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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,339 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Plenty of power for small to medium room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hooked up to Definitive Technology Mythos towers with powered subwoofers built in, and Klipsch center channel and rear speakers in a 5.2 surround system with a Samsung TV and BluRay player. I have a separate HiFi system in another room for listening to music, so this is almost exclusively used for video. Watching HD video in surround sound, dialog is clear, the surround effects are fun, and the system can reach very loud levels with no appreciable distortion in our relatively small room. In fact, the low frequencies can be so powerful that the floor shakes (but that is mostly a function of the powered subs in the Mythos). My favorite thing about the system is that the simple remote control for the Samsung TV will control the Sony (and all the other components). One remote to rule them all!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Musicman,

      Thank you for the positive feedback. Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Moving on up.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an Onkyo TX-SR333 with basic wired front speakers and not very good surrounds to this Sony 790 and I went with 4 SS-CS5 for my front and rear speakers and I added the Sony SS-CSE upward-firing atmos speakers along with the Core Center channel. I got lucky with sales and I spent about $850 on the whole setup. My BIC Accustech 12" sub is perfect with this setup. My mind is blown. I think that the auto-calibration feature works alright but I'm having better results doing it manually with the help of a tape measure. I did use the db settings that the program came up with however. I only wish that I would have done this during the 2020 lockdown. Happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack, We're glad that you are happy with this STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Jay Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good product. It's a Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to use. Has all the latest tech and features my old Yamaha didn't have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! We're glad that you like the sound quality, features, and ease of setup, WayneF. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony - STRDH790- 7.2-Ch. with Dolby Atmos & Dolby

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong A/V amplifier, great bass, easy set-up and great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KerryZ, We're glad that you like the sound and ease of setup. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Geek Squad Warranty = no help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit worked fantastic until it started turning off in " protection mode " .. I verified all my speaker cables multiple times, replugged them in one at a time but even with none plugged it would still shut off after a few minutes. It worked fine for 5 months, then started this issue a couple weeks ago. My AC is set to 72, the unit has a ceiling fan above it, i tried using that as well after reading online but still it rebooted. I put another receiver in its place to make sure my speakers, subs are ok and it worked fine. This unit sounded good, i didnt know a receiver could impact the sound so much, i am guessing I just got a lemon that has a failed capacitor or something inside. -- What I am disappointed with is that I paid the additional $60 for a geek squad warranty. I have no found out that Best Buy wont do anything until the sony warranty lapses. Sony has been a real pain to deal with, I sent the receiver to sony last week, and it will be 7-10 days until they send the replacement. I have been unable to use my home theater room in a week and a half, and probably have another week and a half to wait. I bought the warranty with the expectation I would avoid any inconvenience such as this. Otherwise - i think it is a great unit and look forward to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don't Doubt this Phenomenal Machine!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last week so I can have a good quality 4K receiver for the upcoming release of the PS5 and MAN did this not disappoint. Not only did it make my Xbox One S look great in 4K but even my classic PS4 (not the PRO) as well! I never seen the colors pop out so beautifully that I may have to re watch some films I own just to see the differences. On top of that, the sound actually makes you feel like you're in a movie theater. Hearing the Tie Fighters from a Star Wars film fly around and shoot their lasers or playing a multiplayer match on Call of Duty and hearing the enemy footsteps getting closer and closer never sounded so amazing. If you're wondering if you should upgrade and get this, do yourself a favor and please do. You will NOT be disappointed. Works great with my LG 60inch UJ6300.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cjmolina007,

      We are so glad you are pleased with the performance of your STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony and enjoy your AV receiver.
      David Sony_US

  • Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Good entry level receiver with Dolby Atmos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a Dolby Atmos receiver. I decided on this one mainly because it fit in my entertainment center . Do to my height restriction I was limited. So it sounds great. It lacks alot of features that an upper level receiver would have. The remote while it's functional will not work any other electronic device. (TV). There are very few input and outputs. Speaker line outs are spring loaded all except the front speakers. My 20 yr old Sony has better connectors and more inputs and outputs. So if you are looking for a no frills , good sounding Atmos capable system this is for you. Just read the specs before you buy. Because you may be disappointed. I am not . But I don't require alot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    SONY RECEIVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened the box; connected to the new Sony 75" TV; turned on and the ARC(?) took over and I had my speaker system connected and working from the TV control. Really easy. Great sound and TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SONYHAPPYFORCHRISTMAS,

      We're glad you like the sound quality of the AV receiver. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Perfect Slim Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Receiver is awesome and perfect for all my needs. It's one of a few slim receivers that fit in narrower cabinet. The receiver is easy to use and sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Upgrade from previous receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all my expectations. Easy to setup. Sound quality is excellent. Pairs with my TV and PS5 with no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Konfidential4, Thanks for sharing your experience with your new Sony home theater receiver. We are glad that you like its sound quality and it works well with your TV and PS5. The powerful STR-DH790 7.2ch home theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object-based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great A/V Receiver!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my entry-level Home Theater Receiver that I paired with the Sony CS line of speakers in a 5.1.2 configuration and I love it. If you're looking to upgrade from a soundbar then this system will prove well worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyer,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    A nice surprise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected sound and picture might be better than higher priced receiver's my only complaint is i hate the remote very plain and dull

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5 star review, lglover! We're glad that you are enjoying your new receiver. The powerful STR-DH790 7.2ch home theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time. We also appreciate your feedback on the remote. This can help us improve our products in the future. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great entry 7.2 receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $199 on sale. Running 2 Bose 401’s (Front)2 Bose 301’s (back) Sony center channel and sub. Excellent! Had to manually set sub as calibration was not right but WOW! Using as 5.2. Can’t go wrong with the old Bose speakers either!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Home theater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to set up, linked up to the cable box and xbox seamlessly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielS,
      Many thanks for the 5-star rating! Glad to hear that you are having a great time with the incredible sound quality, easy setup, and smooth connection of your devices to the STRDH790 receiver. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver and was very simple to setup. Only real issue I have is that when you increase or decrease the volume, it appears on the television screen. I can see that happening if I used the television remote, but not the Sony receiver remote! This is very irritating and is very distracting when you increase or decrease the volume when watching a movie! This could probably be fixed with a simple firmware upgrade. I've seen numerous people, including me, post on the Sony site about this, but nothing is being done. I wish I would have known this before I purchased it because I probably would have looked at other receivers that don't do this. As a matter of fact, my older Denon AVR3300 didn't even do this, so come on Sony, fix it!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregD,

      Thank you for the feedback. We really appreciate the time you took to share so many details about your experience with the AV receiver. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Perfect for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works without hassle (HDMI CEC works fine for me referencing another review). 5.1.2, 145w, Atmos/DTSX, is more than enough speaker for any indoor home application.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jmcki709,

      Very nice! We're glad you like the smart features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good receiver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver for the money. Easy to use and sounds good with my Bose cubes that Inhave had for ever. Has two sub outlets

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mitch,

      Thank you for the 5-star rating! We're glad to hear that you like the easy to use features and sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Setup
    Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    Good quality 4K receiver !! For the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, nice easy to setup ! Also it has the capability of having to to wireless subs, two ports on the backside. The remote is a little busy but is very user friendly. Definitely well worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dirtyboi, Great! We're pleased to hear that you like the ease of setup, user-friendly remote, and features of your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony. Erin Sony_US

  • Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    Great bang for buck

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best budget receiver on the market. Has everything you need unless you need HDMI 2.1 support, and is extremely affordable. The remote sucks, but otherwise great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sportsandelectronics,

      Thank you for the 5-star rating. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great receiver and awesome value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connectivity. Powerful audio. 7.1 setup was a breeze with the microphone. Gone or the days when I had to balance the speakers individually with a sound pressure lever meter. the 4K pass through is ideal. I was frustrated that the receiver kept shutting down every time I used my 4K DVD player. It was getting overloaded for some reason even with moderate volume. After many frustrating days, I discovered that my right front speaker connection had become loose and that caused the calibration to go out of balance for that channel. Keep that in mind if this happens to you. The only issue I have is that the receiver does not accept banana plug speaker connections. Other than that this is a gem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ComputerCo,

      Thank you for the 5-star rating! We really appreciate the time you took to share so many details about your experience with the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US