Customer Ratings & Reviews
- Model:
- STRDH790
- |
- SKU:
- 6219445
Customer reviews
Rating 4.5 out of 5 stars with 2348 reviews
(2,348 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Dolby atmos, Sound quality
Rated 5 out of 5 stars
Inexpensive 5.1.2 Home Theater system
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver was purchased to use as an inexpensive 5.1.2 home theater system. Works great. Sounds great with Klipsch speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roger,
Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Power, Sound quality
Rated 5 out of 5 stars
Good Quality and Amazing sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was amazed by the quality of sound and power produced to my 7.2 home theatre system! Everyone loves coming over for movie nights now!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dustin,
Very nice! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Sound qualityCons mentioned:Display
Rated 3 out of 5 stars
Not great low price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and sound . Poor build and design controls difficult to see and understand . Display hard to decipher. Auto set up inaccurate must be done manually. 1stt unit died after aa month was able to exchange it at Best Buy,the new one is still working after a month . The saving grace is that it’s about the cheapest atmos receiver out there and it has a low height important to fitting into my cabinet.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cwall,
Thanks for the feedback. Please be assured we take this feedback very seriously and continuously strive to improve our products. If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Best bang for your buck!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entry level receiver! Has all the latest tech like Dolby Atmos and DTSx. Best bang for the buck. Truly a well build receiver for the price range. Sony have been around forever and always delivers great products. Highly recommend this unit if your upgrading from a 5 channel receiver or don’t want to break the bank to get some new features like Atmos for a great price. I was using all 7 channels with 2 subs and the receiver handled effortlessly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JL380,
Thank you for the 5-star rating! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sony receiver 7.2 ch.with dolby atmos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, sounds great one thing there are not a lot of adjustment you can make .
I would recommend this to a friendBrand response from SonyListens
Posted .Hii Bigalg,
Very nice! We're glad you had an easy time setting up the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Excellent Performance
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit to use as my TV surround sound. It has performed great to this point. Quality sound, easy to use and program.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MacAirCover,
Thank you for the positive feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great sound, poor connectors.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great but I was greatly disappointed with the speaker connectors. I had all my 7.1 speakers connected with banana plugs on my older receiver and the only banana plug connectors on this unit are for the mains. Trying to feed a larger gauge surround speaker wire into those cheap push connector holes is frustrating and in no way provides a solid connection.
I would recommend this to a friend Rated 5 out of 5 stars
Exceptional value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like many others who have reviewed this, I too was down grading from a much higher spec receiver because I never used all the extra inputs and outputs. Set up was easy, but a little tricky. You set it up as 7.1 and then have to use the menu to convert is to 5.1.2. Works great and the price was unbelievably low (keep checking the website for sales). Only negative was the blue-tooth would not pair with my Sony wireless headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkinOrlando,
Awesome! We're glad you like the AV receiver. You may find this help guide helpful regarding Bluetooth connection.
https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001555719.html
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Very powerful and easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful and easy to use. Great sound and no frills makes this unit a great experience for those who are on a budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pchoustontx,
We are glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony receiver is well balanced between simplicity and highly capable, supporting the lastest audio protocols today. Very happy with the receiver complimenting my AV setup, making switching between input sources (Xbox and cable TV) seamless with high fidelity output.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeB, We're glad that you are enjoying your new receiver. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Incredible receiver for that price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lets be honest. I wanted a receiver in the 2k to 3k cost arena to try and check off all the boxes of everything I needed in a receiver. Then I saw this Sony and low and behold, although it didn't check off all the boxes, it covered most of them and at a price that is so inexpensive that you really can't believe it. Very impressed with it all of its inputs i.e. Cable, Roku, Blue Ray and PS4 for the kids. I reconfigured my speakers for Dolby Atmos and voila, its a fantastic surround sound system. Incredibly impressed!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaptDBThiefoftheSea, That's great! We're very happy to hear you're enjoying the overall features of your new STRDH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Bang for your buck Atmos
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased this as a temporary solution to power a 5.1.2 system until I saved up for a separate AV preamp, power amp set up. I am using all SVS prime speakers with Yamaha in ceiling speakers for the height channels. This little AVR powers this set up beautifully and is controlled by any remote I turn the TV on with. My only quibble is the setup interface is a bit clunky and out dated looking. At high volumes it runs a bit hot so I purchased an AC infinity fan.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aperez301, Thank you for purchasing the STRDH790! We're glad to hear it works perfectly with your speakers. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam
- Pros mentioned:Price, Sound quality
Rated 4 out of 5 stars
Very Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good clear sound, paired with Sony TV so setup was seamless. Very good value for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HittR,
Thank you the positive feedback. We're glad you like the sound quality and value of the unit. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Dolby atmos, Sound quality
Rated 5 out of 5 stars
Basic Dolby Atmos
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best basic Dolby Atmos receiver available. (Gets the job done if you are looking for an awesome surround sound experience.)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Exercise06,
Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Ease of use, Sound quality
Rated 4 out of 5 stars
Simple and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a replacement for a Denon home to system that was acting up. This one works. Extremely simple to switch over and better sounding than the Denon
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Good quality. Reasonable price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Reasonable price . Very easy to install. Works great. Very happy to buy it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Js2159,
We are glad that you love it! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver puts out great surround sound and easily integrates with my Sony TV. And with the low price, the value cannot be beat for a 7.2 receiver.
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Perfect to amplify my Bose speaker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, delivers great power to my Bose speakers
I would recommend this to a friend Rated 5 out of 5 stars
Great receiver for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from an older Sony receiver that was failing and couldn't be happier. Speaker connections were straight forward for my 5.1 setup. I used banana plugs for the front speakers which was extremely easy. I am not utilizing the Atmos feature right now but that is an option for the future with this receiver. The ARC feature works perfectly with my newer Samsung smart TV. I used the included microphone to automatically set up the speakers and am happy with the settings. Overall I am very happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donald, Awesome! We're thrilled to hear you're enjoying the overall features of your new STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam
- Pros mentioned:Ease of useCons mentioned:Display
Rated 1 out of 5 stars
Good Feature Set - Cheap Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Owned this receiver for just over two years. Great connectivity. Easy to use menu. Front display crapped out and when i sent it in, they couldnt get it to happen (i sent in video evidence kf the display freaking out). So now im out of warranty with a front display i cant read.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jeremy,
We're glad that you like the connectivity and user-friendly functions of the receiver. It's unfortunate that the display panel is not working properly. Make sure you tried the troubleshooting steps on this link to help resolve the issue:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00032089
If still not resolved, the unit may require service. Please contact our authorized service center for repair options. Please refer to this link:
https://us.esupport.sony.com/support/s/service?language=en_US&cpint=spt-subfooter_prodrepair
Hope this helps,
-Ralph






