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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,339 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Exceptional value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many others who have reviewed this, I too was down grading from a much higher spec receiver because I never used all the extra inputs and outputs. Set up was easy, but a little tricky. You set it up as 7.1 and then have to use the menu to convert is to 5.1.2. Works great and the price was unbelievably low (keep checking the website for sales). Only negative was the blue-tooth would not pair with my Sony wireless headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkinOrlando,

      Awesome! We're glad you like the AV receiver. You may find this help guide helpful regarding Bluetooth connection.

      https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001555719.html

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds system. Works well and easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Fabulous! We are extremely pleased to know your satisfaction with the incredible sound quality, ease of setup, and superb performance of the STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thanks so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Display

    Rated 3 out of 5 stars

    Not great low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and sound . Poor build and design controls difficult to see and understand . Display hard to decipher. Auto set up inaccurate must be done manually. 1stt unit died after aa month was able to exchange it at Best Buy,the new one is still working after a month . The saving grace is that it’s about the cheapest atmos receiver out there and it has a low height important to fitting into my cabinet.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cwall,

      Thanks for the feedback. Please be assured we take this feedback very seriously and continuously strive to improve our products. If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Quality and Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was amazed by the quality of sound and power produced to my 7.2 home theatre system! Everyone loves coming over for movie nights now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dustin,

      Very nice! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Very Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear sound, paired with Sony TV so setup was seamless. Very good value for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HittR,

      Thank you the positive feedback. We're glad you like the sound quality and value of the unit. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Always buy Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is replacing my old Sony sound system, I will never buy another brand. The sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Performance

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to use as my TV surround sound. It has performed great to this point. Quality sound, easy to use and program.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MacAirCover,

      Thank you for the positive feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very powerful and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and easy to use. Great sound and no frills makes this unit a great experience for those who are on a budget.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pchoustontx,

      We are glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Display

    Rated 1 out of 5 stars

    Good Feature Set - Cheap Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this receiver for just over two years. Great connectivity. Easy to use menu. Front display crapped out and when i sent it in, they couldnt get it to happen (i sent in video evidence kf the display freaking out). So now im out of warranty with a front display i cant read.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeremy,

      We're glad that you like the connectivity and user-friendly functions of the receiver. It's unfortunate that the display panel is not working properly. Make sure you tried the troubleshooting steps on this link to help resolve the issue:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00032089

      If still not resolved, the unit may require service. Please contact our authorized service center for repair options. Please refer to this link:
      https://us.esupport.sony.com/support/s/service?language=en_US&cpint=spt-subfooter_prodrepair

      Hope this helps,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bang for your buck Atmos

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this as a temporary solution to power a 5.1.2 system until I saved up for a separate AV preamp, power amp set up. I am using all SVS prime speakers with Yamaha in ceiling speakers for the height channels. This little AVR powers this set up beautifully and is controlled by any remote I turn the TV on with. My only quibble is the setup interface is a bit clunky and out dated looking. At high volumes it runs a bit hot so I purchased an AC infinity fan.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aperez301, Thank you for purchasing the STRDH790! We're glad to hear it works perfectly with your speakers. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and features for the price. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Trailer park BOOGIE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, easy hook up with alot of sound settings

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Meateater,

      We appreciate the 5-star rating and we're glad to hear that you like the sound quality and sound settings of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible receiver for that price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets be honest. I wanted a receiver in the 2k to 3k cost arena to try and check off all the boxes of everything I needed in a receiver. Then I saw this Sony and low and behold, although it didn't check off all the boxes, it covered most of them and at a price that is so inexpensive that you really can't believe it. Very impressed with it all of its inputs i.e. Cable, Roku, Blue Ray and PS4 for the kids. I reconfigured my speakers for Dolby Atmos and voila, its a fantastic surround sound system. Incredibly impressed!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaptDBThiefoftheSea, That's great! We're very happy to hear you're enjoying the overall features of your new STRDH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Basic Dolby Atmos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best basic Dolby Atmos receiver available. (Gets the job done if you are looking for an awesome surround sound experience.)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Exercise06,

      Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver. Sounds great and has really awesome features. I definetly recommend this receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MovieWatcher34, thank you for the 5-star rating! We're very pleased you like the amazing sound this unit delivers and overall features of your new receiver. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time!  Enjoy!- Sam Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good quality. Reasonable price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Reasonable price . Very easy to install. Works great. Very happy to buy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Js2159,

      We are glad that you love it! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit, easy setup and sounds great driving my polk speakers. BT was very nice and easy to use too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      We are glad you like the Bluetooth function of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony - 7.2-Ch. Dolby Atmos 4K Ultra HD A/V

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. The calibration was easy. Setting the speaker configuration is easy too. The Bluetooth connection a breezy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndyEng,

      We are happy that you love it! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for my Bose Lifestyle System, which failed after 13 years. I was able to use the Bose speakers, which worked perfectly with the Sony receiver. I added 2 Sony subwoofers and the Sony Dolby Atmos speakers. Everything connected easily and the sound far surpasses my previous setup. The Sony receiver has matching ports with my newer TV. The Sony equipment is very price competitive and works as advertised.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kerry,

      Very nice upgrade! We're glad you like the AV receiver. Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great receiver for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older Sony receiver that was failing and couldn't be happier. Speaker connections were straight forward for my 5.1 setup. I used banana plugs for the front speakers which was extremely easy. I am not utilizing the Atmos feature right now but that is an option for the future with this receiver. The ARC feature works perfectly with my newer Samsung smart TV. I used the included microphone to automatically set up the speakers and am happy with the settings. Overall I am very happy with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donald, Awesome! We're thrilled to hear you're enjoying the overall features of your new STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US