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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,348 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Surround sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Quality 7.1 dolby atmos surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open Box Sony STRDH-790 7 Channel AVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony STRDH-790 is working great. Sounds great. No problems. It was an open box unit and it looked like brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great value with great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome device for the price. It delivers excellent sound quality. It can accommodate nearly any surround sound configurations. It was easy to set up and calibrate. I like that I do not have to switch between devices as combining it with my Q90 R one box allows you to hear whatever is on the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FatDaddyBruce,

      We are glad to hear you like the sound quality and smart features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Great Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes many great products, including this home theater receiver. Plenty of power, easy to setup and install. The menus that are available after initial setup are a little weak, not much to do there. But it works seemlessly with my Roku and Sony OLED TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyClient,

      We appreciate the positive feedback regarding the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good receiver for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easyset up good sound not all the bells and whistles I replaced a 4k Yamaha receiver wasn't that old

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    The sound output is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Sony receivier recently and couldn’t be happier. We replaced an Onkyo that we bought not too long ago and was giving us nothing but problems. Not only did our problems go away, but the sound quality improved immensely. The Dolby Atmos is amazing. Low price.......great sound and function. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BruceN,

      Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony and enjoy your AV receiver!
      David Sony_US

  • Pros mentioned:
    Dolby atmos, Ease of use

    Rated 5 out of 5 stars

    Great Sound and Easy Set-Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not updated my receiver since 4K and Dolby Atmos became affordable. I love this receiver, especially how easy it was to set up for a target listening space with an enclosed microphone. Recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dxanakin,

      That's a very nice upgrade! We're glad to hear that you had an easy time setting up the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Minimalist receiver woth simple set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver was easy to set up thanks to Sony making all of its products easy to link. It produces crisp and accurate sounds throught the different channels/speakers. A great buy for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rich,

      You made the right choice! We're glad that you are enjoying the sound quality and user-friendly functions of the receiver. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an Onkyo that shorted out with the Sony. The set up was easy. I did manually add more sub. It's smaller the the old unit which I like. The sound quality is superb in my opinion. Movies sound great and the separation is much better than the Onkyo or the Pioneer I had previously. Very happy with this Receiver!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi shadow1, We're very pleased to hear you're enjoying your strdh790. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Enjoy!- Sam Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great receiver for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reciever for the price. Surround is so much better than my previous 1999 Sony! Only issue is the wire connectivity on the rear does not allow push in plugs..only bare wire. Total Tech did a great job setting it up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenneth, Awesome! We are glad to hear that you are happy with your purchase! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AV Receiver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastical sound and I’ve only set up a 5.1 configuration with Bose speakers. I can’t imagine how this’ll perform once I set up a 7.2. I highly recommend this Sony AV receiver. Those other expensive AV receivers are complete ripoffs! This has all the features an entertainment enthusiast could ask for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Superman, Awesome! We're glad to hear you like the excellent sound quality and overall features of your new STRDH790 receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice features and price point

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all the features I needed at a fair price. Setup was a piece of cake. Synced to my Sony TV with no issues. If it's on sale, it's worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gmon, We're glad that you like the features and ease of setup. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far excellent. Replacing a Denon I had for 8 years. I bought it because this was the only receiver they had in the store. Plenty of empty shelves these days. No regrets. Very easy hookup/ setup. Sound quality is superb. Sony has never let me down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FlJim,

      Very nice upgrade! We're glad you like the sound quality and easy setup function of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    You can't ask for more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 7.2 A/V Home Theater Receiver 4K Ultra HD with Dolby Atmos is all you could ask for. It's like being center stage in the front role. With great sound all around you and the 4K HD is almost like great 3D. Excellent great bang for your buck.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi creview, We're very pleased to hear you're enjoying the Dolby Atmos and overall sound quality of the STRDH790. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last receiver I bought was almost 20 years ago. Sound is excellent and easy make adjustments. Hook up was very easy and instructions were good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathyW, Congratulations on your upgrade! We're delighted to hear that you like the sound and ease of adjustments and setup. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 4 out of 5 stars

    Altmos Starter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a small bedroom and it provides the right amount of atmosphere for watching movies, tv or playing music. Having gone from the entry (590?) receiver without Altmos to this one wasn’t the big difference I thought it was going to be but, when it does it does add a bit more expansive sound to the room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another Great Sony Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy clear and pristine sound. Super easy setup and functions. Love the hdmi arc and how it works. For the black Friday deal I got it on its a great deal. Replaced my 16 year old Sony strd 915 receiver which I moved into my computer room. Very happy and well worth the little money it cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert,

      We are happy that you love it! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is great for the price! The sound quality is amazing for such a budget receiver. My family was in awe when I played some sample atmos content. They kept looking around the room to find where the overhead sound was coming from....I hid the overhead speakers pretty well. Hehe.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nehal,

      Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Sony STRDH790

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this receiver. Easy setup, on screen prompts and easy to use. Lots of power too.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Sony AV receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sounding A/V receiver was easy to setup. Added some Dolby atmos speakers. Only issue is I sometimes like to listen to music and watch tv sometimes. When you pair your iPhone you can’t watch tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeorgeS,

      Thank you for the review and we're glad to hear that you like the easy setup feature of the AV receiver. For your information, you can only play one audio source at time. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US