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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,348 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    surround

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the auto speaker setup worlks great, had one speaker the wire broke during install - it kept failing setup till i found it. manual surround adjust. like being in the middle of the movie

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ABsony,

      Thank you for the review. We always recommend to use speaker wires that are anywhere between 12 to 16 gauge. These are most commonly used for connecting speakers to an amplifier or an AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up but control not intuitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found setting you the system to my speakers and my multiple add-on boxes with no problem. I do have a problem with setting up the sound options. I have to play with the remote to get the correct sound setting I want for my different inputs. - this may just me - I just don't find it intuitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good receiver

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver. I'd like it if there were more on-screen programming functionality. Everything requires the remote...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver makes our speakers sound AMAZING! It replaced our previous Sony receiver so we already knew the about the quality. But the sound we receive makes me feel like I'm in a real movie theatre. It has several ports so you can plug in several speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CReese, Thank you for the 5-star rating! We are glad to hear that you are happy with the sound quality of the STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound at a value!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to add to existing speakers in the basement. Hooked up easily and sounds great. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyT, We're glad that you like the audio quality of your receiver. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Overlooked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I've ever heard and went out to get the rest of the sony set to complete the atmos experience 2 subs and all. Set up is simple, user interface is easy also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fred,

      Thank you for the 5-star rating! We're glad that you like the easy setup feature and user interface of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal andf a definite best buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up (With help from Geek Squad) easy to operate as part of our video system...quite pleased with its performance and control functions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IraW, Great! We're glad that you like the ease of setup and operation, performance, and control functions. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Excellent Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from my old Sony receiver. Being able to connect everything from my receiver to TV with one HDMI cable is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bones, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good rig!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Stereo! I'm glad I found it on the shelf at the local Best Buy! These are NO WHERE else in stock, anywhere. Great Sound, that is clear, no distortion with the Sony Speakers I got for it. Good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2ombi3Hun73r, Thank you for sharing your awesome review! Choosing this AV receiver will definitely be worth it! We're glad that your investment is worth it and you are pleased with the incredible audio quality and overall performance of your new STR-DH790 7.2ch Home Theater AV Receiver. It's good to know it works great with your Sony speakers. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stereo receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this thing is impressive. Can get very loud and clear, I think I'm at a concert the way it makes my Klipsch subs hit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Looney1970, Thanks for this positive feedback We are thrilled to hear you are satisfied with your purchase and you are enjoying the loud, superb sound quality of your new AV receiver. Good to know as well that you feel as if you are there at a live concert. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great system for good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good system for a decent price. I’m running 4 in wall speakers and my home theater sounds great! Only thing I wish is that the menu was not something that looked like it was made in the 90’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello justin722, We are glad that you like the sound quality your new Sony home theater receiver. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great receiver I hope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven’t used it yet. I’m hoping that it’s a great receiver. Haven’t set it up yet since I’m still deciding on a tv to set it up with. After watching many reviews on it I decided to buy this receiver after the many positive reviews and for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Turner,

      Thank you for reaching us! If you need further assistance in setting up your AV receiver. We encourage you to make use of our many online resources to help with questions regarding your Sony product.

      https://www.sony.com/electronics/support (Sony Support website)
      https://us.esupport.sony.com/support/s/support-contact?language=en_US (Chat support)

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does the job better than imagined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that spending less than $400 for a good receiver was unheard of. But this Sony is giving more than I bargained for. The sound, the multifaceted interfaces, and the quality I get with the Sony brand leaves me speechless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a Christmas gift and the first one I received was damaged not do the Best Buy it was a manufactured error when I was able to get a new one I got everything hooked up and it sounds awesome the atmos added a little bit more to the surround sound feeling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome budget atmos receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, compared to a budget Yamaha and a demon receiver this one had the best auto eq calibration that worked with my nose acoustimass 10 set up. The others were more user friendly in the interface which is why I gave it 4 stars. The sound is awesome though and I love the atmos.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and connection to my sony tv. The power is sufficient and there are enough connections

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, ScottG. Glad your all set. Enjoy and thanks for choosing Sony. - Craig Sony_US

  • Rated 5 out of 5 stars

    Great upgrade and very nice features!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has everything we were looking for in a surround receiver. The installation and setup were fairly easy with many fine tuning options. Since going to the movies will be on hold for a while this is the next best thing to setting up a home theatre. Enjoy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DG43, Awesome! Good to know that this is what you are looking for in an AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good receiver for the money. Could use a little more power and the UI seems a bit dated but very functional. The ARC and device interfacing has been great with my game systems and TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeB,

      Thank you for the review and we're glad you like the AV receiver functions for its price. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great theater receiver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver has proven itself to be an amazing addition to our home. It supports up to 7.2.1 and 5.2.2 all at a very reasonable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MDM92, Great! We're glad that you are enjoying your STRDH790 receiver. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This avr receiver is a perfect replacement for the same unit that was damaged from a severe power surge. Easy setup and use. I would buy again if needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi outlaw164,

      That's awesome! We're glad to hear that you like your new Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US