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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,339 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony - 7.2-Ch. 4K Ultra HD A/V Home Theater Rece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working fine. The only issue is my Harmony multi remote doesn't work with the unit except to turn it on and off. Also each time I turn the unit on it makes me go through the setup procedure before I can just watch my TV. I do like the sound and the options for the sound to my speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very very nice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this. Sound is very clear upgrade from old receiver. Also best looking one in my opinion. Alot of new receivers look dated. Looked like my old one. The sony though looks up do date and sounds awesome! You don't need alot of things the more expensive ones have. This works perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great receiver

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this system it is easy to set up and helps keep all my devices sounding great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shan44, We're glad that you like the ease of setup. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good rig!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Stereo! I'm glad I found it on the shelf at the local Best Buy! These are NO WHERE else in stock, anywhere. Great Sound, that is clear, no distortion with the Sony Speakers I got for it. Good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2ombi3Hun73r, Thank you for sharing your awesome review! Choosing this AV receiver will definitely be worth it! We're glad that your investment is worth it and you are pleased with the incredible audio quality and overall performance of your new STR-DH790 7.2ch Home Theater AV Receiver. It's good to know it works great with your Sony speakers. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Bought this unit for its ability to pass 4K!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 50 years in broadcasting I have become very picky about video quality... After I upgraded my TV to a 4K unit I needed to upgrade my receiver to one that would pass 4K video. I picked this Sony unit and am very pleased with its performance. It has great sound quality at a reasonable price...I WON!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver makes our speakers sound AMAZING! It replaced our previous Sony receiver so we already knew the about the quality. But the sound we receive makes me feel like I'm in a real movie theatre. It has several ports so you can plug in several speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CReese, Thank you for the 5-star rating! We are glad to hear that you are happy with the sound quality of the STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good receiver for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to connect and set up, only issue was getting the right configuration so a 2nd set of speakers could be used as “B” set in another room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi whoknewbc,

      Thank you for the purchase and we're glad to hear that you had an easy time setting up the AV receiver. Unfortunately, the AV receiver does not support zone function for setting up new speakers for a different room. We recommend our STR-DN1080 if you want that function. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good receiver for the money. Could use a little more power and the UI seems a bit dated but very functional. The ARC and device interfacing has been great with my game systems and TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeB,

      Thank you for the review and we're glad you like the AV receiver functions for its price. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up but control not intuitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found setting you the system to my speakers and my multiple add-on boxes with no problem. I do have a problem with setting up the sound options. I have to play with the remote to get the correct sound setting I want for my different inputs. - this may just me - I just don't find it intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my 1080p receiver to this 4k receiver. Has all the features I need and works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Avengers,

      You made the right choice upgrading to the Sony STRDH790! We're thrilled that you are enjoying the 4K function and amazing features of the receiver. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    I Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a 20 year old Yamaha receiver for my surround system so this was a really great upgrade for me. I love that it has multiple connections in the back so I can plug all my devices into it as opposed to the TV. It does a pretty good job of turning everything on when I turn the TV on or the Blu-ray and switching to the right connections though there have been a couple of times I had to use the remote to switch it to the right HDMI but that is not the standard. Seems like it was a really good value for the price considering all the modern stuff it has.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FlannelJammies,

      Thank you for the feedback. We're glad to hear that you like the value and price point of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately there is a menu feature that pops up frequently when starting up which is completely unnecessary. It’s a well documented complaint for many years that Sony ignores. It has to do with hdmi-cec which can be disabled but you lose the ability to use ARC, which is necessary for my setup. The audio quality is very good and it sounds much better than my old Yamaha. It’s a shame of the other issue because it would be great otherwise. I purchased an open box and it was missing the remote and a few other minor items. I use a harmony remote so it’s not a huge deal though, not worth returning.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason,

      Thanks for the feedback and we understand your concern. We're glad you like the audio quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great receiver I hope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven’t used it yet. I’m hoping that it’s a great receiver. Haven’t set it up yet since I’m still deciding on a tv to set it up with. After watching many reviews on it I decided to buy this receiver after the many positive reviews and for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Turner,

      Thank you for reaching us! If you need further assistance in setting up your AV receiver. We encourage you to make use of our many online resources to help with questions regarding your Sony product.

      https://www.sony.com/electronics/support (Sony Support website)
      https://us.esupport.sony.com/support/s/support-contact?language=en_US (Chat support)

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Stereo Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing receiver! The sound is big and crisp. Perfect for my home theater. It replaced an older Sony receiver I had. The staff at Best Buy was awesome helping me find the right receiver! I would recommend this product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SatisfiedCustomer,

      We appreciate the recommendation. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony.

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a Christmas gift and the first one I received was damaged not do the Best Buy it was a manufactured error when I was able to get a new one I got everything hooked up and it sounds awesome the atmos added a little bit more to the surround sound feeling

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great upgrade and very nice features!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has everything we were looking for in a surround receiver. The installation and setup were fairly easy with many fine tuning options. Since going to the movies will be on hold for a while this is the next best thing to setting up a home theatre. Enjoy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DG43, Awesome! Good to know that this is what you are looking for in an AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver for your home theater system, powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    I purchased the 5.2 Channel Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store associates were very informative and helped with my purchase. Setup was kind of tricky and being open box, the calibration microphone for the speakers was nowhere to be found. It was a good value. Big learning curve for me, but I think I would buy it again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Judy999, We're thrilled to hear you're satisfied with your purchase. For further assistance with missing accessories, I would recommend contacting your authorized dealer. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does the job better than imagined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that spending less than $400 for a good receiver was unheard of. But this Sony is giving more than I bargained for. The sound, the multifaceted interfaces, and the quality I get with the Sony brand leaves me speechless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome budget atmos receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, compared to a budget Yamaha and a demon receiver this one had the best auto eq calibration that worked with my nose acoustimass 10 set up. The others were more user friendly in the interface which is why I gave it 4 stars. The sound is awesome though and I love the atmos.

    I would recommend this to a friend