire connection will work to this receiver, as long as their impedances are from 6 to 16 ohms.
For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
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We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Rated 1 out of 5 stars
Disappointing Receiver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to calibrate my speakers ... repeated attempts result in error messages. I tried manually setting the speakers but it won't save the changes. Unit turns on / off with my Sony tv sometimes and other times won't. Very frustrating and wish I had bought another brand receiver.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi tomw, we are sorry to hear that you're unable to calibrate the speaker. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn this into a better experience.
After connecting the calibration microphone device, make sure to set the microphone down on a flat surface and move away from the device so there are no obstructions between the speakers and the microphone while the calibration is taking place. Please check the Help Guide for more details:
https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001559209.html?search=Calibration
For the second issue where the receiver turn on/off with your TV, sometimes it won't, please ensure that the Control for HDMI in both devices re set to ON. For additional steps, please check here: https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001553195.html?search=control%20for%20HDMI
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Rated 4 out of 5 stars
This is a great sounding receiver-see review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these in January 28, 2020 and today March 19, 2025 it died after a horrible screeching sound coming out of the subwoofer. Up until today it was awesome. Great power and fidelity for this price point which was $299.99. I was expecting it to last longer than 5 years, but in fairness it is powered up an average of approximately 14-15 hours a day, so it has a ton of hours on it. That's about 27,375 hours. Honestly for 300 bucks that's not bad. In fact, I like this unit so much I am considering buying another one. They're 79.00 dollars more now which when I consider the performance and longevity is pretty cost effective.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Menu
Rated 4 out of 5 stars
Decent but not for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me preface this by saying I have only owned Denon receivers EVER. I purchased the Sony because there is a shortage of options out there and it got great reviews. Now, it's a great receiver for the undemanding and will do what you need it to do adequetly with no frills. I'd say it's fine for an entry level Home Theater hobbyist. It just wasn't for me. It's a little underpowered for my living room and the lack of a menu on the TV really bothered me. It has some great features but I ended up returning this and spending twice as much for a Denon that really was a much better fit for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalterWhite,
Thank you for the time to write this review. While we are glad you like the STRDH790 AV Receiver, we regret to hear we were not able to meet your full expectations and unit had to be returned. It's unfortunate that we were not able to troubleshoot the issue and guide you through the steps to achieve optimum sound quality with the unit. The home menu can also be displayed on the TV screen. However, depending on the TV, the home menu may take some time to appear on the TV screen. For reference: https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001553104.html
We appreciate you and hope that you will shop Sony again in the future. Thanks again for shopping Sony! - Kris
- Pros mentioned:Setup
Rated 5 out of 5 stars
Best Budget Receiver
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I got this receiver for my loft because I already have a $900 Marantz in my living room. I have to say that this receiver for less than half of the price does exactly plus some than what my Marantz or previous Denon did. The start-up is easy and the onscreen display makes it very easy to adjust balances, frequency, etc. I can tell you the sound is not as crisp and balanced as my Marantz however the average person and my wife cannot tell any difference in sound. The features that this has are the same as the high end receivers. Atmos, 2 sub outs, ARC, Bluetooth, and lots of power. The one complaint I have is that the surround speaker inputs are the old clip ones vs. banana plugs like higher end models have. If you are in the market for a new receiver then this is the one for you!
I would recommend this to a friend - Pros mentioned:Dolby atmos, Sound quality
Rated 5 out of 5 stars
Amazing receiver, especially for the price!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 6 year old Denon. Atmos is fabulous! Grabbed a few old speakers that were lying around for the height channels. Tested out with Last Jedi, Spider-Man Homecoming, and every other Atmos-enabled disc. Sounds absolutely crystal clear with my bookshelf Polk speakers. Even my wife, who normally couldn’t care less about audio, is really impressed with it and had me demo all sorts of movies, and with my 230 blurays, that’s a LOT to test! Works great with Netflix, Xbox, PS4, and all my other electronics junk. With everything plugged in via hdmi, everything turns on and switched perfectly. Told everyone at work about it, and several are interested in upgrading their old systems. If you want a good system, this is it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Receiver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good unit, especially since my last Sony was like, 20 years old. I bought that one used. Setting it up was a bit confusing, but once you get it, it's easy to use.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Heat
Rated 4 out of 5 stars
Respectable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but seems to have a hint of compression in some formats, if this is from the source it could use some dynamic range expansion compensation. Also seems to run a bit warm so be careful to provide proper ventilation, I don’t think it would like a square wave torture test. The STRDH790 is smart, it provides all the decoding and digital connectivity and is the best reason to buy at this price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardO,
Awesome! We're glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
-David
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Sony A/V home theater system.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound with multiple settings. Very easy to set up. You can easily connect to any Bluetooth device with a good connection. It has multiple hdmi ports for all your devices and also includes earc for connecting to a compatible tv with an earc port.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user746031, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
- Pros mentioned:Setup, Sound quality
Rated 4 out of 5 stars
Excellent Sound and easy setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my old Denon receiver with sony STR DH790. Very impressive sound. I am loving my home theater more now. Remote works in any direction which I really liked it when compared to my previous denon receiver. Bluetooth turns on the receiver. Setup was very easy except no banana plugs to rear and center speakers. I don't understand why sony removed banana plugs when they had them in previous DH770 model. That is the only reason I am giving one star less.
I would recommend this to a friend Rated 1 out of 5 stars
works well some times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.first receiver did not work no sound brought back and exchanged for another it works better but some times have to turn on off and on to get sound,return was easy no problems.
I would recommend this to a friend- Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Long time Sony owner, out preforms old unit, easy to connect to tv, blu ray and VHS and Bose audio. Set up was super easy on receiver. Very happy with purchase!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user544610, We're glad that you like the ease of setup. Your receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
- Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Amazing AV receiver
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony STR-DH790 7.2ch Home Theater AV Receiver is a great top-of-the-line receiver that really does a great job of bringing everything together for an awesome home theater experience regardless of whether you have other high-end equipment to go with it (such as a 4k TV and 7.1 channel surround sound speaker system) or just a 1080p HDTV and 2-channel speaker system. Either way, this receiver does a great job of detecting your setup and unlocking its full potential with its auto calibration technology. The HDR and 4k pass-through mean you will not lose any picture quality by running both your video and audio through the receiver and I found this to certainly be the case. In addition, the built-in Bluetooth is an awesome feature that allows me to easily stream music from my phone. The only negative I have found is the lack of older inputs such as component and composite but this is to be expected considering that is old technology and everything nowadays is done through HDMI. The dedicated HDMI inputs make it easy to switch to the exact input you need since they are labeled (Media Box, BD/DVD, SAT/CATV, and Game). Long gone are the days of blindly switching between inputs to get to the one you are looking for. Overall, this is an incredible receiver that truly does it all and I highly recommend it!
I would recommend this to a friend - Cons mentioned:Heat
Rated 3 out of 5 stars
When it works, it works good, but overall bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this new in February of 2024, after 2 months it started shutting down after getting hot from 1-2 hours of activity, i had the receiver in the open on a tv stand in my home theater. I even put a small fan to blow on it while it was in use, it still would shut down after getting too hot. Sooo, i sent it off to be fixed, after two weeks it was fixed(so best buy said). I got the receiver back and a week later, it started shutting down and not powering back up again. Im going to return it and get another 7.2 receiver....i have a 2-year old yamaha 5.1 receiver that is still working. Im probably gonna go with the yamaha 7.2 receiver next.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our system. Running Bose sound and this has a sweet sound. It is easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennethP,
Thank you for the purchase and we're glad to hear that you like the sound quality and easy to use functions of the AV receiver. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Read Sony “Help Guide”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With two ELAC Debut 2.0 B 6.2 bookshelf speakers (only these) music and TV sound great, but stereo is not evident. Addition of an ELAC Debut C6.2 center speaker improves stereo effect, and dialog, but voices are less natural. With a center speaker (or subwoofer) only some so-called “sound fields” allow these speakers to participate. As “sound fields” are the only control one has over equalization, the tailoring of frequency response is limited. In general, a prospective buyer should consult the Sony on-line Help Guide (found at https://docs.sony.com/release//Help_4731211111.pdf) and learn the details of “sound fields” and speaker responses.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Customer, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron
- Cons mentioned:Remote
Rated 3 out of 5 stars
OK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this receiver to replace a 7 year old (Sony) unit that had DTSHD and TrueHD but did not support 4K. This unit does that, plus atmos I guess. Other than that it is inferior in every way. Mostly, the power supply is not up to snuff, if I turn on a fan the sound cuts out momentarily. It struggles to drive my 7.0 setup with two towers, so I can't imagine it would be a good choice for atmos. I do have a high load on this circuit, but the old receiver which delivered higher wattage never complained. The remote is cheesy. It does not sleep like my old model. Apparently no one needs more than 1 optical input anymore. Sony skimped on the surround terminals. I should have bought an hdfury instead. The only part I like is the bluetooth audio which I connected to an old phone. Unfortunately the bluetooth is best when the volume is set around 13 and TV requires 25-30. So I am constantly dialing the volume up and down. This might be a good starter amp for a small system with bookshelf speakers but I would not pay more than two fifty.
No, I would not recommend this to a friend - Pros mentioned:Dolby atmos, Sound quality
Rated 4 out of 5 stars
Good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price that works as advertised. Wish it had more bells and whistles but great starter reciever for Dolby Atmos.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edwin,
Thank you for the review! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David






