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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,348 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is amazing. Easy to setup. 5star product!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AzOchoa, We appreciate your 5-star rating and we're glad that you like the sound quality and ease of setup. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Well priced receiver, easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed it in a pinch at the last minute. Couldnt be happier. Easy to install. Powers my 6 speaker Bose system great. Definitely worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeanieBlaze,

      We are glad that you're happy with your purchase! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Somy sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it amazing sound quality, easy set up cant wait to get more speakers to hook up to it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gemini24,

      We appreciate the 5-star rating and we're glad to hear that you love the sound quality and easy setup feature of the AV receiver. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Not to be missed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as advertised. Has all the specs I need. Dolby Vision/Atmos. Music sounds wonderful. I couldn't be more happy with this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Zers,

      We are glad you are happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easy to install, simple to operate and the sound....wow. The sound quality is excellent. Great purchase... especially the price match guarantee that I got on it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a 4K receiver, saw this on sale in the store,instant purchase. Great sound (5.1), plenty of options, easy setup. Still need Atmos speakers to test that out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Value-Dolby Atmos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price for Dolby Atmos receiver. Very easy to install and operate, simple and well written user manual. Excellent sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BDIAvion,

      Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony and enjoy your AV receiver!
      David Sony_US

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. However, everytime you turn on tv and receiver, the receiver menu comes on asking which device you want to use. This is annoying.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jmovm,

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony and enjoy your AV receiver!
      David Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 4 out of 5 stars

    Dobly atmos ready

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go it for dobly atmos. It works great. I have 2 subs and it gets loud enough. I have kilpsch speakers. Its solid

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cgsolar,

      Very nice! We're glad the AV receiver works well with your setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Can't go wrong with this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Great features! Latest and greatest Dolby Atmos, DTS etc. Sounds like I'm in the theater. I watch everything in surround sound now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeavyErk,

      We appreciate the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    My stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item after my old one I had for 20+ years no longer worked. I love it. It's easy to use, worth the buy and great value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, Thank you for upgrading to your new STRDH790 7.2ch Home Theater AV Receiver! Good to know you love the ease of use and you feel that the price is worth it. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony. -Sam Sony_US

  • Rated 3 out of 5 stars

    Was working well for 17 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for Best Buy repair to ship it back how a produect needs repair after 17 months, amazing / I have Crowm PL-4 Amp & Crown SL-2 Pre- Amp with teo Teac reel to reels 45 years old never needed pair

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great smaller size receiver it had a nice sound and good features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi christos2112,

      Thank you for the 5-star rating! We're happy to hear that you like the compact design, sound quality and smart features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound ! Can hook up either 7:2 or 5:2 I had a 6:1 system prior and went to the 7. 1

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Megg,

      Amazing! We're glad that you like the speaker configuration and sound quality of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Replacement surround sound receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a very old and dying Sony 5.1 receiver and am very happy with this new one. There is just one thing that for the life of me I can't figure out, the rear speakers only work when we watch a Blu-ray. Everything else, cable tv, apple tv, music, just deliver sound through the front and center speakers. I'm sure i have something not set right but i'm still trying to figure it out. Great sound and remote. Receiver is actually hidden behind my tv above a fireplace. I would definatrly buy it again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TMcDone,

      We're glad that you are happy with the upgrade! It's unfortunate that you are not able to enjoy your rear speakers on the other sources. You may find this link helpful:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00024901

      Hope this completes your experience. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Painless Warranty Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a lemon. within a month or two the receiver would go into protect mode and shut down. I started trouble shooting and eventually go to where it would be plugged in all alone in a completely different room and shut down. This review is more to showcase the warranty repair process. It was smooth and very simple. when returned, it worked great for about 6 months. Now going into protect mode again and all warranty periods have expired. I hope this is an anomaly and now as I look to replace it with something that actually works for more than ten minutes at a time,.. I am for the first time considering moving away from a Sony product. I hope everyone else has a better experience with what looked like a very capable receiver.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great reciever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product. Easy to use and produces incredible sound with lots of options for inputs. Best with core speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi docsax,

      We appreciate the recommendation and we are happy that you love the sound quality and smart features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Was a good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am never disappointed with Sony products. I had an old Sony stereo system and used its receiver for my surround. However, a few months ago it would not process the sound on newer movies. This was hard to come by but I was able to nab an open stock item for about half the cost. Only issue I had was the set-up was a bear. Probably because I am not a huge techie. Had to go on-line several times for instructions. I still give the item 5 stars because I believe the issue was more user driven. Puts out great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ByLs,

      Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! It’s so easy, plug in your speakers and a sub and your done. I only use two fronts and a sub with this but wow!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan, Great! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. We're glad to hear it works great and you find it very easy to install with your speakers. Good to know that you like overall sound quality of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Sony sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional Sony system. We love it. Very easy to use and most of all the price is great. Definitely would recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Richard,

      Thank you for the recommendation! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US