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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,348 reviews
  • Rated 1 out of 5 stars

    works well some times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first receiver did not work no sound brought back and exchanged for another it works better but some times have to turn on off and on to get sound,return was easy no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good unit, especially since my last Sony was like, 20 years old. I bought that one used. Setting it up was a bit confusing, but once you get it, it's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing AV receiver

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony STR-DH790 7.2ch Home Theater AV Receiver is a great top-of-the-line receiver that really does a great job of bringing everything together for an awesome home theater experience regardless of whether you have other high-end equipment to go with it (such as a 4k TV and 7.1 channel surround sound speaker system) or just a 1080p HDTV and 2-channel speaker system. Either way, this receiver does a great job of detecting your setup and unlocking its full potential with its auto calibration technology. The HDR and 4k pass-through mean you will not lose any picture quality by running both your video and audio through the receiver and I found this to certainly be the case. In addition, the built-in Bluetooth is an awesome feature that allows me to easily stream music from my phone. The only negative I have found is the lack of older inputs such as component and composite but this is to be expected considering that is old technology and everything nowadays is done through HDMI. The dedicated HDMI inputs make it easy to switch to the exact input you need since they are labeled (Media Box, BD/DVD, SAT/CATV, and Game). Long gone are the days of blindly switching between inputs to get to the one you are looking for. Overall, this is an incredible receiver that truly does it all and I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Long time Sony owner, out preforms old unit, easy to connect to tv, blu ray and VHS and Bose audio. Set up was super easy on receiver. Very happy with purchase!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user544610, We're glad that you like the ease of setup. Your receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    When it works, it works good, but overall bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new in February of 2024, after 2 months it started shutting down after getting hot from 1-2 hours of activity, i had the receiver in the open on a tv stand in my home theater. I even put a small fan to blow on it while it was in use, it still would shut down after getting too hot. Sooo, i sent it off to be fixed, after two weeks it was fixed(so best buy said). I got the receiver back and a week later, it started shutting down and not powering back up again. Im going to return it and get another 7.2 receiver....i have a 2-year old yamaha 5.1 receiver that is still working. Im probably gonna go with the yamaha 7.2 receiver next.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our system. Running Bose sound and this has a sweet sound. It is easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennethP,

      Thank you for the purchase and we're glad to hear that you like the sound quality and easy to use functions of the AV receiver. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent but not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface this by saying I have only owned Denon receivers EVER. I purchased the Sony because there is a shortage of options out there and it got great reviews. Now, it's a great receiver for the undemanding and will do what you need it to do adequetly with no frills. I'd say it's fine for an entry level Home Theater hobbyist. It just wasn't for me. It's a little underpowered for my living room and the lack of a menu on the TV really bothered me. It has some great features but I ended up returning this and spending twice as much for a Denon that really was a much better fit for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WalterWhite,
      Thank you for the time to write this review. While we are glad you like the STRDH790 AV Receiver, we regret to hear we were not able to meet your full expectations and unit had to be returned. It's unfortunate that we were not able to troubleshoot the issue and guide you through the steps to achieve optimum sound quality with the unit. The home menu can also be displayed on the TV screen. However, depending on the TV, the home menu may take some time to appear on the TV screen. For reference: https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001553104.html

      We appreciate you and hope that you will shop Sony again in the future. Thanks again for shopping Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Read Sony “Help Guide”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two ELAC Debut 2.0 B 6.2 bookshelf speakers (only these) music and TV sound great, but stereo is not evident. Addition of an ELAC Debut C6.2 center speaker improves stereo effect, and dialog, but voices are less natural. With a center speaker (or subwoofer) only some so-called “sound fields” allow these speakers to participate. As “sound fields” are the only control one has over equalization, the tailoring of frequency response is limited. In general, a prospective buyer should consult the Sony on-line Help Guide (found at https://docs.sony.com/release//Help_4731211111.pdf) and learn the details of “sound fields” and speaker responses.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Customer, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Cons mentioned:
    Remote

    Rated 3 out of 5 stars

    OK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this receiver to replace a 7 year old (Sony) unit that had DTSHD and TrueHD but did not support 4K. This unit does that, plus atmos I guess. Other than that it is inferior in every way. Mostly, the power supply is not up to snuff, if I turn on a fan the sound cuts out momentarily. It struggles to drive my 7.0 setup with two towers, so I can't imagine it would be a good choice for atmos. I do have a high load on this circuit, but the old receiver which delivered higher wattage never complained. The remote is cheesy. It does not sleep like my old model. Apparently no one needs more than 1 optical input anymore. Sony skimped on the surround terminals. I should have bought an hdfury instead. The only part I like is the bluetooth audio which I connected to an old phone. Unfortunately the bluetooth is best when the volume is set around 13 and TV requires 25-30. So I am constantly dialing the volume up and down. This might be a good starter amp for a small system with bookshelf speakers but I would not pay more than two fifty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 4 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price that works as advertised. Wish it had more bells and whistles but great starter reciever for Dolby Atmos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edwin,

      Thank you for the review! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for the price and quality...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home theater system that is what most people expect. The sound pass-through or quality is really sharp and there was no noticeable degradation in the sound quality from any of the sound inputs. It has ample connections allowing for inputs from many different audio devices or components. It has audio out connectors to accommodate speakers for each of the types of channels where the sound is being delivered. The selector and remote just work and are standard features. If you need a receiver with high-end functionality for a median cost then this is the one for you. I appreciate how simple it is and the Sony quality delivers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great value receiver for beginners

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver. Sounds great and easy enough to set up. But you can only run one Sub woofer so it is not 7.2

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charlie,

      We're glad you like the sound quality of the AV receiver. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Power, Sound quality

    Rated 5 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the fence about it but powers my Klipsch speakers very well. Clear spund and power bass and effects.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jduet,

      We're glad the AV receiver works well with your speakers. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it stated easy set up I need to get better speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allen,

      Thank you for the review and we're glad to hear that you had an easy time setting up the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and quality receiver. Installation was a breeze

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyD,

      Awesome! We're glad to hear that you like the quality and price point of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Great reciever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice power , works well with me system, an is very easy to operate!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Buncle, We are thrilled to know that your new Sony home theater receiver works well with your current system. The powerful STR-DH790 7.2ch home theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    I would buy again!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to set up. Easy to follow instructions. Sounds good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi junior,

      Awesome! We're glad the AV receiver works well with your setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Sony STRDH-790 review with Bose Acoutimass 6 Serie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this receiver and upgraded from another Sony Receiver (STR-DN1040 that finally went out. Pro's, Easy to setup and connect your video and audio devices. I have a Xfinity X1 box connected to it and I can control the receiver with the X1 remote. Con's, I was disappointed with the lack of a 75 ohm coaxial connector for the FM antenna. You cannot connect an external FM antenna to this receiver. Instead you have a single wire which provides very bad FM signal reception. I get it that the technology is moving towards streaming but to take out a standard 75 ohm coaxial connector seem ridiculous. The video graphics when used to setup this receiver seems to be more blocky. My older receiver had much better graphics. It also fails the speaker calibration test with my Bose Acoustimass 6 Series V. This test worked on my older receiver. When it fails it is complaining about the bass setting with no explanation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristophCTahoe,

      Thank you for the review and your feedback is greatly appreciated. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the receiver. Sounds great and easy to use. 4K too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike218,

      Thank you for the 5-star rating and we're glad you love the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great Surround

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Sony a while now which I purchased from Best Buy. It is a good Amp with great base with or without my Sub Woofer. It has plenty power to drive good Surround speakers. I highly recommend this Amp. I had left Sony for a while when my First Sony Surround Sound Amp went out, but never again. Sony's have great separation of the sounds. I highly recommend this amp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill8, Great! Thank you so much for sharing your awesome experience so far with our STR-DH790 7.2ch Home Theater AV Receiver. We're glad to hear it works great with your surroun speakers and equipment. Good to know that you like overall sound quality of the receiver. Your STR-DH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We really appreciate you being a loyal customer and helping to share the word about us. Thank you for your recommendation and for trusting Sony! -Jess Sony_US