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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,339 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Simple and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for a Denon home to system that was acting up. This one works. Extremely simple to switch over and better sounding than the Denon

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver puts out great surround sound and easily integrates with my Sony TV. And with the low price, the value cannot be beat for a 7.2 receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy set up and easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took it out the box, connections were easy to make. plug in set up and enjoy. my first 4k receiver and was easy to understand and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ought this to replace old receiver that was difficult to use and not 4K. This one is super user friendly and excellent quality with a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good receiver

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver. I'd like it if there were more on-screen programming functionality. Everything requires the remote...

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously owned several more expensive Onkyo receivers and functionally this one matches up while offering the formats I needed. HDMI 2.0 worked well passed 4k/60/HDR it has atmos, dolby surrond upscaling and on and on. Things I would knock about this are the auto calibration not sure why but it was miles off, not an issue for me because I know my speakers crossover and can tune DB myself. Also the menu options for testing speakers are lacking but for the price and features I highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi super, We appreciate the feedback. Good to know you appreciate the overall features of your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Yamaha receiver with this Sony. I am only using 5.1 for now, but the sound is super clean even when I crank up the volume. Nothing was wrong with the Yamaha I just wanted to upgrade to a receiver that would support 4K. For the price and sound quality you could do a lot worse. Recommend! FYI the remote control could use more functions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KTMSDGT,

      Very nice upgrade! We're glad to hear that you like the sound quality of the Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 7.2 Home Theatre Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Pioneer receiver went unexpectedly on the blink. I picked the Sony after some research and the features. While the family room that is the main viewing area is only 400 sq. Ft with 10ft ceilings this unit easily fills the space with sound. Adequate inputs and a breeze to set up speaker balance, room size etc. I believe our sound is better than before, Size is compact. Matches virtually any decor. For an inexpensive receiver you will not be disappointed. Sony has a winner with this unit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daddydave2,

      Thanks for sharing your experience with your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony and have a nice day!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality. Easy set-up. Ample power and volume. Recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardS,

      Thank you for the 5-star rating and we're glad to hear that you had an easy time setting up the AV receiver and liked the power and volume. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. Great sound. I have it hooked up to outdoor speakers. Still have some features I have yet to try.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimR,

      We are happy to hear you are enjoying the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony and enjoy your AV receiver!
      David Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 3 out of 5 stars

    Good value, but had to return mine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt display video when plugged devices into it. Worked fine for my surround / audio as a receiver otherwise. It's cheap and you get what you pay for. Barebones audio receiver. Good value for the price but had to return mine because of video issue above.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JCS1, we're sorry to hear that you had returned your SONY unit because of the issue on video. When using HDMI connection and having issues with video, it is recommended to follow this link:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00282213

      We have our Support team that is always happy to assist. You may email us anytime at at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! We hope you consider SONY again. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good value and easy operation.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Good value for the money. Easy operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Home Theater setup and bought this receiver as part of it. Easy setup, Excellent sound quality. I liked it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Ease of use

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product it TOTALLY worth the extra $$$. I turn on the tv and it turns on too! Easy set up, and all HDMI makes this product worth every penny!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony has done it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony AV home theater system packs alot of power and the Atmos sound quality is worth the price of purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MySamsung55tv, We are glad that you are happy with our Sony home receiver. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object-based audio decoding. Plus, you can enjoy superior picture quality to match with a 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time!  Enjoy!- Vincent Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Home theater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase sounds amazing Dolby Atmos is a must. Sounds amazing with movies and video games

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fallout316,

      Awesome! We are glad that you're happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent receiver with most advanced feature

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver with most advanced feature. Good purchase for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sandeep,

      Very nice! We're glad you like the smart features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony and enjoy your AV receiver!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Good product best service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony receiver. It works good with my Xbox series x and ps5. You do have to take time to program it all just right but it even does pc good with a Samsung q70r 2019 Nvidia graphics card 2070 super. Prior Yamaha magnolia receiver both purchase from Best Buy. I did have a problem with this same model however Best Buy made it right. If you have any problems with it speak to Best Buy. The geek squad has you covered.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi USA76, Thank you for the 5-star rating! We're very happy to hear it works great with your PS5 and Xbox Series X. You’re now able to experience true home theater sound without limitations. Once you take advantage of Dolby Atmos and DTS:X object-based surround sound, combined with 4K HDR and HDCP 2.2 support, there is no going back! Be sure to take advantage of the flexibility of 6- in/2-out HDMI and multi-room listening, plus voice control powered by Google Home. Don’t forget our Phantom rear surround channels can transform your five-channel system into a seven- channel system too! Glad to know everything has been taken care of. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Atmos home theater sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price turned my head with all the features offered. This receiver paired with my new Sony speakers and HDR bluray player are just wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well and is as advertised. Straightforward and sounds good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SCGator,

      Thank you for the purchase and we appreciate the 5-star rating! We're glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony and enjoy your AV receiver!

      Regards,
      David Sony_US