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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,348 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bang for buck!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver with no issues. Connected to my Sony TV. ARC works great. Sounds great connected to my B&Ws.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigB,

      We appreciate the 5-star rating! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the quality of sound that this receiver has

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kwiggins,

      Awesome! We're glad that you're satisfied wth your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great AV Receiver.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this receiver. The back panel is so well laid out and the interfaces are clear and concise. Both the remote and front panel are easy to use. The integration with my Samsung TV and other outputs worked without any additional setup. The Samsung remote turns the volume up and the power button is sensedb by this receiver. How cool is that. The only critique is that the written instructions are a bit rough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobThor,

      Thank you for the recommendation. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      -Craig Sony_US

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Review of Sony Reciever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price and enough power for my Klipsch speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bond,

      Thank you for the purchase! We're glad to hear that you like the price point of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great performance at a budget price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic receiver that will fulfill the needs of those that want good sound and great video.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wakajawaka,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    Great tunes, no remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the box was missing the remote when it got here.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HiRemotelessaudiofile, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! With regards to the missing remote, please reach out to the store or dealer where it was purchase. You can also email us at socialsupport@am.sony.com for further assistance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, easy to install and quality sound!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarahH, Thank you for the positive feedback! We're glad you like the ease of installation and amazing sound quality this unit delivers. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST receiver EVER! The installation process is a breeze. The quality is and price are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AutoTechChic,

      You made the right choice! We're glad that you had an easy time setting up the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and it delivers excellent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill,

      Very nice! We're glad you like the sound quality and had an easy time setting up the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The bomb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent it’s a great system I would highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sylbish,

      Thank you for the 5-star rating and we're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to a friend and I would like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sheffdog,

      Great! We're glad that you are enjoying this amazing receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      -Ralph Sony_US

  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dint like it after 20 min on the equipment gets hot.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xabier, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. Although the receiver heats up during operation, this is not a malfunction. If you continuously use this receiver at a large volume, the cabinet temperature of the top, side and bottom rises considerably. Do not touch the cabinet.The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Starter Receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the beginner audiophile on a budget. IMO it’s a mid-range A/V receiver, which is great for someone who is just starting off. Super easy to connect to your TV, speakers, turntable, and it’s got Bluetooth, so, you can even listen to online streaming apps from any Bluetooth enabled device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wisewizard777,

      Thank you for the positive feedback! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 2 out of 5 stars

    Stopped working after 15 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one in Dec. 2023, stopped working at week by going into Protect mode. Followed the troubleshooting in the manual, but the unit was still going into protect mode even after 15 minutes and with nothing connected. Checked the transistors inside and could find none that were blown or faulty. So most likely something on the mother board itself has issue. My last Sony receiver before this one worked for over a decade before I decided to upgrade, and I'm really disappointed. Switching to another brand, most likely Denon after this.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Kurt,
      We are sorry to hear that you were having some issues with your receiver, as Sony strives to deliver the best quality products. We will be more than glad to help you with the situation. We would recommend for you to reach our Sony Support via phone at 239-245-6366 from Monday - Friday 9:00 am - 9:00 pm ET and Saturday - Sunday 10:00 am - 8:00 pm ET.
      Thanks for choosing Sony
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony - 7.2-Ch. with Dolby Atmos 4K Ultra HD A/V

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWERE...This Home Theatre Reciever Controlls Every Thing...You Well Love The Easy To Use Remote...I Use It With Bose 301s and 201s...Had The Police Called Twice Allready

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ConsumerReporter,

      We're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great home theater system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7.2 channel just what we needed. It works great perfect for the home theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Geekwife This is great! We're glad that the receiver works great. Thanks for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    just in case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item; I already have one; this one was purchased as a "fall back" in my system because I was having audio issues on satellite; found to be NOT fault of receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Irish,

      Thank you for the review. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    I’m a Sony Man

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony Bluetooth receiver home theater I use it everyday day from music to movies been a Sony customer for a decade

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamJohnson,

      Thank you for the purchase and we're glad to hear that you love the Bluetooth function of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. We appreciate the loyalty and thank you for supporting Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    just me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not like the sound and functions that it offered i bought it because i have a Sony tv. did not like how they performed together . i i returned it and bought a Denon ant a cheaper price and love it. works great with my speaker's subwoofer's and tv

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidT We regret that the sound did not meet your expectations and had to be returned. This is definitely not the experience we'd like you to have. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We hope you'll consider Sony in your future purchase. ~Erin Sony_US

  • Pros mentioned:
    Power, Sound quality

    Rated 4 out of 5 stars

    Sony systems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound good power built well wakes up my old HPM speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, Fantastic! Good to know you like the built quality and great sound that this unit delivers. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam Sony_US