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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,348 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this receiver because we hosted a fight party at our home a week weeks ago. One of the main thing we were looking for was to make sure the receiver was Bluetooth and this one is and the setup and connect to our speakers was pretty easy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No surround sound output issue due to PS4 settings

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get the surround sound to work from PS4 HDMI to receiver to TV via ARC. I worked with tech support and checked all my TV settings, but decided the unit was faulty. I couldn't understand the problem, as it would play noise through the other speakers for calibration. I returned it, and bought the 5.2 unit, tested in store w/ bluetooth, all speaker outputs worked fine. Got the receiver home but still had the same problem. After searching through the PS4 settings, I realized the PS4 default audio output doesn't provide surround sound. You have to change it to Dolby Digital. It still seems a little inconsistent, but for all I know, it is the way the game outputs the audio. Music on Spotify app on PS4 now plays all speakers. At least I know it's not an issue w/ the receiver, so much as the data it's receiving.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi joshmc1,

      We really apprciate your feedback regarding your PS4 and the STRDH790. We will surely take note of this feedback as it helps us improve our products/services.  Thank you for sharing your review.

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy with thos receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome reciever, it was a replacement for a sony receiver that lasted me 20 years, and is even better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulD, We're delighted to hear that you are enjoying your new receiver. We also appreciate you being a long-time Sony fan! Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bang for buck do all reciever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needing to replace my out dated surround sound in a box 5.1 system. The speakers that I had where adequate, but my old reciever was shot. This thing is perfect 7.1 surround, or a second channel for outside speakers, and blue tooth connection to my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First great starter AVR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first AVR and I’m really impressed with this purchase. I have this paired with my Sony PlayStation 5 with 2 Klipsch R-50M bookshelf speakers and geez this combo so far makes my windows rattle. I have no problem with the HDR setup and display like some people stated. Make sure you read the instructions that came with this AVR and you will have no problem with the setup. I can see myself having this AVR for a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trey1209,

      That's good to hear! We're glad the AV receiver works well with your set up. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great for the speaker system we have in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It replaces what I had, that died due to a power surge. It does a great job. I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Amazing sound and quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new receiver so I stopped in at Best Buy. The selection was very intense to choose from. I ended up purchasing the SONY receiver. This beast is powerful!!!!! I can’t wait to add another amp to this. My neighbors give me compliments.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice entry level receiver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple receiver for my elderly parents. I got this for my parents when their Denon AV receiver not the dust. This one has more hdmi ports and the remote is so simple even my 70+ parents can use it. Sound quality is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SPMU,

      We appreciate the positive feedback! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony's entry level unit delivers in many ways!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent entry level receiver according to every review i read about it before purchasing it. Ive ran it so far in 5.1 up to 7.1 mode and the surround sound experience never fails to deliver. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jte502,

      Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sweet spot in the Sony A/R heiarchy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my 5.1 yamaha reciever. Added some atmos speakers and greatly improved the overall quality of my Klipsch home theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brett,

      Very nice! We're glad to hear that you're enjoying your new Sony AV receiever. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver for the price. Sounds good. Only issue, is that the sound got quieter over time and now am having to turn the volume up higher to get the same sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeghanO,

      Thank you for the review and we're glad you like the price and sound quality of the AV receiver. We recommend checking the speaker wires connected to the unit. Strip the jacket to 10 mm (13/32 in) at each end of the speaker cables, and then tightly twist the speaker wire strands. Insert the stripped ends of the cables into the terminals.

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Difference maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my o!d onkyo receiver and truly brought my 7.1 speaker system to life. I have polk front speakers and martin logan surrounds. Better than expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kool1, Thank you for upgrading to your new Sony STRDH790! Good to know it works perfectly with your speaker setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great receiver

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this system it is easy to set up and helps keep all my devices sounding great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shan44, We're glad that you like the ease of setup. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good receiver

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought the more expensive unit. This one sometimes does not automatically switch between assessor it’s like other receivers do. Meaning going from U-verse, to Apple TV or DVD player. But it’s still a nice sounding unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Atmos at a reasonable cost

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good, cheaper Atmos enabled surround receiver. It works well and is not difficult to set up. It does take a little tinkering though and it has its downsides. However it also doesn’t break the bank and preforms well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrBemis,

      Your investment will be worth it! The receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    STR DH790

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect receiver for getting started into home theater set-up. Sound is crisp and loud. Only downside is it does not have internet connectivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MetalZeroOne,

      Awesome! Thank you for the review and we're glad to hear that you like the crisp sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Brings your surround to life.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Settings and setup was a breeze, makes my movies and shows come to life, it's a totally new experience watching movies now as compared to my previous set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect! We're glad that you are all set, Dave. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thanks for choosing SONY. Craig Sony_US

  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my 1080p receiver to this 4k receiver. Has all the features I need and works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Avengers,

      You made the right choice upgrading to the Sony STRDH790! We're thrilled that you are enjoying the 4K function and amazing features of the receiver. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade to worn out and out of date system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace the worn out receiver on my 2008 motor home. This fit perfectly and connected up to the existing speakers already mounted. Sounds great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MRBillNTN,

      We appreciate the 5-star rating and we're glad you like your new upgraded AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US