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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 2324 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the STRDH790- 7.2-Ch. receiver for its impressive sound quality, ease of use, and Dolby Atmos capabilities. Many find the price point attractive and appreciate the straightforward setup process. Some users have noted areas for improvement, such as the user interface, remote design, and display visibility, while others have mentioned concerns about overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,324 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great value with great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome device for the price. It delivers excellent sound quality. It can accommodate nearly any surround sound configurations. It was easy to set up and calibrate. I like that I do not have to switch between devices as combining it with my Q90 R one box allows you to hear whatever is on the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FatDaddyBruce,

      We are glad to hear you like the sound quality and smart features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're considering a sound system, choose Sony for outstanding quality! The STR-DH790 is an investment you won't regret. After more than a year of use, it still impresses me with its exceptional performance.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Setup

    Rated 4 out of 5 stars

    Sony AV receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sounding A/V receiver was easy to setup. Added some Dolby atmos speakers. Only issue is I sometimes like to listen to music and watch tv sometimes. When you pair your iPhone you can’t watch tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeorgeS,

      Thank you for the review and we're glad to hear that you like the easy setup feature of the AV receiver. For your information, you can only play one audio source at time. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Geek Squad Warranty = no help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit worked fantastic until it started turning off in " protection mode " .. I verified all my speaker cables multiple times, replugged them in one at a time but even with none plugged it would still shut off after a few minutes. It worked fine for 5 months, then started this issue a couple weeks ago. My AC is set to 72, the unit has a ceiling fan above it, i tried using that as well after reading online but still it rebooted. I put another receiver in its place to make sure my speakers, subs are ok and it worked fine. This unit sounded good, i didnt know a receiver could impact the sound so much, i am guessing I just got a lemon that has a failed capacitor or something inside. -- What I am disappointed with is that I paid the additional $60 for a geek squad warranty. I have no found out that Best Buy wont do anything until the sony warranty lapses. Sony has been a real pain to deal with, I sent the receiver to sony last week, and it will be 7-10 days until they send the replacement. I have been unable to use my home theater room in a week and a half, and probably have another week and a half to wait. I bought the warranty with the expectation I would avoid any inconvenience such as this. Otherwise - i think it is a great unit and look forward to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    The sound output is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Sony receivier recently and couldn’t be happier. We replaced an Onkyo that we bought not too long ago and was giving us nothing but problems. Not only did our problems go away, but the sound quality improved immensely. The Dolby Atmos is amazing. Low price.......great sound and function. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BruceN,

      Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony and enjoy your AV receiver!
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far excellent. Replacing a Denon I had for 8 years. I bought it because this was the only receiver they had in the store. Plenty of empty shelves these days. No regrets. Very easy hookup/ setup. Sound quality is superb. Sony has never let me down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FlJim,

      Very nice upgrade! We're glad you like the sound quality and easy setup function of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made this the center piece of my home theater. So far every movie sounds absolutely perfect. We love it and would purchase it again. Dolby Atmos sounds awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyC,

      Very nice! We're glad to hear that you like the AV receiver for your movie watching experience. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AV Receiver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastical sound and I’ve only set up a 5.1 configuration with Bose speakers. I can’t imagine how this’ll perform once I set up a 7.2. I highly recommend this Sony AV receiver. Those other expensive AV receivers are complete ripoffs! This has all the features an entertainment enthusiast could ask for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Superman, Awesome! We're glad to hear you like the excellent sound quality and overall features of your new STRDH790 receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace an older and much more expensive receiver (different brand) that died on us. We were not expecting it to be as good as what we had, but have been pleasantly surprised. It was easy to hook up as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi algea, Thank you for upgrading to your new Sony STRDH790! We're glad you like the ease of setup of your new Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an Onkyo that shorted out with the Sony. The set up was easy. I did manually add more sub. It's smaller the the old unit which I like. The sound quality is superb in my opinion. Movies sound great and the separation is much better than the Onkyo or the Pioneer I had previously. Very happy with this Receiver!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi shadow1, We're very pleased to hear you're enjoying your strdh790. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Enjoy!- Sam Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value i love it. Its easy to setup and produces good sound. I would highly recommend this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanD, we're glad you love the ease of setup and sound quality of our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound whether you want to blue tooth from your phone or tablet, or you want to directly connect your tv. It is easy to hook up everything. Must have good speakers. I recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gigabehgn,

      We appreciate the 5-star and we're glad that you like the sound quality and Bluetooth feature of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Another Great Sony Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy clear and pristine sound. Super easy setup and functions. Love the hdmi arc and how it works. For the black Friday deal I got it on its a great deal. Replaced my 16 year old Sony strd 915 receiver which I moved into my computer room. Very happy and well worth the little money it cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert,

      We are happy that you love it! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Great ATMOS Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for ATMOS. Easily superior to even the best sound bar systems. My 5.1.2 home theater sounds as good as the real movie theater. I have tried excellent sound bar systems and even a 5.1 surround using the same receiver (I have 2 of them) and ATMOS w this receiver is just so much better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Atmos,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is great for the price! The sound quality is amazing for such a budget receiver. My family was in awe when I played some sample atmos content. They kept looking around the room to find where the overhead sound was coming from....I hid the overhead speakers pretty well. Hehe.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nehal,

      Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    You can't ask for more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 7.2 A/V Home Theater Receiver 4K Ultra HD with Dolby Atmos is all you could ask for. It's like being center stage in the front role. With great sound all around you and the 4K HD is almost like great 3D. Excellent great bang for your buck.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi creview, We're very pleased to hear you're enjoying the Dolby Atmos and overall sound quality of the STRDH790. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Premium sound quality, unbeatable at this price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound from top home audio manufacturer Sony. This receiver literally does it all. 7 channels plus two subwoofer outputs. 140 watts per channel. Dolby Atmos. 4k passthrough. The sound quality is the same as higher end models

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyCaps,

      Very nice! We're glad you like the sound quality and smart features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Receiver review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver, love the sound and the simplicity of working everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveT, We're thrilled to hear that you're enjoying your new receiver. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 4 out of 5 stars

    Altmos Starter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a small bedroom and it provides the right amount of atmosphere for watching movies, tv or playing music. Having gone from the entry (590?) receiver without Altmos to this one wasn’t the big difference I thought it was going to be but, when it does it does add a bit more expansive sound to the room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, poor connectors.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great but I was greatly disappointed with the speaker connectors. I had all my 7.1 speakers connected with banana plugs on my older receiver and the only banana plug connectors on this unit are for the mains. Trying to feed a larger gauge surround speaker wire into those cheap push connector holes is frustrating and in no way provides a solid connection.

    I would recommend this to a friend