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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,348 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    SONY Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and overall easy to set up. Great addition to my home theater

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatpurchase

      Awesome! We're glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best price for a 4K you will ever PAY !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good price for a 4k 7.2 Ch Sony Receiver. I have like 6 in-ceiling speaker and a center channel speaker hooked up to it. I got the speakers from Amazon Micca company and they sound amazing ! I paired all them of with klipsch subwoofer and it sounds like super expensive movie theater surround sound. There are so many option for movie, music, and speech you pic. Bluetooth music with phone is pretty easy to use also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Galactica,

      Great! We're glad that the STRDH790 receiver is perfect for your entertainment setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good entry level receiver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use. The audio quality is Ok but I wouldn't call it great compared to more expensive models. Still for those not interested in spending a lot of time optimizing their audio and just want a receiver that works. This does just fine. My only big gripe is that there seems to be a delay in remote commands and periodically the receiver will claim it doesn't detect the video input even though you can see the video coming in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheCompanyComputerGuy, We regret to hear that you're having an issue with this receiver. We apologize for the inconvenience. In this case, you can isolate this issue by following the troubleshooting steps from the link below:
      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00175201

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a die-hard Pioneer guy. After my center channel went out on my 15 yr old Pioneer I needed a new one. I needed a lower profile to fit in my entertainment center. I bought this Sony and I am very happy. It was easy to setup and has great sound in 5.1. I haven't tried the 7.2 yet. It isn't a sound pounding receiver but does put out quality sound. I bought an open box at BB and added the 4 year warranty. I am happy with my choice. I was also looking at the Onkyo but due the the height I bought this one. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    User interface

    Rated 5 out of 5 stars

    Great entre level Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and great price. Does the job. User interface menu can be improved but sound quality is worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James,

      We are glad you like the sound quality of the AV receiver. Thank you for the feedback. We will surely take note of this feedback as it helps us improve our products/services. Thank you for sharing your review.

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Movienut

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this receiver. The sound quality is outstanding and it was easy to setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Movienut, we're glad you love the ease of setup and sound quality of our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Excellent deal if you get a good one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These receivers are powerful enough to drive my tower front speakers with two 8" woofers, 6" midrange, and tweeters, 5 other speakers in a 7.2 setup plus 2 powered subwoofers. My biggest worry was if I'd have enough power to even hear the speakers. LOL! There is enough power to blow you out of the house with smooth no distortion sound. Personally, I don't need some of the extras. My 65 in" Samsung TV has all of the streaming capabilities and with youtube TV, I really don't need anything else. I think these 7.2 Dolby Atmos receivers are coming down in price because the companies plan to string the 9 channel receivers and sell those cheaper than they do presently. Now for the bad news. My receiver always would lock up on the sound calibration test and after 2 weeks, I kept getting error messages concerning the rear surround channel. What a shame, it is a killer unit other than these flaws, so this unit must go back. These are selling like hotcakes everywhere, so somebody is getting good ones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bigmike,

      We are sorry to hear what happen. To isolate the issue, please rewire the speaker wires and try again. We also recommend using speaker wires that are anywhere between 12 to 16 gauge. These are most commonly used for connecting speakers to an amplifier or an Audio/Video (A/V) receiver. We encourage you to make use of our many online resources to help with questions regarding your Sony product.

      https://www.sony.com/electronics/support (Sony Support website)
      https://us.esupport.sony.com/support/s/support-contact?language=en_US (Chat support)

      Happy to help,
      David Sony_US

  • Pros mentioned:
    Dolby atmos, Price

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, was able to add dolby atmos to my surround sound and boy do I love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Foolio1247,

      We are glad you love it! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos, Price

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Dolby Atmos receiver! Great value for everything you get!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi countrykevin,

      Thank you for the 5-star rating! We're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hooked everything up, it was easy, so far the sound is good no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dogmom,

      Thank you for the 5-star rating! We're glad the AV receiver works well. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Nice audio video receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was really quick and easy to get all speakers configured. Choose this receiver because of Dolby Atmos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lawlkns, We're thrilled to hear that you find the unit easy to setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Sony 7.2 channel w/ Dolby Atmos 4K Ultra HD A/V

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up easy since I have a Sony Smart TV. Good sound and good value!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffD,

      Thank you for the purchase! We are glad you like the easy setup function and sound quality the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    My Reciever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and the quality for the price was good, easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joanynell, Great! We're glad that you like the quality and ease of using your new STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great reciever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reciever with easy setup and superior sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rod4sail,

      Thank you for the 5-star rating and we're glad to hear that you like the easy setup feature and sound quality of the unit. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed.

      -David Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 4 out of 5 stars

    Awesome Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good receiver. for a person who does not want to break the bank for an HT setup. Sound great and supports Dolby Atmos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for your Buck!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver works great and is very versatile! I am running it with a 5.1.2 Surround Sound system, but it can work with a 7.2 as well. I love this receiver because I am able to play sounds through it via bluetooth and my phone. I strongly recommend this for anything in the market for a reciever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LogicThinker,

      That's awesome! We're glad to hear that you love the Bluetooth function of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great item for the money. Very easy to set up and compatible with all of our other electronics!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi buglifeee,

      Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a small to medium room. Good set up for either 7.2 or 5.2.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi khanartizt,

      Thank you for the positive feedback and we're glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome cinema amp

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cinema amp. Great sound and features. Easy to install and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nicks,

      Very nice! We're glad you appreciate the sound quality and smart features of the unit. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    This is the best so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply best receiver works really well and so easy to use I keep it on all the time and never gets hot .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rajeev,

      Thank you for the 5-star rating! Good to hear that the STRDH790 suits your needs. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US