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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,339 reviews
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great receiver!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is great. I have 4 speakers and a subwoofer plugged into it. Great sound! We need to update our TV to enjoy all of it’s capabilities, but even with the old TV the sound is great! Setup was pretty easy and straightforward. I recommend this unit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bkslc,

      Thank you for the recommendation! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good surround sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy to install your self! Makes you feel like you are in the theater

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleyL, We're glad to hear that you like the audio quality and ease of installation. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Simple but a Great receiver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need something just simple but all the features of the new smart TV and Smart HDMI cords. This is the puppy. Amazing how just from my phone I can connect to the receiver and it turns everything on to Bluetooth music etc. what a great price too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Controller,

      Awesome! We are glad you like the Bluetooth function of the AV receiver. Your new AV receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Perfect 2nd tier A/V receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with this device since purchasing 1x month ago. Sound quality is good, speaker connections were accessible, and it easily connects to my phone, iPad, and laptop via Bluetooth. Easy to use, and is compatible with the remote for my Sony television.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Add 7.2.2 To Your Life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price conscious unit that really performs. Upgraded from an older Sony, upgraded the speakers and added flush mount height speakers in the ceiling. What an upgrade and amazing sound. It was overdue but I am now extremely happy. The projector has a 93 inch image and everything is now like you are participating and not experiencing everything from a distance. Maiden voyage was Top Gun Maverick (WOW). Then NFL playoffs. I got my bragging rights back!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WillieB, wow! We're glad you are enjoying our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice product I have my ps5 and my Xbox series X with a 4k blu ray player and it get the job done on having a great sound system. The sound is clear and the bass is very nice on it. I don’t even have it up 25% and the people who live above me said that they can hear it clear in there house I do recommend getting this but wait for it to go on sale and it do often

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ducky, Great! We're glad that you're enjoying your receiver. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old home TV system had problems so I picked this one up. Works great and sounds really good with my Bose setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy, used for 5.1 and music in two rooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, used for 5.1 surround sound as well as playing music in two rooms: living room 5.1 and kitchen with 2 additional wired speakers. Wish these AVRs did not look like 1985 but that's not unique to Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewbieToAVRs,

      Thank you for the review and we're glad the AV receiver works well with your setup. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I like this receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old, old Kenwood receiver bit the dust and then I pondered what to do next for my surround sound experience? I reached getting a soundbar and let me tell you that is a difficult choice-there are way too many choices to make a good decision, well at least IMO. I also looked at a new surround system and it seemed like to me that the choices were really cheap to really expensive-I was shooting for mid-ground in price wise. That's where this Sony comes into the story. It was a real nice find. By the way, I offered up the old broken Kenwood to Craigslist free to anyone that could fix it-that got plenty of offers and eventually it found it's way to someone willing to give it go. I still had the speakers for the Kenwood, which are still pretty good for my setup, and with this Sony the sound is great. My ultra HD blu ray player is great as well-the old, old Kenwood wouldn't support that so this feature just blows the old, old one away. I really couldn't be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're considering a sound system, choose Sony for outstanding quality! The STR-DH790 is an investment you won't regret. After more than a year of use, it still impresses me with its exceptional performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony Home Theatre System

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of the best receivers I ever own. The sound quality hooked up to my speakers sounds fantastic. Easy to set up and use. Definitely recommend to anyone who wants a good sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi shockershane,

      Thank you for that wonderful feedback. We're glad to hear you like the sound quality and ease of setup of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to setup much better than the older model that it replaced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatT, We're glad that you are enjoying STR-DH790 7.2-ch Surround Sound Home Theater AV Receiver. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 3 out of 5 stars

    Just good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. The sound quality is good and it decodes Dolby Atmos, so if that's all you need this could be great for you. I wish it accepted banana plugs, but most won't at this price point. I had to build a time machine and return to the 2000's so that I could connect all my devices to the TV and pass the audio back to the receiver, rather than connecting everything to the receiver and passing the video through to the TV. For whatever reason, connecting inputs to the receiver and trying to switch between them just doesn't play nicely with the TV. In fairness to the receiver, this could just as easily be a problem with the TV, which is a smart TV of a different brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RMBB,

      Thanks for the feedback. We really appreciate the time you took to share so many details about your experience with the AV receiver. We will surely take note of this feedback as it helps us improve our products/services. 

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Very Nice & Awesome quality as well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and awesome quality picture and sound. Dolby Atmos & 4K works great and terrific sound quality as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tarini, Amazing! We're glad that you like the audio quality. The STRDH790 supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Perfect to amplify my Bose speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, delivers great power to my Bose speakers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product with one small fault.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the brother to this the STR-DN-850 and they are very similar. This unit worked fine out-of-the-box and should be thru the break-in or possible failure stage. I like the sound it produces on my 7.1 speaker system and its amenities. The menu is slightly paired down, but the price was less. This unit does has NAGware in the menu. On startup the system always wants you to enter what you want to view from the menu each time. I watch the TV mostly and it makes me select the TV EVERY time before the on-screen menu will go away. I tried looking for a setting to just play the TV unless I want to select something else, but no luck. If someone from Sony is here let me know how to set it to always start on TV without having to select it. I tried both HDMI ports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OldFanOfLost, we're glad you like our product. We're sorry to hear that you have an issue with your SONY unit. The home menu of the connected soundbar or A/V receiver displays on the TV when you are switching to view content from other connected devices, the HDMI devices are connected to the receiver, and the receiver is connected to the TV using an HDMI cable to the HDMI eARC/ARC port. Make sure that all HDMI devices connected have HDMI Control enabled. If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Dolby atmos, Price

    Rated 5 out of 5 stars

    Great receiver for the price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a receiver that was 4K ready and offered Dolby Atmos. It seems that most receivers offering Dolby Atmos were highly priced. This Sony receiver was in-expensive but Yet had just the right specifications to be exceptional for its price-point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony receiver works great. Took a bit to figure out the settings as with any equipment. Easy set-up used for speaker calibration worked well. Price was fair for an A/V system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greg,

      Thank you for the 5-star rating! We're glad you like the overall performance of the unit. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a sound system to replace our inop theater sound unit. Installed easily and was in use quickly. The sound quality and performance is outstanding. My wife and enjoy watching movies and this unit makes the experience more enjoyable. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Reliable for home TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome way to set up surround sound for your home TV area. When this is on sale, it is an absolute bargain. Not the best brand, but good reliable products from Sony, if you aren't a sound snob.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodquality,

      We appreciate the 5-star rating and we're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US